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ETRA meeting January 2022

January 12 @ 7:00 pm - 8:30 pm

This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning, repairs, antisocial behaviour.

ETRA meetings happen on a quarterly basis in January, April, July & October

The zoom link for this meeting will be emailed to all who request it (email kingscrescentn4@gmail.com)



  Agenda Item Suggested


1 Welcome, Introductions & Apologies    
  ●        Approval of minutes from last ETRA meeting (October 2021) 5 mins David B

(Resident & Meeting Chair)

2 Housing Management Update 15 mins Annette Reid (LBH)
  ●        Fire Safety

●        Motorised vehicles

●        Estate inspections

●        Designated cycle storage units

3 Source Partnership Update    
  ●        Update on phases 3&4 of Kings Crescent regeneration

●        Update on ‘Section 20’ (relevant to Southside leaseholders only)

10 mins John Morris (Source Partnership)
4 Service Charges (relevant to all leaseholders)    
  ●        Service charges annual increases

●        Irregularities in individual line items of service charge estimations, billing mistakes, lack of service and accountability

15 mins Phil M (resident)

Judith Morrison (LBH)

5 ESW1 form and update on cladding (relevant to newer blocks only)    
  ●        21st– Dec letter

●        Fire safety issue

●        Re-mortgage/selling issues

●        Who will be liable to pay for future work?

15 mins Karsten (resident)

Annette/Will (LBH)

6 Heating costs and complaints (relevant to newer blocks only)    
  ●        Wael D has been trying to obtain an explanation about the energy providers raising costs since April 2021


15 mins Wael (resident)


Annette/Will/ Energy team (LBH)

7 Lack of hot water / heating (relevant to newer blocks only)    
  ●        Issue happened again this year

●        Why is it not treated as an emergency (babies, senior citizens)? Who agreed on our behalf agreed on not treating it as an emergency?


10 mins David (resident)


Will/Annette (LBH)

8 Any other business 2.5 mins David
9 Dates of next meetings

●        Community TRA meeting 9 March 2022 7pm

●        ETRA 20 April 2022 7pm


2.5 mins David
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January 12
7:00 pm - 8:30 pm
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KC TRA Committee