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X-WR-CALDESC:Events for Kings Crescent
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DTSTART;TZID=Europe/London:20221201T180000
DTEND;TZID=Europe/London:20221201T193000
DTSTAMP:20260412T171315
CREATED:20221121T123801Z
LAST-MODIFIED:20230205T153144Z
UID:2599-1669917600-1669923000@kingscrescent.org
SUMMARY:Hackney Update Meeting (postponed ETRA)
DESCRIPTION:This meeting is an opportunity for residents to meet with Hackney to discuss estate matters. \nThis is a replacement for the postponed October ETRA meeting (agenda and background information shown further down page). \nNotes from the meeting:\nKings Crescent ETRA Meeting 1.12.2022\n  \nHackney officers and Kings Crescent Residents \nChaired by Alice Hutchinson \n  \nMinutes \n  \n\nUpdate on progress – Steve Waddington (SW).\n\n  \nDrains – work on 4 buildings to resolve with 1 remaining. SW been emailed that still a problem at Bramfield\, as well as Datchworth. SW will investigate \n  \nContact Centre – The ICT system still does not have full information\, so when they get a call agents have to look in other documents. But they do have the information if they look. Agents been advised of the importance of getting the right information. \n  \nFire Safety  – letters have gone out to all relevant buildings about consultants findings and EWS1 \n  \nComplaints Process \nTimely responses have been a problem\, SW looking at that as not hitting timeframe. Just under 20 days at the moment. \n  \n\nService Charges Judith Morrison\n\n  \nTeam took more time send out Statement of Actual Service Charges as wanted to make rigorous additional checks. On the whole charges lower. One block has increased because of additional repairs. JM happy to assist if there are any questions – there are more generous payment options in light of the Cost of Living challenges. . \nQuestion raised about increases at Wallington Court. Resident advised to email JM. There have been increases in energy costs. Hackney will look at any other issues if they arise. \n  \nQuestions raised about solar panels – are there any and how are they used. There are solar panels and Hackney will respond. The response can be included in the meeting notes. JM to respond \n  \n\nFire Safety – Claire Williams\n\nAll flats have been rated B1 using the new fire safety assessment (replacement for EWS1). Hackney took a different approach with the assessment using 9980 not the RICS EWS1. The 9980 is a more extensive & holisitic assessment – the decision is based not just on the external walls & materials used but other factors to take a holisitic view of fire safety. The people who have requested certificates or already paid to receive a previous EWS1 assessment certificate (B2) would receive them by 5.12.22. They will be hand delivered. One resident asked for a postal delivery. Agreed to. \n  \nOne lender didn’t like the electronic date stamp so the letter of resilience certificate is being retyped with physical date. \n  \nIf someone needs one they can apply to the Property Sales Team. Information on the website https://hackney.gov.uk/request-ews-form There is a charge for an EWS1\, but not if the result is B2. \n  \nQuestion asked if there is a renewal plan for EWS1. SW said no plans to do that – hope to move away from EWS1. They did just do the assessment and they are very expensive. Lenders still want EWS1 at the moment so will have to make a decision in the future. SW not aware of any need to EWS1 every 5 years\, as there will be no change to the structure\, therefore no need to risk assess. We don’t know if lenders will continue to only accept EWS1. Work going on nationally about EWs1 or 9980. SW could not give assurance that Hackney would do further assessments. It’s not a requirement on the Council but Hackney did do one at this point. Hackney will do all they can but not automatically do EWS1. AH thanked Hackney for all the work they have done to get the assessments done. \n  \n\nLifts – SW\n\nThe problem with the lifts has been caused by high temperatures and combination of issues. The lift engineer has proposed works to lift due to takes place in December/January with confirmed dates for the corrective action for all blocks. (Kimpton is 5.01.23) The costs will not be passed to leaseholders. \n  \nQuestion about time it has taken since problem first identified in 2018. SW acknowledged that the response was not good enough\, but there are no records due to staff changes and cyber attack. SW hopes the lift problem will be fixed by the proposed works. \n  \n\nHot water and reporting problems SW\n\nIssue raised the call centre agents don’t realise it’s a centralised system as they need to cross reference to find information. This has meant residents have been given incorrect information (eg. Told to contact Thames Water or that it is the resident’s responsibility to find a solution) and on other occasions\, been told that it will take several days for a resolution to the issue. \nAdvise to residents is to tell the agent it’s a communal hot water system. Get put through as an emergency\, not routine. There is a 24hr call out time for emergencies. At any time. Call centre response for emergencies is 4 minutes. Times have been reduced recently. \nWhen reporting the issues\,  residents should also use the postcode\, which is better for operatives to identify the right block compared to the individual address. \n  \nA resident (SH)  commented that if the hot water is off a few times a year it needs looking at – as not expected in a new building. SW to look into it. There will be a record of breakdowns\, and SW will share what they find. \n  \nHackney has aspiration to have communications system that would text everyone in a block if there is a problem. Hackney is reviewing at the moment whether to build their own platform or buy integrated system. That will determine timelines. The lack of a system like this is holding Hackney back. \n  \n\nComplaints: Jahedur Rahamn\n\nJ showed a presentation about Housing Transformation Complaints \nThe Housing Ombudsman Service has a new Complaint Handling Code from September 2020. \nHackney recognises the importance of consistency and looks at how to improve. \nHousing management looks at complaints and identifies targeted action. \nComplaints are best raised through the website – not email. Email system didn’t work as they didn’t always get picked up. \nDifference between service requests and service failure – If a service failure then Stage 1 of process. \nThe process is that \n\ntry to resolve – 5 days\nResponse – 10 days\nSecond Stage 15 days – to Ombudsmen Service\n\n  \nSW reported that Hackney in the process of implementing online repairs service reporting system. \nMeanwhile Anthony anthony.ramsay@hackney.gov.uk can be contacted if having difficulties reporting repairs/raising issues and he can pass on issues\, or at weekly surgery on the estate on Wednesdays. \n  \n\nAOB\n\nBroken lights on South side. There has been no response on Theobalds Court. North side issues seen on 1.12 but different issues on south side. Cllr Potter has photo and will send to SW. SW and AR to pick up. \n  \nCllr Potter raised the issue of the proposed boundary change to Brownswood and encouraged residents to consider if they wanted to provide feedback – deadline for responses was in first half of December. . \n………………………………………………………………………………….. \nPrevious information: \nPlease see the message below from Alice\, the Residents Association Treasurer\, for details of the meeting. See further down for the agenda too. \n  \nDear Residents & Leaseholders\, \nThe TRA have worked with Hackney Council to arrange a meeting on Thursday 1st December for Hackney Council to provide an update to residents on the following topics. This will include time for discussion and questions to be raised. \nTopics to be discussed: \n\nDrain issues on south side of the estate\nNorth estate blocks – Hot water system repairs & incorrect information being provided to residents\nProgress on fire safety review (PAS9980)\nLift issues\nService charges update\nHackney services – process to report repairs and complaint process\nAOB\n\nWe are likely to have a brief written update from Hackney on the key topics to share later this week. \nHackney Council Attendees: \nClaire Williams- Building Safety Manager • Resident Safety \nMichal Janowski- Health Safety and Compliance Manager • Resident Safety \nJudith Morrison- Head of Leasehold & Right To Buy Service \nKain Roach- Interim Head of Building Maintenance • Building Maintenance \nLindsey Matthews- Repairs Customer Service Manager • Building Maintenance \nLorraine Wright- Head of Housing Management \nRob Jack- Project Manager • Mechanical and Electrical \nSteve Waddington- Strategic Director of Housing Services \nThe meeting will be online and the dial in details are below. \n\nThursday 01st December from 18:00- 19:30 hrs\nMeeting will take place virtually via Google Meets (non Gmail users can enter using this link)- meeting link- meet.google.com/cyu-tjuh-efn\n\nPlease do try to attend if these topics are of interest as it helps highlight how widespread issues are. Also\, please bear in mind that the TRA Committee members are residents on the estate who volunteer their own time to support ongoing conversations & hopefully work towards resolution of key issues – we need your input\, support & patience in this. If you’d be interested to get more involved\, please contact Emley Pine (TRA Chair) or Alice Hutchinson (TRA Treasurer) – you can email us: kingscrescentn4@gmail.com \nAlice \n  \nAGENDA\n\n\n\n  \nPresenter\n \nSubject\nAllocation of time \nTime\n\n\nKCTRA: Alice Hutchinson\, KCTRA Treasurer\n1\nWelcome\, Introductions and Opening\n       \n 5 mins\n  \n    6:00pm\n\n\nSteve Waddington- Strategic Director of Housing Services\n2\nOverall update on progress since last meeting\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:05pm\n\n\nClaire Williams- Building Safety Manager\n3\nFire Safety & PAS 9980 update\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:15pm\n\n\nRob Jack- Project Manager (Mechanical and Electrical)/ Sinead Burke- Head Planned Asset Management\n4\nLift Issues\n 15 mins \n  \nUpdate- 10 mins \n  \nQ&A- 5 mins\n6:30pm\n\n\nKain Roach\, \nHead of Building Maintenance\n5\nHot Water Outage & reporting\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:45pm\n\n\n\n\n\n\nKain Roach\, Head of Building Maintenance\n7\nDrain issues in the south side of the estate\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins\n7:05pm\n\n\nJudith Morrison\, Head of Leasehold and Right to Buy\n8\nService Charges timeline for updates\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins\n7:15pm\n\n\n\n6.\nAOB \nBroken lights in South side blocks \n \n  \n10 mins\n7:20pm
URL:https://kingscrescent.org/calendar/hackney-update-meeting-postponed-etra/
LOCATION:Online
CATEGORIES:ETRA meeting
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221203T150000
DTEND;TZID=Europe/London:20221203T200000
DTSTAMP:20260412T171315
CREATED:20221010T150203Z
LAST-MODIFIED:20221203T075321Z
UID:2541-1670079600-1670097600@kingscrescent.org
SUMMARY:Winter Market
DESCRIPTION:Kings Crescent Winter Market\nFollowing the success of last year’s Winter Market\, Hackney Showroom and the Kings Crescent Residents Association are joining forces to host a fun event where you can do some shopping\, consume delicious food and drinks\, and there will be crafts and activities for the kids\, and even a visit from Santa!! \nThe Residents Association (TRA) will not be holding a meeting in December but an update newsletter has been sent out to all Kings Crescent residents and committee members will be available at the market to chat to residents and hear ideas that you may have for events and activities etc 🙂 \n \n\nHuge array of local talent & ingenuity on display at our WINTER MARKET this Sat 3 Dec 3-8pm\n\n\nBrowse the handmade jewellery\, kitchenware & fashion  Feast on unbelievable cupcakes Score a hand woven wall hanging  Delve through the pre-loved Sylvanian families  Get yourself an African print accessory Pick up some hand illustrated stationary  Bag a personalised gift Snap up cards featuring paintings of famous artists & their pets Get a glitter tattoo  Snaffle a handmade scented candle Sit on Santa’s knee  Sip mulled wine  DANCE! \n\n\n…. Plus vintage clothes & jumble\, crock charms\, tray bakes\, books by local authors\, fair trade cotton shoppers\, handmade kids bracelets\, festive ornaments & much more!\n\nIf you would like to host a stall at the Winter Market book your table HERE (£5 for small or shared table £10 for a large table)
URL:https://kingscrescent.org/calendar/winter-market/
LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom
CATEGORIES:community event
ATTACH;FMTTYPE=image/jpeg:https://kingscrescent.org/wp-content/uploads/2019/10/Christmas-image.jpg
ORGANIZER;CN="Hackney Showroom":MAILTO:hello@hackneyshowroom.com
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221204T140000
DTEND;TZID=Europe/London:20221204T163000
DTSTAMP:20260412T171315
CREATED:20221121T175404Z
LAST-MODIFIED:20221124T092331Z
UID:2605-1670162400-1670171400@kingscrescent.org
SUMMARY:Our Place in the Game
DESCRIPTION:Come along to a live performace game to experience Kings Crescent in a new way\nthen celebrate with a communal meal.\nAll welcome!
URL:https://kingscrescent.org/calendar/our-place-in-the-game/
LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom
CATEGORIES:community event
ORGANIZER;CN="Hector":MAILTO:hectordyer.raella@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221210T113000
DTEND;TZID=Europe/London:20221210T140000
DTSTAMP:20260412T171315
CREATED:20221010T135153Z
LAST-MODIFIED:20221124T110657Z
UID:2523-1670671800-1670680800@kingscrescent.org
SUMMARY:Meditation Workshop December
DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION WORKSHOP\n\n& Community Connection\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi & Laura Vasu Devi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThe class from 11.30am to 1.30pm offers guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n1.30-2pm will be a time to relax with a cuppa\, chat to the facillitators and connect as a community.\n\nBOOK HERE\nCome join Aimee Sri Laxmi and Laura Vasu Devi for a pre Christmas treat\, \nwe will offering a relaxing meditation (please bring a blanket)\, a mini massage followed by cake and card readings.\nAll welcome\, no experience necessary\, we look forward to meeting you!
URL:https://kingscrescent.org/calendar/meditation-workshop-december/
LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom
CATEGORIES:Meditation class
ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png
ORGANIZER;CN="Laura Hamblyn":MAILTO:hello@laurahamblyn.com
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221220T193000
DTEND;TZID=Europe/London:20221220T210000
DTSTAMP:20260412T171315
CREATED:20221010T140321Z
LAST-MODIFIED:20221201T155330Z
UID:2529-1671564600-1671570000@kingscrescent.org
SUMMARY:Beautiful Breath December
DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £10 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £10 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal.
URL:https://kingscrescent.org/calendar/beautiful-breath-december/
LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom
ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png
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