BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Kings Crescent - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://kingscrescent.org
X-WR-CALDESC:Events for Kings Crescent
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20190331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20191027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20200329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20201025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20210328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20211031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201007T190000
DTEND;TZID=Europe/London:20201007T203000
DTSTAMP:20260422T053207
CREATED:20200725T095125Z
LAST-MODIFIED:20201210T192234Z
UID:1239-1602097200-1602102600@kingscrescent.org
SUMMARY:ETRA meeting October
DESCRIPTION:This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning\, repairs\, antisocial behaviour.  \nETRA meetings happen on a quarterly basis in October\, January\, April and July \nMINUTES: \nETRA meeting 07 October 2020 7.00-9.00pm \nOn Zoom only\, due to Covid-19 restrictions \n*These minutes are a final draft to be approved at the next meeting in January* \nChair of meeting: Emley Pine \n  \n\n\n\nPresent:\n15 Residents of Kings Crescent Estate:\n\n\n\n(names removed in web version)\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIn attendance:\nDeborah Noel\nASB Manager for the North of Hackney (Hackney)\n\n\n\nCheryl Spruce\nNeighbourhood Watch\n\n\n\nAnnette Reid\nHousing Officer (Hackney)\n\n\n\nAndrea Scott\nArea Housing Manager Stoke Newington Area (Hackney)\n\n\n\nBilly Dunne\nCleaner Estate Team (Hackney)\n\n\n\nBronwen Thomas (BT)\nProject Officer Regeneration (Hackney)\n\n\n\nJohn Lonergan\nNew Build Team (Hackney)\n\n\n\nJohn Morris\nConsultant at Source Partnership\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n  \n\n\n\n \nAgenda Item\nAction \n \nOwner\n\n\n1\nWelcome and Introductions\n\n\n\n\n \nApproval of minutes from last ETRA meeting (July 2020) \nAlice proposes to approve the minutes from the last ETRA meeting. \nBronwen seconds. No objections were raised. \n \n\n\n\n\n2\nCommunity Safety \n\n\n\n\n \nFor the update from Bianca Rembrandt\, refer to the Kings Crescent Estate’s website:  https:/2020/10/06/community-safety-update/ \n  \nDeborah explain how to report to the ASB Team: \nIf residents are victim of ASB\, the first point of contact is the ASB Team (except for the police if this is regarding a crime). \nThe ABS Hotline number is 020 8356 3310 and email is abs.housing@hackney.gov.uk \nThis is true even if the ASB is caused by non-residents. \nThe ASB team does not necessarily involve the police so residents should be comfortable to report issues caused by people with obvious mental health issues where the involvement of the police is not desirable. \nWhen reporting\, residents can request to be anonymous which means they will not be recontacted by the ASB Team afterwards. Anonymous or not\, all reports are confidential. \nThere is now a Neighbourhood’s Watch on the estate with over 30 members. Cheryl explains that by raising awareness\, crime decreases. If anyone wants to contact Cheryl\, use: cheryl.spruce@ourwatch.org.uk. \nAH asked if an update could be given following the closure order and Deborah confirmed that updates couldn’t be given on specific actions but did say that the closure order is in place until November 2020.\n\n\n\n\n3\nUpdate on Older Blocks & Wider Estate\n\n\n\n\n \nAndrea introduces herself. She has worked with Hackney for 15 years and knows the estate very well. She wants the transition from New Build to the Housing Team to go smoothly. \nIssues regarding what is covered by Higgins (original defects) are still dealt with by the New Build team but everything else is dealt with by the normal Hackney’s services. \nThe Housing Team is now in charge of the new development\, since the end of July 2020. Annette does a monthly inspection of the estate for fire hazard\, slip and trip hazard etc. (not cleaning inspection). This means Annette Reid is the Housing Officer covering both North and South sides of the estate. \n  \nUpdate on courtyard. \nDog nuisance: There is a Hackney-wide public consultation on what the “pet policy” should be. Everyone can access it online: www.consultation.hackney.gov.uk \nThe rules on pets are as in the rules and regulations\, these and the form to register a pet can be found : https://hackney.gov.uk/kings-crescent-estate \nNoise: The swing will not be removed unless it is dangerous. Noise is not a reason to remove play equipment. \n  \nIt was noted that the ongoing noise in the courtyard has continued to be an issue for some residents. There was some discussion on this across both residents and workers from Hackney\, recognising that it is a difficult issue. It was noted that play equipment is unlikely to be removed unless dangerous and that Hackney is moving away having signs (“no ball games”) across estates. It was also noted that when more activities are running in the Unit C space\, it is hoped that there will be less disruption from the children. \n  \nCouncil agreed to look at noise dampening measures such as trees. It was raised by a resident that the ‘football goal’ shaped structure encourages children to play ball games when this was not the intended use \n  \nAndrea also asked for Jill’s perspective on the noise of children playing & Jill confirmed this had not seemed a particular issue over the past summer in the south side of the estate near where Jill is based.\n  \n  \n  \n  \n  \n\n\n\nReview noise reduction options e.g. trees in courtyard and review ‘football goal’\n\n\n\n\n\n\nContact the resident engagement team and ask them to contact the TRA with regards to the courtyard concerns and youth engagement\n\n\n\n\n  \n  \n  \n  \n\n\n\nAR\n\n\n\n\n\n\n4\nCleaning Issues\n\n \n\n\n \nBilly has gone through the cleaning complaints and most of them have been for bags on the floor in the bin stores. Billy needs more complaints if residents want him to deal with the issues. \nEmail: cleaner.estates@hackney.gov.uk and within 24 hours the problem should be solved. \nBilly explains that fingerprints in doors cannot be cleaned all day so residents should not expect these to disappear as quick as they appear.\nPut a list of what the cleaners do on the notice board. \n  \nArranging for signage to be placed inside the refuge storage areas (bin areas) in Kimpton Court reminding residents to dispose of their waste correctly. For example household waste and recycling should be disposed of appropriately.\nAR \n  \n  \n  \nAR\n\n\n5\nUpdate on Newer Blocks\n\n\n\n\n \no   Broken doors \nBronwen explains that all doors had new door closers installed. A contractor has done a full report of all doors and the New Build team will try to get Higgins to fix the issues highlighted in the report. \nIt was noted that there is a still an ongoing issue\, particularly for Kimpton Court. This is an issue Bronwen is aware of and a resolution is being progressed. \no   Fire access key misuse \nGarda boxes will be put over the fire access key holes. These have been ordered from the supplier and will be installed once they arrive. \no   Smoke vent alarms \nHiggins has agreed to get the original installer to come back and check those alarms. The smoke vents do work properly\, it is just the alarm that is faulty. Hackney is trying to get a third party to get a full review of these alarms. \no   Slippery courtyard \nThe sealant has been reapplied on the courtyard paving and Hackney will monitor the situation in the next few years. \no   Heating costs increase – competitive price? \nJohn Lonergan says the price of the heating is the price of the heating and there is nothing he can do about it. He is reminded that Hackney was supposed to send a letter to residents to explain how the cost is decided and how Hackney makes sure the prices are competitive. This \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nletter should also clarify if residents are paying twice for maintenance through service charges and again through the heating charges. \nAlice highlighted that this (a letter to all residents confirming how Hackney have determined the Insite charges are value for money) has been an outstanding action for some time and Annette/John L confirmed this would be reviewed by the New Build Team ahead of the next meeting. \nResidents have asked for a representative from the Energy Team to attend the next meeting or at least provide an update on the heating costs. \n\n\n\n\n\n\n\no Graffiti in lifts \n\n\n\n\n\n\n\nGraffiti cannot be removed; the mirrors will need to be replaced. \no   Possible CCTV for bike stores \nA positive outcome in that new buildings in Hackney will have CCTV in bike stores. They are still deciding if it is possible to install in the existing bike stores. \no   Kimpton Court address did not register on emergency services system in June 2020 \nBronwen confirmed that previously all blocks have been confirmed as registered with the emergency services\, but confirmed that given this latest update\, this will be checked again. \no   Issue of broken window 11th floor Kimpton and other window issues \nA contractor is working on this. \no   Balcony doors… a resident has raised (ahead of this meeting) that their understanding is that building regulations show that the doors ought to be closable from the outside\, plus there have been several ongoing issues with broken balcony doors. \no   This was a new issue from the perspective of the New Build Team but Bronwen noted the additional information was helpful & would be used to follow-up further with Higgins and confirm what (if anything) will be done. \nThis has been raised with Higgins. Details are to come. \no   bike stores / bin stores… these have been either in a state of not locking (bikes) or not opening (bins) recently \nA contractor is working on this and dealt as part of the original defect. \no   Lifts continuing to break in Sandon\, previous issue in Kimpton and recent issues started in Radwell \nDealt with as part of the original defect\, New Build team is trying to have Higgins solve the issue. \no   Ongoing theft of parcels from lobby \nNo update\, refer to Bianca Rembrandt’s update on Kings Crescent Estate. This was not explicitly discussed in the meeting due to limited  time. \no   Mismatched paint used in communal areas \nHackney is working on trying to get this sorted.\nAsk the energy team to produce this letter and send to all residents. \nBronwen to continue to monitor issues and find permanent resolutions\nJL  & New Build team \nBT\n\n\n5\nUpdate from Source Partnership (SP)\n\n\n\n\n\n \nSP is trying to get back into the Vince Murrain community centre by appointment and is planning on taking appointment on Mondays and Thursdays between 1-4pm. \nFrom 26 Oct 20 SP will have samples of materials proposed for the new buildings which will be stored in the Vince Murrain community centre for residents to come and see. \nIf anyone wants to get in touch with SP\, the Residents Group can link people up (Email address in footer). \nThe residents steering group has restarted. The 9 Nov 20 and 14 Dec 20 are the next scheduled meetings. SP would like to have more council tenants to be part of the group. \nUpdate on the refurbishment Section 20 notices to Leaseholders in Southside blocks. Ongoing but SP are supporting Leaseholders.\n\n \n\n\n6\nAny other business? \n  \nAlice thanked the various representatives for attending and noted that it is helpful to have a forum to discuss & raise awareness of such issues.\n\n\n\n\n7\nDates of next meetings & close \nCommunity focused residents meeting December 2020 \nNext ETRA January 2021 (specific dates will be announced soon)\n\n\n\n\n\n  \nWe will have another resident focused meeting in December 2020 to discuss building community on Kings Crescent\, ideas for events and activities etc. Feel free to email kingscrescentn4@gmail.com  with any ideas or suggestions for community building or to find out more about how to get involved! \n  \nPrevious information: \nAGENDA \nOn Zoom only due to Covid-19 restrictions \nThe zoom link for this meeting will be emailed to all who requested it (email kingscrescentn4@gmail.com) \n\n\n\n \nAgenda Item\nSuggested \nTiming \n \nLead\n\n\n1\nWelcome and Introductions\n5 mins\nEmley (TRA)\n\n\n \nApproval of minutes from last ETRA meeting (July 2020) \n \n\n\n\n\n2\nCommunity Safety \n\n\n\n\n \n·       Update on further actions taken in recent months (written handover from Bianca sent prior to the meeting) \n·       Address current estate concerns \n·       Neighbourhood Watch (NHW) Update \n \n15 mins\nDeborah Noel (ASB team) \n  \nCheryl Spruce (NHW)\n\n\n3\nUpdate on Older Blocks & Wider Estate\n\n\n\n\n \n·       Handover of newer blocks from New Build to Housing team \n·       Courtyard concerns \n·       Play Street – bollards missing\, 3 no entry signs promised but never delivered\n15 mins\nAnnette Reid Housing Officer \nAndrea Scott (Hackney)\n\n\n4\nCleaning Issues\n\n \n\n\n \n·       Recent complaints about lack of/poor quality cleaning in both new and older blocks \n \n10 mins\nBilly Dunne (Cleaner Estate Team)\n\n\n5\nUpdate on Newer Blocks\n\n\n\n\n \n·       Update on progress with ongoing snagging issues \no   Broken doors \no   Fire access key misuse \no   Smoke vent alarms \no   Slippery courtyard \no   Heating costs increase – competitive price? \no   Graffiti in lifts \no   Possible CCTV for bike stores \no   Kimpton Court address did not register on emergency services system in June 2020 \n  \n·       Address current issues \no   Issue of broken window 11th floor Kimpton and other window issues \no   balcony doors… building regulations show that the doors ought to be closable from the outside \no   bike stores / bin stores… these have been either in a state of not locking (bikes) or not opening (bins) recently \no   Lifts continuing to break in Sandon\, previous issue in Kimpton and recent issues started in Radwell \no   Ongoing theft of parcels from lobby \no   Mismatched paint used in communal areas \n \n25 mins\nBronwen Thomas  Project Officer Regeneration (Hackney) \nand John Lonergan New Build Team\n\n\n5\nUpdate from Source Partnership\n\n\n\n\n \n·       Update from John/Carol\n10 mins\nSource Partnership\n\n\n6\nAny other business? \n \n5mins\nEmley (TRA)\n\n\n7\nDates of next meetings & close \nCommunity focused residents meeting December 2020 \nNext ETRA January 2021\n5 mins\nEmley (TRA)\n\n\n\n  \nThe zoom link for this meeting will be emailed to all who requested it (email kingscrescentn4@gmail.com) \n  \n**Please note that this meeting will only deal with estate related issues** \nWe will have another resident focused meeting in December 2020 to discuss building community on Kings Crescent\, ideas for events and activities etc. Feel free to email kingscrescentn4@gmail.com  with any ideas or suggestions for community building or to find out more about how to get involved! \n  \nPrevious information: \nThis meeting will be hosted on Zoom if we are still not able to meet in person due to Covid-19\, we will decide closer to the time. If you would like to attend please email the residents group (TRA) committee on kingscrescentn4@gmail.com and we will send you the link and agenda 1 week before the meeting. We are committed to working inclusively\, if you have any access requirements please contact us to discuss how we can help. \nThese meetings are usually attented by Annette Reid\, the Estate Manager for the older parts of the estate and a representitive for the newer parts of the estate. Other departments that might be invited\, depending on the concerns at the time\, include cleaning team\, antisocial behaviour team\, community safety team\, regeneration team\, leasehold team etc. \nIf you have questions or concerns you would like addressed in the meeting please email or call us with the details by Wednesday 23rd September so that we can add your item to the agenda:  email: kingscrescentn4@gmail.com or call 07926568497 \nPlease also ensure you have notified the relevant Hackney department of any estate concerns: \nRepairs: RepairsRCC@hackney.gov.uk \nCleaning: cleaner.estates@hackney.gov.uk \nAnti-social behaviour: asb.housing@hackney.gov.uk \nLeaseholder Service Charges: service.charges@hackney.gov.uk \nCopy in: \nneighbourhood@hackney.gov.uk for issues in and around older blocks \nNewBuild@hackney.gov.uk for issues in and around the newer blocks
URL:https://kingscrescent.org/calendar/etra-meeting-october/
LOCATION:Online
CATEGORIES:ETRA meeting
ORGANIZER;CN="KC TRA Committee":MAILTO:kingscrescentn4@gmail.com
END:VEVENT
END:VCALENDAR