BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Kings Crescent - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Kings Crescent X-ORIGINAL-URL:https://kingscrescent.org X-WR-CALDESC:Events for Kings Crescent REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20210328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20211031T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20220327T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20221030T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20230326T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20231029T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20230218T110000 DTEND;TZID=Europe/London:20230218T120000 DTSTAMP:20260403T215504 CREATED:20230205T141446Z LAST-MODIFIED:20230205T141446Z UID:2654-1676718000-1676721600@kingscrescent.org SUMMARY:Meditation 18 February DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\n11am to 12pm\n\n Guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n\n\nOffered by donation (suggest £5-£15 but pay whatever you can afford)\nClick HERE to pay and confirm booking URL:https://kingscrescent.org/calendar/meditation-18-february/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png ORGANIZER;CN="Aimee Hamblyn":MAILTO:Aimeehamblyn@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20230216T190000 DTEND;TZID=Europe/London:20230216T200000 DTSTAMP:20260403T215504 CREATED:20230205T150135Z LAST-MODIFIED:20230215T230540Z UID:2666-1676574000-1676577600@kingscrescent.org SUMMARY:Sound Bath Meditation 16 Feb DESCRIPTION:Sound Bath Meditation\nAn immersive sound meditation with Gongs\, Himalayan Bowls\, Crystal Bowls & therapeutic percussion instruments. \nSound Therapy Practitioner Marco Florio will guide an initial meditation followed by an hour of gentle immersive sound. \nCost: £15 per session \nBook via email: soundsalvej@gmail.com or text 07956 119 710 \n  URL:https://kingscrescent.org/calendar/sound-bath-meditation-16-feb/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/jpeg:https://kingscrescent.org/wp-content/uploads/2023/02/Instruments.jpeg ORGANIZER;CN="Marco Florio":MAILTO:soundsalvej@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20230131T193000 DTEND;TZID=Europe/London:20230131T210000 DTSTAMP:20260403T215504 CREATED:20230106T175159Z LAST-MODIFIED:20230106T175159Z UID:2646-1675193400-1675198800@kingscrescent.org SUMMARY:Beautiful Breath 31 January DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £10 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £10 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/beautiful-breath-31-january/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20230114T110000 DTEND;TZID=Europe/London:20230114T120000 DTSTAMP:20260403T215504 CREATED:20230106T174721Z LAST-MODIFIED:20230106T174721Z UID:2644-1673694000-1673697600@kingscrescent.org SUMMARY:Meditation 14 January DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\n11am to 12pm\n\n Guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n\n\nOffered by donation (suggest £5-£15 but pay whatever you can afford)\nClick HERE to pay and confirm booking URL:https://kingscrescent.org/calendar/meditation-14-january/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png ORGANIZER;CN="Aimee Hamblyn":MAILTO:Aimeehamblyn@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221220T193000 DTEND;TZID=Europe/London:20221220T210000 DTSTAMP:20260403T215504 CREATED:20221010T140321Z LAST-MODIFIED:20221201T155330Z UID:2529-1671564600-1671570000@kingscrescent.org SUMMARY:Beautiful Breath December DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £10 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £10 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/beautiful-breath-december/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221210T113000 DTEND;TZID=Europe/London:20221210T140000 DTSTAMP:20260403T215504 CREATED:20221010T135153Z LAST-MODIFIED:20221124T110657Z UID:2523-1670671800-1670680800@kingscrescent.org SUMMARY:Meditation Workshop December DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION WORKSHOP\n\n& Community Connection\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi & Laura Vasu Devi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThe class from 11.30am to 1.30pm offers guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n1.30-2pm will be a time to relax with a cuppa\, chat to the facillitators and connect as a community.\n\nBOOK HERE\nCome join Aimee Sri Laxmi and Laura Vasu Devi for a pre Christmas treat\, \nwe will offering a relaxing meditation (please bring a blanket)\, a mini massage followed by cake and card readings.\nAll welcome\, no experience necessary\, we look forward to meeting you! URL:https://kingscrescent.org/calendar/meditation-workshop-december/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png ORGANIZER;CN="Laura Hamblyn":MAILTO:hello@laurahamblyn.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221204T140000 DTEND;TZID=Europe/London:20221204T163000 DTSTAMP:20260403T215504 CREATED:20221121T175404Z LAST-MODIFIED:20221124T092331Z UID:2605-1670162400-1670171400@kingscrescent.org SUMMARY:Our Place in the Game DESCRIPTION:Come along to a live performace game to experience Kings Crescent in a new way\nthen celebrate with a communal meal.\nAll welcome! URL:https://kingscrescent.org/calendar/our-place-in-the-game/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:community event ORGANIZER;CN="Hector":MAILTO:hectordyer.raella@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221203T150000 DTEND;TZID=Europe/London:20221203T200000 DTSTAMP:20260403T215504 CREATED:20221010T150203Z LAST-MODIFIED:20221203T075321Z UID:2541-1670079600-1670097600@kingscrescent.org SUMMARY:Winter Market DESCRIPTION:Kings Crescent Winter Market\nFollowing the success of last year’s Winter Market\, Hackney Showroom and the Kings Crescent Residents Association are joining forces to host a fun event where you can do some shopping\, consume delicious food and drinks\, and there will be crafts and activities for the kids\, and even a visit from Santa!! \nThe Residents Association (TRA) will not be holding a meeting in December but an update newsletter has been sent out to all Kings Crescent residents and committee members will be available at the market to chat to residents and hear ideas that you may have for events and activities etc 🙂 \n \n\nHuge array of local talent & ingenuity on display at our WINTER MARKET this Sat 3 Dec 3-8pm\n\n\nBrowse the handmade jewellery\, kitchenware & fashion Feast on unbelievable cupcakes Score a hand woven wall hanging Delve through the pre-loved Sylvanian families Get yourself an African print accessory Pick up some hand illustrated stationary Bag a personalised gift Snap up cards featuring paintings of famous artists & their pets Get a glitter tattoo Snaffle a handmade scented candle Sit on Santa’s knee Sip mulled wine DANCE! \n\n\n…. Plus vintage clothes & jumble\, crock charms\, tray bakes\, books by local authors\, fair trade cotton shoppers\, handmade kids bracelets\, festive ornaments & much more!\n\nIf you would like to host a stall at the Winter Market book your table HERE (£5 for small or shared table £10 for a large table) URL:https://kingscrescent.org/calendar/winter-market/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:community event ATTACH;FMTTYPE=image/jpeg:https://kingscrescent.org/wp-content/uploads/2019/10/Christmas-image.jpg ORGANIZER;CN="Hackney Showroom":MAILTO:hello@hackneyshowroom.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221201T180000 DTEND;TZID=Europe/London:20221201T193000 DTSTAMP:20260403T215504 CREATED:20221121T123801Z LAST-MODIFIED:20230205T153144Z UID:2599-1669917600-1669923000@kingscrescent.org SUMMARY:Hackney Update Meeting (postponed ETRA) DESCRIPTION:This meeting is an opportunity for residents to meet with Hackney to discuss estate matters. \nThis is a replacement for the postponed October ETRA meeting (agenda and background information shown further down page). \nNotes from the meeting:\nKings Crescent ETRA Meeting 1.12.2022\n  \nHackney officers and Kings Crescent Residents \nChaired by Alice Hutchinson \n  \nMinutes \n  \n\nUpdate on progress – Steve Waddington (SW).\n\n  \nDrains – work on 4 buildings to resolve with 1 remaining. SW been emailed that still a problem at Bramfield\, as well as Datchworth. SW will investigate \n  \nContact Centre – The ICT system still does not have full information\, so when they get a call agents have to look in other documents. But they do have the information if they look. Agents been advised of the importance of getting the right information. \n  \nFire Safety  – letters have gone out to all relevant buildings about consultants findings and EWS1 \n  \nComplaints Process \nTimely responses have been a problem\, SW looking at that as not hitting timeframe. Just under 20 days at the moment. \n  \n\nService Charges Judith Morrison\n\n  \nTeam took more time send out Statement of Actual Service Charges as wanted to make rigorous additional checks. On the whole charges lower. One block has increased because of additional repairs. JM happy to assist if there are any questions – there are more generous payment options in light of the Cost of Living challenges. . \nQuestion raised about increases at Wallington Court. Resident advised to email JM. There have been increases in energy costs. Hackney will look at any other issues if they arise. \n  \nQuestions raised about solar panels – are there any and how are they used. There are solar panels and Hackney will respond. The response can be included in the meeting notes. JM to respond \n  \n\nFire Safety – Claire Williams\n\nAll flats have been rated B1 using the new fire safety assessment (replacement for EWS1). Hackney took a different approach with the assessment using 9980 not the RICS EWS1. The 9980 is a more extensive & holisitic assessment – the decision is based not just on the external walls & materials used but other factors to take a holisitic view of fire safety. The people who have requested certificates or already paid to receive a previous EWS1 assessment certificate (B2) would receive them by 5.12.22. They will be hand delivered. One resident asked for a postal delivery. Agreed to. \n  \nOne lender didn’t like the electronic date stamp so the letter of resilience certificate is being retyped with physical date. \n  \nIf someone needs one they can apply to the Property Sales Team. Information on the website https://hackney.gov.uk/request-ews-form There is a charge for an EWS1\, but not if the result is B2. \n  \nQuestion asked if there is a renewal plan for EWS1. SW said no plans to do that – hope to move away from EWS1. They did just do the assessment and they are very expensive. Lenders still want EWS1 at the moment so will have to make a decision in the future. SW not aware of any need to EWS1 every 5 years\, as there will be no change to the structure\, therefore no need to risk assess. We don’t know if lenders will continue to only accept EWS1. Work going on nationally about EWs1 or 9980. SW could not give assurance that Hackney would do further assessments. It’s not a requirement on the Council but Hackney did do one at this point. Hackney will do all they can but not automatically do EWS1. AH thanked Hackney for all the work they have done to get the assessments done. \n  \n\nLifts – SW\n\nThe problem with the lifts has been caused by high temperatures and combination of issues. The lift engineer has proposed works to lift due to takes place in December/January with confirmed dates for the corrective action for all blocks. (Kimpton is 5.01.23) The costs will not be passed to leaseholders. \n  \nQuestion about time it has taken since problem first identified in 2018. SW acknowledged that the response was not good enough\, but there are no records due to staff changes and cyber attack. SW hopes the lift problem will be fixed by the proposed works. \n  \n\nHot water and reporting problems SW\n\nIssue raised the call centre agents don’t realise it’s a centralised system as they need to cross reference to find information. This has meant residents have been given incorrect information (eg. Told to contact Thames Water or that it is the resident’s responsibility to find a solution) and on other occasions\, been told that it will take several days for a resolution to the issue. \nAdvise to residents is to tell the agent it’s a communal hot water system. Get put through as an emergency\, not routine. There is a 24hr call out time for emergencies. At any time. Call centre response for emergencies is 4 minutes. Times have been reduced recently. \nWhen reporting the issues\,  residents should also use the postcode\, which is better for operatives to identify the right block compared to the individual address. \n  \nA resident (SH)  commented that if the hot water is off a few times a year it needs looking at – as not expected in a new building. SW to look into it. There will be a record of breakdowns\, and SW will share what they find. \n  \nHackney has aspiration to have communications system that would text everyone in a block if there is a problem. Hackney is reviewing at the moment whether to build their own platform or buy integrated system. That will determine timelines. The lack of a system like this is holding Hackney back. \n  \n\nComplaints: Jahedur Rahamn\n\nJ showed a presentation about Housing Transformation Complaints \nThe Housing Ombudsman Service has a new Complaint Handling Code from September 2020. \nHackney recognises the importance of consistency and looks at how to improve. \nHousing management looks at complaints and identifies targeted action. \nComplaints are best raised through the website – not email. Email system didn’t work as they didn’t always get picked up. \nDifference between service requests and service failure – If a service failure then Stage 1 of process. \nThe process is that \n\ntry to resolve – 5 days\nResponse – 10 days\nSecond Stage 15 days – to Ombudsmen Service\n\n  \nSW reported that Hackney in the process of implementing online repairs service reporting system. \nMeanwhile Anthony anthony.ramsay@hackney.gov.uk can be contacted if having difficulties reporting repairs/raising issues and he can pass on issues\, or at weekly surgery on the estate on Wednesdays. \n  \n\nAOB\n\nBroken lights on South side. There has been no response on Theobalds Court. North side issues seen on 1.12 but different issues on south side. Cllr Potter has photo and will send to SW. SW and AR to pick up. \n  \nCllr Potter raised the issue of the proposed boundary change to Brownswood and encouraged residents to consider if they wanted to provide feedback – deadline for responses was in first half of December. . \n………………………………………………………………………………….. \nPrevious information: \nPlease see the message below from Alice\, the Residents Association Treasurer\, for details of the meeting. See further down for the agenda too. \n  \nDear Residents & Leaseholders\, \nThe TRA have worked with Hackney Council to arrange a meeting on Thursday 1st December for Hackney Council to provide an update to residents on the following topics. This will include time for discussion and questions to be raised. \nTopics to be discussed: \n\nDrain issues on south side of the estate\nNorth estate blocks – Hot water system repairs & incorrect information being provided to residents\nProgress on fire safety review (PAS9980)\nLift issues\nService charges update\nHackney services – process to report repairs and complaint process\nAOB\n\nWe are likely to have a brief written update from Hackney on the key topics to share later this week. \nHackney Council Attendees: \nClaire Williams- Building Safety Manager • Resident Safety \nMichal Janowski- Health Safety and Compliance Manager • Resident Safety \nJudith Morrison- Head of Leasehold & Right To Buy Service \nKain Roach- Interim Head of Building Maintenance • Building Maintenance \nLindsey Matthews- Repairs Customer Service Manager • Building Maintenance \nLorraine Wright- Head of Housing Management \nRob Jack- Project Manager • Mechanical and Electrical \nSteve Waddington- Strategic Director of Housing Services \nThe meeting will be online and the dial in details are below. \n\nThursday 01st December from 18:00- 19:30 hrs\nMeeting will take place virtually via Google Meets (non Gmail users can enter using this link)- meeting link- meet.google.com/cyu-tjuh-efn\n\nPlease do try to attend if these topics are of interest as it helps highlight how widespread issues are. Also\, please bear in mind that the TRA Committee members are residents on the estate who volunteer their own time to support ongoing conversations & hopefully work towards resolution of key issues – we need your input\, support & patience in this. If you’d be interested to get more involved\, please contact Emley Pine (TRA Chair) or Alice Hutchinson (TRA Treasurer) – you can email us: kingscrescentn4@gmail.com \nAlice \n  \nAGENDA\n\n\n\n  \nPresenter\n \nSubject\nAllocation of time \nTime\n\n\nKCTRA: Alice Hutchinson\, KCTRA Treasurer\n1\nWelcome\, Introductions and Opening\n      \n 5 mins\n  \n    6:00pm\n\n\nSteve Waddington- Strategic Director of Housing Services\n2\nOverall update on progress since last meeting\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:05pm\n\n\nClaire Williams- Building Safety Manager\n3\nFire Safety & PAS 9980 update\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:15pm\n\n\nRob Jack- Project Manager (Mechanical and Electrical)/ Sinead Burke- Head Planned Asset Management\n4\nLift Issues\n 15 mins \n  \nUpdate- 10 mins \n  \nQ&A- 5 mins\n6:30pm\n\n\nKain Roach\, \nHead of Building Maintenance\n5\nHot Water Outage & reporting\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins \n \n6:45pm\n\n\n\n\n\n\nKain Roach\, Head of Building Maintenance\n7\nDrain issues in the south side of the estate\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins\n7:05pm\n\n\nJudith Morrison\, Head of Leasehold and Right to Buy\n8\nService Charges timeline for updates\n10 mins \n  \nUpdate- 5 mins \n  \nQ&A- 5 mins\n7:15pm\n\n\n\n6.\nAOB \nBroken lights in South side blocks \n \n  \n10 mins\n7:20pm URL:https://kingscrescent.org/calendar/hackney-update-meeting-postponed-etra/ LOCATION:Online CATEGORIES:ETRA meeting END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221129T193000 DTEND;TZID=Europe/London:20221129T210000 DTSTAMP:20260403T215504 CREATED:20221010T140046Z LAST-MODIFIED:20221109T173109Z UID:2527-1669750200-1669755600@kingscrescent.org SUMMARY:Beautiful Breath November DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £5 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £5 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/beautiful-breath-november/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png ORGANIZER;CN="AJ":MAILTO:thebeautifulbreath@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221119T163000 DTEND;TZID=Europe/London:20221119T210000 DTSTAMP:20260403T215504 CREATED:20221010T145343Z LAST-MODIFIED:20221010T145343Z UID:2536-1668875400-1668891600@kingscrescent.org SUMMARY:Kings Feast Party 19 Nov DESCRIPTION:Join Hackney Showroom\, the Kings Crescent Residents Association and your neighbours for an evening of food\, music\, games and of course\, tons of fun.\n\n4.30 – 6.30pm – Family Fun!\nThe first part of the evening kicks off with a disco for kids and their families. Hosted by Disco Loco’s MC Chu-i & DJ Emilia Harmony\, get your glad rags on\, get those party feet moving and join us for an evening of magic\, music\, pizza\, dancing\, craft and dance floor shenanigans. \n7 – 9pm – Adults only!\nWhether on your own or with your household\, we’ll team you up for a night of ridiculous retro games\, lots of prizes\, affordable bar and a communal meal with delicious mezze dishes from local Turkish restaurant Otantic. \nBook your FREE tickets HERE URL:https://kingscrescent.org/calendar/kings-feast-party-19-nov/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:community event ATTACH;FMTTYPE=image/jpeg:https://kingscrescent.org/wp-content/uploads/2022/10/Kings_Feast_Gold-scaled-1200x600.jpg ORGANIZER;CN="Hackney Showroom":MAILTO:hello@hackneyshowroom.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221112T004500 DTEND;TZID=Europe/London:20221112T134500 DTSTAMP:20260403T215504 CREATED:20221010T134826Z LAST-MODIFIED:20221106T185917Z UID:2521-1668213900-1668260700@kingscrescent.org SUMMARY:Wellbeing Meditation November DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThis class offers an hour of guided meditation practice and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted! Time at the end for a cuppa and community connection.\n\nCost: £7-12  – pay what you can afford. 2 free spots for any Kings Crescent residents in financial difficulty\n\nBOOK HERE\n \n  URL:https://kingscrescent.org/calendar/meditation-november/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png ORGANIZER;CN="Aimee Hamblyn":MAILTO:Aimeehamblyn@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221110T183000 DTEND;TZID=Europe/London:20221110T200000 DTSTAMP:20260403T215504 CREATED:20221102T204926Z LAST-MODIFIED:20221102T204926Z UID:2575-1668105000-1668110400@kingscrescent.org SUMMARY:Local police meeting DESCRIPTION:There is a police ward panel meeting for Brownswood ward residents on Thursday 10th November at 6 30 pm at Azalea Court on Queens Drive for residents to discuss any problems within our ward with the police URL:https://kingscrescent.org/calendar/local-police-meeting/ LOCATION:Azalea Court\, 40 Queen's Drive\, London\, N4 2BF CATEGORIES:police ward panel meeting ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2020/07/safer-neighbourhoods.png ORGANIZER;CN="Police - Brownswood SNT":MAILTO:Brownswood.SNT@met.police.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221106T120000 DTEND;TZID=Europe/London:20221106T200000 DTSTAMP:20260403T215504 CREATED:20221010T144439Z LAST-MODIFIED:20221010T144439Z UID:2532-1667736000-1667764800@kingscrescent.org SUMMARY:Kidz Lit Festival DESCRIPTION:The Fantastic team at Hackney Showroom are putting on a literary festival for kids!\nSee below for details of the different events happening throughout the day and links to book \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nKIDZ LIT FEST: LUNA LOVES DANCE\n6 NOV | 2-4pm | AGES 3-7 \nPerformance artist Azara Meghie reads Luna Loves Dance by Children’s Laureate Joseph Coelho. Enjoy the story then get up & dance – with music courtesy of DJ Sherrine. \nBOOK TICKETS \n\n(Tickets are free but grateful for donations if you can)\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nKIDZ LIT FEST: OPEN MIC WORKSHOPS\n6 NOV | 4-6pm | AGES 8-13 \nCreate performance poetry with spoken word artist and get ready to perform live! \n\n\n\nBOOK TICKETS\n(Tickets are free but grateful for donations if you can)\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nKIDZ LIT FEST: FRIENDS & FAMILY POETRY NITE\n6 NOV | 6-8pm AGES 8-13 \nAn evening of live poetry hosted by poet & spoken word artist Russenï with special guests Lisa London & Jerome S. \n\n\n\nBOOK TICKETS\n(Tickets are free but grateful for donations if you can) URL:https://kingscrescent.org/calendar/kidz-lit-festival/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Family fun ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2020/10/Hackney-Showroom-logo.png ORGANIZER;CN="Hackney Showroom":MAILTO:hello@hackneyshowroom.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221025T193000 DTEND;TZID=Europe/London:20221025T210000 DTSTAMP:20260403T215504 CREATED:20221010T135741Z LAST-MODIFIED:20221106T204848Z UID:2525-1666726200-1666731600@kingscrescent.org SUMMARY:Beautiful Breath October DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £5 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £5 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/beautiful-breath-october/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221019T190000 DTEND;TZID=Europe/London:20221019T203000 DTSTAMP:20260403T215504 CREATED:20220826T085812Z LAST-MODIFIED:20221018T202842Z UID:2447-1666206000-1666211400@kingscrescent.org SUMMARY:***POSTPONED*** ETRA Meeting 19 October DESCRIPTION:***POSTPONED***\n\n\nMessage from Hackney Council:\n\n\nWe have decided to postpone the Kings Crescent ETRA meeting tomorrow.\n\n\nUnfortunately\, Steve Waddington is unwell and we are not aware when he will return to work. We are very sorry for any inconvenience caused. I will be in touch with you as soon as Steve returns to work to reschedule the meeting.\n\n\nA NEW DATE WILL BE COMMUNICATED ONCE IT IS DECIDED.\n  \nThis ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning\, repairs\, antisocial behaviour. \nETRA meetings happen on a quarterly basis in January\, April\, July & October \nThis meeting will ideally be held in-person but we are awaiting confirmation from Hackney staff that will be attending. If senior staff not present the meeting will be postponed. Details below will be updated as they become available. \nThe minutes from the previous ETRA meeting in July can be found here. \nETRA Agenda (version 5)\n \n19 October 7:00-8:30pm \nMeeting is ideally in person at Hackney Showroom N4 2BN \nBut also accessible via Zoom (email kingscrescentn4@gmail.com for link) \n  \nKings Crescent ETRA Meeting (‘Enhanced’ Tenants & Residents Meeting) \n\n\n\n \nAgenda Item\nSuggested Timing\nLead\n\n\n1.\nWelcome\, Introductions\, Apologies\n5 mins\nEmley (TRA Chair)\n\n\n\n·        Approval of minutes from last ETRA meeting (13 July 2022) \n·        Background to new format for meeting and request for ideas on a new way forward\n\n\n\n\n2.\nWider Estate Issues\n10 mins\n\n\n\n\n·        Update on new systems – digital noticeboard and repairs reporting system \n·        Weston Court intercom \n·        Theobalds Court bin drawer and lights \n·        Theobalds corridor lights malfunctioning \n·        Cleaning of bin areas and regular chute checks \n·        General cleaning not happening to good standard\, cobwebs increasing etc \n·        Drains backing up in Weston\, Datchworth\, Bramfield \n·        Recent hot water outage across New Build highlighted 2 key issues: \no   time taken to resolve – what is the SLA for water outage? \no   Incorrect information being given to residents (eg. Hackney telling residents it was their own responsibility or that they should call Thames Water – these are factually incorrect)\n\nAnthony Ramsay (Housing Officer) \n  \n? invite cleaning team\, repairs rep\n\n\n3.\nASB\n10 mins\n\n\n\n\n·        Ongoing damage to allotments in courtyard – how can Hackney support a resolution? \n·        Sainsburys staff smoking by Kimpton entrance \n·        Clarification regarding CCTV usage (has been refused or useless when ASB has occurred)\n\nASB team \nAnthony\n\n\n 4.\nLandscape Questions\n10 mins\n\n\n\n\n·        Fruit maze (allotment courtyard) \n·        Willow structure (Play Street) \n·        New play structure to replace white circle that was removed (images below) \n·        No entry signs for Play sections of Murrain Road \n·        Replacement of small bollards on Play Street that are difficult for van drivers to see\n\nEmley/Ron \nAnthony\n\n\n5.\nUpdate on next phases of regeneration\n5 mins\n\n\n\n\n·        Source Partnership will no longer be attending ETRA but minutes of recent RSG meeting outlining updates can be found here: https:/calendar/rsg-meeting-13-oct/\n\nEmley/Ron\n\n\n6.\nAny other business\n5 mins\n\n\n\n\n·        Dates of next meetings and events\n\n\n\n\n\n  \n  \nNew Block issues update meeting \nSteve Waddington to lead on updates and Ron Greenwood to provide historical context \n\n\n\n\nAgenda Item \n(Ongoing issues awaiting long-term resolution or progress report) \nSuggested Timing\nLead\n\n\n1.\nFire Safety Update\n7:50pm\n\n\n\n\n\n\nUpdate on what has been done from last ETRA. (July)\n\n○       PAS 9980 results & when these will be shared with residents \n○       What are next steps?\n15 min\n?fire safety team\n\n\n2.\nEnergy issues and heating charges\n\n\n\n\n\n·        Are all meters now fixed and on new tariff? \n·        Some residents have reported that the new account does not reflect the money shown on meter\, when will this be resolved? \n·        Will the energy rates be going up given the national energy issues? How much notice will be given?\n5 min\n?energy team\n\n\n3.\nLifts\n\n\n\n\n\n·        Recent issue again in Wallington court with delivery driver stuck and bell not working \n·        Update on investigation into cause of lift issues. \n·        Next steps to provide a long-term fix to the lift issues.\n10 min\n?lift team or those responsible for supervising contractors\n\n\n4.\nComplaints Procedure\n5 mins\n\n\n\n\n·        Still no resolution to the complaints raised by Wael as discussed in last meeting.\n\n\n\n\n5.\n AOB & close\n5 min\n\n\n\n\n  \nIdeally the meeting will be in person in Hackney Showroom N4 2BN. If Zoom link needed please email kingscrescentn4@gmail.com \nSuggested new ‘stepping stones’ installation for Play Street:\n \n \nPrevious information: \nAgenda will be posted here 1 week before the meeting. If you have any items to add to the agenda please email KingsCrescentN4@gmail.com by 10 October URL:https://kingscrescent.org/calendar/etra-19-oct/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:ETRA meeting ORGANIZER;CN="KC TRA Committee":MAILTO:kingscrescentn4@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221015T113000 DTEND;TZID=Europe/London:20221015T140000 DTSTAMP:20260403T215504 CREATED:20221004T114023Z LAST-MODIFIED:20221004T114023Z UID:2509-1665833400-1665842400@kingscrescent.org SUMMARY:Meditation Workshop October DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION WORKSHOP\n\n& Community Connection\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi & Laura Vasu Devi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThe class from 11.30am to 1.30pm offers guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\nDifferent topic each month – see below for details\n\n1.30-2pm will be a time to relax with a cuppa\, chat to the facillitators and connect as a community.\n\nBOOK HERE\n\n \nHands up if you’d like a better relationship with MONEY\n \nMoney for many of us is a tricky thing to talk about\, and yet like anything else\, money is energy\, it is a currency we use to exchange for goods and services. \nWhen we hold shame\, guilt\, or lack of worthiness around money it can be harder to manifest the life we desire. \nThis means we have to work on our thoughts and beliefs\, many of which will be unconsciously affecting our life\, before we can use affirmations and will to create. \nIn this 2-hour workshop we will get curious about\, money & our cultural & societal programs & views \nWe will explore money as energy \nClear blocks to receiving abundance \nParticipate in a meditation \nAnd I will share practical steps to prioritise the energy of abundance including affirmations. \nJoin me to explore this topic and create a life you love \n15th October \n11.30 – 1.30 pm workshop \n1.30 – 2 pm tea & cake \n\nHackney Showroom \n4 Murrain Rd \nN4 2BN \n\n£30 (£20 Concession)\nTo book your place send payment with ref: Abundance\nPayPal\nor contact me for bank details: hello@laurahamblyn.com URL:https://kingscrescent.org/calendar/meditation-workshop-october/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/02/Meditation-banner.png ORGANIZER;CN="Laura Hamblyn":MAILTO:hello@laurahamblyn.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20221013T190000 DTEND;TZID=Europe/London:20221013T203000 DTSTAMP:20260403T215504 CREATED:20221017T192449Z LAST-MODIFIED:20221017T201339Z UID:2558-1665687600-1665693000@kingscrescent.org SUMMARY:Resident Steering Group Meeting 13 Oct DESCRIPTION:This is a closed meeting for those who have applied to be part of the ‘residents steering group’ (RSG). \nIt is mandatory to have attended the steering group training provided by Source Partnership. \nThe steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent. \nFor further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com \n\n  \nNotes of Kings Crescent Steering Group Meeting held on 13th October  2022 \n  \n  \n\n\n\nThose Present:\nCllr Clare Potter (CP) (Chair) \n7 Residents: \nEP\, JWM\, KH\, PS\, PA\, ES\, PD\n  \n \n\n\nIn Attendance:\nRon Greenwood (RG) \nCarol Squires (CS) \nMenekse Saitoglu \nJohn Morris (minutes) \nBrian Bell\nLB Hackney \nSource Partnership (ITLA) \nSource Partnership (ITLA) \nSource Partnership (ITLA) \nGuest \n \n\n\n\n\n\n\n1.0\nIntroductions and apologies \nAction\n\n\n  \n1.1\n  \nApologies were received from residents KM\, NJ\, & AF and Cllr Soreya Adejare\n  \n  \n  \n \n\n\n2.0\nNotes of previous meeting held 21st July 2022  and any Matters Arising not elsewhere on the agenda\n \n\n\n  \n2.1\n  \nThe minutes were agreed as a true record\n  \n \n\n\n3.0\nPhase 3&4 update  \n \n\n\n  \n3.1\nRG confirmed the successful contractor is Mulalley. LBH hope to sign a contract with them in December or January. CP noted that no communication has gone out to residents formally announcing this and it would be prudent to wait until the contract is signed. However\, RSG members are under no obligation to keep this confidential. \n  \nRG explained the actions over the next year. These include ensuring the development is compliant with new building regulations coming into force next June; these cover provision of ventilation\, energy\, electric charging points for vehicles and fire safety. There is also the need to get any blocks over 18m high signed off by the new Building Safety Regulator which takes 12 weeks. During 2023\, there will also be a value engineering exercise carried out to try to achieve approx. 10% savings. LBH will explore with Mulalley the possibility of starting the refurbishment works while awaiting the Building Safety Regulator sign off. \n  \nKH asked if the designs were based on the old building regs. \nRG – yes\, but now there is a definite implementation date for the new regulations\, LBH cannot now avoid the requirement to redesign in order to comply with them. \n  \nES suggested that the benefits of 10% savings could be wiped out by inflation. \nRG acknowledged this but LBH are committed to achieving savings in e.g. sub and superstructure of the new buildings\, looking at off site construction\, possibly standardising some components such as windows. ES noted that off site construction can create a higher quality product. CP added that there have been constant reassurances that quality will not be compromised. \n  \nPA asked if changing the use of the proposed workspaces under Weston Court had been considered. RG explained LBH doubts that creating residential units here might not provide sufficiently high quality accommodation and floor to ceiling heights could be an issue. PA noted that the phase 1 garage conversions had worked well. CP’s understanding is that if the commercial units do not work out\, there is the option to convert them to residential. It was agreed that it would be worth exploring a residential use as an option. \n  \nKH asked about phasing; will the new build be linked to the refurbishment? \nRG replied that as they are signing one contract\, the two will be linked and Mulalley have said they will try to stick with the proposed programme of starting at Bramfield Court and working round the south side blocks from there. \n  \nKH asked about viability in terms of achieving good sales value when marketing flats. RG replied that the time it will take to complete new homes for sale will probably extend beyond the current economic cycle\, so current market conditions are not necessarily an indicator for the viability of the sales. \n  \nPA mentioned the Mulalley’s site on Highbury New Park which seems to have stalled. RG – this is in Islington and there may be many reasons why the programme has been delayed. Mulalley have done a lot of work in Hackney and are committed to continuing work in the borough. \n  \nPA and JWM thought that the internal Decent Homes work that Mulalleys did was not very satisfactory. RG acknowledged that at the site visits\, residents preferred Durkan but this tender has been won fairly and represents the best value for residents and the borough. \n  \nES asked about checking the quality of work. RG responded that there will be Clerks of Works by trade and the LBH in-house design team are also a resource to ensure high standards. \n  \nES asked about the extent to which architects KCA and HHB will be involved. RG replied that Mulalley are being strongly encouraged to retain their services. \n  \nCP raised the positive feedback from other existing and more recent Mulalley schemes in Hackney. CS referred to the good tenant feedback from Bridge House. It was agreed to work towards a site visit here on a Saturday morning in January 2023. CS to suggest possible homes to visit and to make initial approaches to residents. \n  \nRG showed slides of Mulalley’s tender introduction to illustrate their approach to resident engagement (using Newman Francis as engagement specialists). There was evidence that they had looked carefully at lessons from phase 1&2 and future involvement with the RSG. \n  \nKH emphasised the importance of making communications easy if things are not looking right. RG highlighted an example of Mulalley’s approach: when arranging the works in south side rear gardens\, they will have block meetings and 1:1 meetings with ground floor residents\, a condition survey will be completed\, secure storage for items that need to moved will be arranged and good notice of the start of works given. \n  \nJWM asked about how concrete posts for the balconies will be installed in ground floor rear gardens; the pocket park and other features on Queens Drive must be preserved. RG indicated that Mulalleys will be aware of all the constraints and suggested that they be invited to an RSG meeting soon to explain their access management plan. \n  \nRG talked through slides reminding the meeting of the design principles and illustrating  Mulalley’s approach. It was agreed to look at the second half of the presentation at the December RSG meeting which showed elements of Mulalley’s Invitation to Tender response. \n \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nCS\n\n\n4.0\nPhase 1& 2 update  \n \n\n\n  \n4.1\nRG introduced a post-occupancy evaluation exercise to concentrate on the heating\, ventilation\, energy efficiency and comfort of flats. A survey will be carried out between 25th October and 27th November. In addition\, volunteers are sought for a data logging exercise to gather more detailed information. ES and KH volunteered and JWM suggested that Julie\, a ground floor tenant in the northside blocks might also be willing to put herself forward.\n  \n  \n  \n  \n \n\n\n4.2\nRG introduced the proposal to replace an item of equipment on the play street with stepping stones (images were circulated before the meeting). JWM reported a lack of enthusiasm from members of the youth club. No decision could be made on this at the meeting. \n[See images below of suggested ‘stepping stones’ for Play Street] \n \n \n\n\n  \n4.3\nOngoing defects in the new northside blocks was discussed. RG reported that the LBH lifts team have a proposal that Steve Waddington (the director responsible for this service area) is committed to implementing. CP reported that she and Cllr Adejare have received a lot of casework on this issue. She has asked for data on each breakdown and is pressing to get someone to speak to this at the ETRA on 19th. \n  \nKH wished to emphasise the importance of communication from LBH; the service from the operational teams has been unacceptable. He also cited the failure of the main door to his block. JWM added that southside residents have also been dissatisfied with the service they receive. CP re-stated that she is working to get someone to address these issues at next weeks’ ETRA meeting. KH also asked for someone to attend to deal with fire safety issues. \n  \nCP suggested that EP email her with anything else that needs to be raised at the meeting. \n \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nEP\n\n\n5.0\nTRA update \n \n\n\n  \n5.1\nEP gave an update. \ni)        The AGM was held on 14th Sept. The committee is largely the same; EP still Chair. \nii)       A trip to the beach was organised for 10th Sept. \niii)     The committee had decided to issue a newsletter update instead of the next community & social TRA meeting \niv)     A winter market is planned for 3rd December \nv)       Hackney Showroom’s next Kings Feast is on 19th November \nvi)     JWM reported that the Youth Club is getting stronger. A small group of older ‘young’ people approached her to ask about a youth club for their age group\, so she is meeting them again to explore this\n \n\n\n6.0\nITLA update\n \n\n\n  \n6.1\n  \nCS reported that Source are now halfway through their 5 year contract but are not halfway through their budget. We have met RG to discuss a revised work programme to be established early in 2023 so that it links with Mulalley’s work programme. CS encouraged the RSG to let us know if there’s anything else we could be doing.\n  \n \n\n\n6.0\nAny urgent business  \n \n\n\n6.1\nNone \n \n\n\n\n7.0 \nDate of next meeting \n \n\n\n  \n \n  \nTuesday 6th December\, 7.30 pm start to allow for yoga class in the HS Studio to finish. \n \n \n\n\n\n  \nSuggested new ‘stepping stones’ installation for Play Street: URL:https://kingscrescent.org/calendar/rsg-meeting-13-oct/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:steering group meeting ORGANIZER;CN="Source Partnership":MAILTO:john@sourcepartnership.com; carol@sourcepartnership.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220927T193000 DTEND;TZID=Europe/London:20220927T210000 DTSTAMP:20260403T215504 CREATED:20220903T101440Z LAST-MODIFIED:20220903T101440Z UID:2468-1664307000-1664312400@kingscrescent.org SUMMARY:September Beautiful Breath DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £5 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £5 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/september-beautiful-breath/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png ORGANIZER;CN="AJ":MAILTO:thebeautifulbreath@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220917T113000 DTEND;TZID=Europe/London:20220917T140000 DTSTAMP:20260403T215504 CREATED:20220903T091617Z LAST-MODIFIED:20220917T075254Z UID:2466-1663414200-1663423200@kingscrescent.org SUMMARY:September Meditation DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION\n\n& Community Connection\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi & Laura Vasu Devi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThe class from 11.30am to 1pm offers guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n\n1-2pm will be a time to relax with a cuppa\, chat to the facillitators and connect as a community.\n\nClick HERE to pay and confirm booking\n\n\n\n  \nMore about this topic: \n\n\n\n\n\n\n\n\nSometimes the people we love the most can be the ones that seem exceptionally good at pressing our buttons!  And yet we can learn so much about ourselves from the mirror that relationships with others provide.  It’s easy to love and accept people who think like us and agree with us but what about when they don’t?   \nRam Dass is often quoted as saying: \nIf You Think You’re Enlightened\, Go Spend a Week with Your Family\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nSaturday 17th September we are kicking off again with our half day meditation playshops working on a relationship that we would like some inner lift and shift around.   \n\n\nWe will be looking at Shadow work – what we disown in ourselves and project onto others can be a key to our own healing. \n\n\n\n\nWe will have a group energy healing on the energy of the relationship we are working on.  We will be cleaning up our side of the energetic ‘jam jar’ that holds the energy of the relationship we wish to transform \n\n\n\n\nForgiveness and unlocking the heart!  The heart is the gateway to more love\, ease and grace in life.  when we hold grudges and resentment we block lifes flow. \n\n\nThis meditation workshop is for you if: \n\n\nYou have a person in your life who triggers anger or frustration regularly \n\n\nYou notice that there is particular issue you can not talk about with a member of your family without getting into an argument \n\nYou feel criticized or judged by a person in your life\nYou are blocked by a work colleague who never seems to like your ideas\n\n\n\n\n\n\n\n\n\nClick HERE to pay and confirm booking\n  \nAimee & Laura also offer weekly meditation class via Zoom on Monday evenings (Aimee) and Thursday evenings (Laura). \nContact them for Zoom link or to request free place at in-person event: Aimeehamblyn@gmail.com hello@laurahamblyn.com URL:https://kingscrescent.org/calendar/september-meditation/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/01/Meditation-banner.png ORGANIZER;CN="Laura Hamblyn":MAILTO:hello@laurahamblyn.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220914T190000 DTEND;TZID=Europe/London:20220914T203000 DTSTAMP:20260403T215504 CREATED:20220708T140929Z LAST-MODIFIED:20230913T205341Z UID:2375-1663182000-1663187400@kingscrescent.org SUMMARY:September community meeting & AGM DESCRIPTION:If you live in Kings Crescent\, you are a member of the resident’s association and are warmly invited to all Tenants & Resident Association events\nSeptember Community Meeting & AGM \n14 September 2022 7.00-8:30pm \nVenue: Hackney Showroom space\, 4 Murrain Road\, N4 2BN \n\nMeeting Minutes:\n\n\n\n \nAgenda Item\nLead\nActions\n\n\n1\nWelcome\n \n \n\n\n \nWelcome & Introductions\, including apologies for absence\nEmley (TRA Chair)\nAgreed\n\n\n2\nFormal TRA AGM\n \n \n\n\n \na.      Approval of minutes from the last AGM (Sept 2021) \nb.      Election of New TRA Committee \nc.      Treasurer’s Report \nd.      Chair’s report \ne.      Any other business related to AGM \nf.       close of AGM \n \nAnthony  Ramsay (Hackney -LBHC) \nEmley (TRA Chair) \n& \nTreasurer for 2021 (Alice)\nPrevious Minutes Approved \nTRA Committee elected in accordance with LBHC Regulations.  Full list of Committee Members and positions to be released shortly. Including New elected board members \nTreasurers report -committee approved \nChair report – EP gave her annual report of activities and events TRA have been involved with.  \nAOB.  \n\n\n3\nCommunity Meeting\n \n \n\n\n \nApprove minutes from last community meeting (June 2022) \nCDF update \n \nTRA Chair\nMeeting Minutes Approved\n\n\n4\nOpen Conversation\n \n \n\n\n \nOpportunity for residents to share ideas and suggestions for activities and events on Kings Crescent: \n·        What have you enjoyed about previous events/activities? \n·        What else would you like to see happening?\nResidents & Hackney Showroom\nResidents have enjoyed the activities over all\, but would like to see more inclusion. e.g events especially to target single people -Cheese and Wine evening\n\n\n5\nUpdate from Source Partnership\nJohn/Carol\n \n\n\n6\nAny other business \nDates of next meetings & Events \nClose\nTRA Chair\nMeeting closed. \nNext Meeting 16.11.22 @ \n7pm\n\n\n \n  \nSocial time and raffle after the meeting\, all welcome!\n  \nEveryone\n \n\n\n\n  \nPrevious information:\nAGM\nThis meeting will start with the ‘Annual General Meeting’ (AGM) where the new resident’s group committee will be voted in. \nEveryone living on Kings Crescent Estate is automatically a member of the TRA and a committee of residents is elected at the AGM to lead the group. All KC TRA committee members contribute their time and skills on a voluntary basis. \nIf you are interested in joining the committee please email KingsCrescentN4@gmail.com or call 07926568497 \n\nCommunity Meeting\nThis community meeting is hosted by the Tenants & Residents Association (TRA) committee aims to celebrate the community which already exists on Kings Crescent and look for ways to develop this further. \nIt’s a chance for residents to discuss what events and activities we want to have here\, meet your neighbours etc. \nLet us know if you have any ideas! \nDrinks and nibbles will be provided!\n(See full agenda below)\n\nWhy be involved in the Tenants & Residents Association (TRA)? \n\n\ncontribute to taking action on issues which affect Kings Crescent\nmeet your neighbours\nimprove our community\ndecide how we spend funds available for community activities\nrepresent residents and make your voice heard\nget involved in projects (e.g gardening club\, youth club)\n\n\n\nAgenda\n\n\n\n\nAgenda Item\nSuggested timing\nLead\n\n\n1\nWelcome\n5 mins\n\n\nWelcome & Introductions\, including apologies for absence\n\nEmley (TRA Chair)\n\n\n2\nFormal TRA AGM\n30 mins\n\n\na.      Approval of minutes from the last AGM (Sept 2021) \nb.      Election of New TRA Committee \nc.      Treasurer’s Report \nd.      Chair’s report \ne.      Any other business related to AGM \nf.       close of AGM \n \n\nAnthony  Ramsay (Hackney) \nEmley (TRA Chair) \n& \nTreasurer for 2021 (Alice)\n\n\n3\nCommunity Meeting\n20 mins\n\n\nApprove minutes from last community meeting (June 2022) \nCDF update \n \n\nTRA Chair\n\n\n4\nOpen Conversation\n\n\n\nOpportunity for residents to share ideas and suggestions for activities and events on Kings Crescent: \n·        What have you enjoyed about previous events/activities? \n·        What else would you like to see happening?\n\nResidents & Hackney Showroom\n\n\n5\nUpdate from Source Partnership\n5mins\nJohn/Carol\n\n\n6\nAny other business \nDates of next meetings & Events \nClose\n\nTRA Chair\n\n\n  \nSocial time and raffle after the meeting\, all welcome!\n  \n30 mins\nEveryone\n\n\n\n\n \n  \n \n  URL:https://kingscrescent.org/calendar/september-community-meeting-agm/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:community event ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/Kings-Crescent-Community-Meeting-AGM-v2.png ORGANIZER;CN="KC TRA Committee":MAILTO:kingscrescentn4@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220910T084500 DTEND;TZID=Europe/London:20220910T192000 DTSTAMP:20260403T215504 CREATED:20220903T084212Z LAST-MODIFIED:20220903T084212Z UID:2455-1662799500-1662837600@kingscrescent.org SUMMARY:Beach Trip DESCRIPTION:BOOK HERE\nNeed a little break from London? We’ve got just what you need. The Kings Crescent Tenants & Resident Association annual beach trip is back! Come join us on Saturday 10 September for a day trip to the seaside town of Walton on the Naze in Essex. \nWalton on the Naze is a family seaside resort with sandy beaches\, seafront gardens\, quaint narrow streets and fossil hunting! The pier is the second longest in England\, offering fairground rides and ten pin bowling. Just to the north is The Naze\, an unspoilt headland of heath\, saltmarshes\, beaches and 70 feet high cliffs. \nSpend the day exploring\, making new friends or simply relax on the beach with your fish and chips\, it’s completely up to you. \nPlease note\, all children need to be accompanied by an adult. You can book for up to 3 children per adult. Book your tickets below (booking shuts at 7am on 10 September). This event is for Kings Crescent residents. \n£6 per adult and £3 per child – great value for a whole day out to the seaside!! \n(The majority of the cost is funded by the ‘Community Development Fund’ via the Residents Association) \nTimings \n\n9am: Coach pick up Kings Crescent Estate PJ bus stop – opposite Estate by Clissold Park. You must be at pick up point no later than 8.45am.\n11.15am: Arrive at Walton on the Naze.\n5pm: Leave Walton on the Naze\, pick up at Kumfi\, 175 Clays Road\, Walton on the Naze\, Essex\, CO14 8UA. Must be at pick up point no later than 4.45pm.\n7.20pm: Return to Kings Crescent.\n\nBOOK HERE\n  URL:https://kingscrescent.org/calendar/beach-trip/ CATEGORIES:Beach Trip END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220906T103000 DTEND;TZID=Europe/London:20220906T190000 DTSTAMP:20260403T215504 CREATED:20220903T090743Z LAST-MODIFIED:20220903T090743Z UID:2463-1662460200-1662490800@kingscrescent.org SUMMARY:Regeneration Design Refresher Event DESCRIPTION: URL:https://kingscrescent.org/calendar/regeneration-design-refresher-event/ LOCATION:Vince Murrrain Community Centre\, N4 2GD CATEGORIES:consultation event ATTACH;FMTTYPE=image/jpeg:https://kingscrescent.org/wp-content/uploads/2019/07/Model-of-new-build-from-Queens-Drive.jpg ORGANIZER;CN="Source Partnership":MAILTO:john@sourcepartnership.com; carol@sourcepartnership.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220830T193000 DTEND;TZID=Europe/London:20220830T210000 DTSTAMP:20260403T215504 CREATED:20220826T090713Z LAST-MODIFIED:20220826T090713Z UID:2451-1661887800-1661893200@kingscrescent.org SUMMARY:August Beautiful Breath DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £5 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \n\nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £5 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/august-beautiful-breath/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png ORGANIZER;CN="AJ":MAILTO:thebeautifulbreath@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220726T193000 DTEND;TZID=Europe/London:20220726T210000 DTSTAMP:20260403T215504 CREATED:20220718T112400Z LAST-MODIFIED:20220719T114136Z UID:2401-1658863800-1658869200@kingscrescent.org SUMMARY:July Beautiful Breath DESCRIPTION:THE BEAUTIFUL BREATH\nWith AJ \nIn person on the last Tuesday of every month 7.30-9pm \nThis is a soothing session that combines Wim Hof inspired breathing techniques with ancient Qi Gong practices that will leave you feeling deeply relaxed and at peace.\nCost £5 per session (all profits going to charity*) \nClick here to book: The Beautiful Breath \n  \nMore details: \n\n\n\nThe breath is a beautiful and powerful tool that if given awareness too\, can sooth our nervous systems and leave us with a sense of calm and fluidity even in the most stressful of situations. \nIn this session you will be guided through a Wim Hof inspired breathing technique breath by breath\, in a tribal- inspired gathering\, in time with calming music\, which will leave your body and mind in a state of complete calm and relaxation. We will then take this peaceful energy you have created and using a very simple Qi Gong form\, send it to every cell in your body removing any blockages\, creating a sense of fluidity and flow in and around you. \nThe session runs for approx 50 minutes and a little longer sometimes if people are keen to ask questions at the end. Please wear loose comfortable clothing to the class and I look forward to meeting you. \nAJ x \nBREATH\, FEEL\, FLOW. \n*The £5 charge for the class is to cover the cost of hiring the venue\, book here\, after that any profit will go to the Ukraine crisis appeal. URL:https://kingscrescent.org/calendar/july-beautiful-breath/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Wellbeing ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/07/BFF_V6b.png ORGANIZER;CN="AJ":MAILTO:thebeautifulbreath@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220721T190000 DTEND;TZID=Europe/London:20220721T200000 DTSTAMP:20260403T215504 CREATED:20220708T161901Z LAST-MODIFIED:20220722T164059Z UID:2389-1658430000-1658433600@kingscrescent.org SUMMARY:Steering Group 21 July 2022 DESCRIPTION:RSG\n\n\n\nThis is a closed meeting for those who have applied to be part of the ‘residents steering group’ (RSG). \nIt is mandatory to have attended the steering group training provided by Source Partnership. \nThe steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent. \nFor further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com \n\n(Minutes of the meeting will be posted here when they are available) \nAgenda\n\n\n\n\nAgenda item \nLead \n\n\n1\nIntroductions and Apologies \n \nCllr Potter (Chair) \n \n\n\n2\nNotes of previous meeting held 28th February and any matters arising not elsewhere on the agenda \n \nCllr Potter (Chair)\n\n\n3\nPhase 3 & 4 update \n \nRon (LBH)\n\n\n4\nPhase 1 & 2 update \n \nWill (LBH)\n\n\n5\nTRA update \n \nEmley (TRA Chair)\n\n\n6\nITLA update\nSource \n \n\n\n7 \n \nAny urgent business \n \nCllr Potter (Chair) \n \n\n\n8\nDate of next meeting \n \nCllr Potter (Chair) \n  URL:https://kingscrescent.org/calendar/steering-group-21-july-2022/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:steering group meeting ORGANIZER;CN="Source Partnership":MAILTO:john@sourcepartnership.com; carol@sourcepartnership.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220720T180000 DTEND;TZID=Europe/London:20220720T193000 DTSTAMP:20260403T215504 CREATED:20220708T153936Z LAST-MODIFIED:20220722T141825Z UID:2380-1658340000-1658345400@kingscrescent.org SUMMARY:Service Charges meeting 20 July DESCRIPTION:This meeting is only relevant to leaseholders of properties on Kings Crescent\nMinutes\nMeeting held: 6pm – 7:30pm \nIn person Hackney Showroom\, 4 Murrain Road\, N4 2BN \n  \nAttendees: \nHackney Representatives: \nLed by Judith Morrison (LBH Head of Leasehold & RTB Services) \nGilbert Stowe – LBH Head of Tenant & Leasehold services \nAngela Okoh – LBH Energy Team \nDarren Attreed – LBH Waste Management \nResidents: \nCo-chaired by Phil M \nEmley (minutes & Chair of TRA) \nAlong with 15 other residents (names removed for web version) \n\n\n\n \nItem\nPerson\nComments from agenda\, notes of meeting and actions\n\n\n \nWelcome & introduction\nHackney Rep/ \nPhil M\nReminder of scope of the meeting & that specific queries will be more effectively discussed in surgeries. \n….. \n  \nPhil intro – today is to discuss wider issues but then there will be individual surgeries available next week for residents to discuss specific points relevant to their property \n  \nHackney staff invited to introduce themselves: \n  \nJudith’s team deals with purchasing of properties\, ongoing service charges and section 20 notices\, billing and other sales type activities. \nSee letter for details of surgeries. Make appointment for 1:1 \n  \nAngela – energy team \n  \nGilbert – gave into to his role leading various teams involved in housing \n  \nDarren – role covers refuse\, street cleaning. Happy to answer questions in early part of meeting but then will need to leave. \n  \n(Anthony Ramsey was not present but his role was referred to in the meeting – he is Annette’s replacement and the new Housing Officer for Kings Crescent anthony.ramsay@hackney.gov.uk to contact him directly but usually best to address queries to the team email: neighbourhood@hackney.gov.uk) \n  \nFocus on questions to Darren relating to waste management: \n  \nChutes – report any issues to cleaner.estates@hackney.gov.uk Anthony to check in with cleaners on regular basis \nReport to Anthony and cleaning team. If repairs team is needed to unblock\, then cleaner estates team will bring in repairs team. \n  \nBins sometimes not left under the chute after being emptied\, so rubbish goes on the floor of the bin store \n  \nBin store not getting cleaner\, used to be power washed fairly regularly. Stairs not been cleaned regularly. \n  \nService level agreements are different between older and newer blocks (newer blocks pay more and have a more regular schedule) \n  \nOlder blocks \n20-day ‘check and rectify’ cleaner with agreement on the older blocks – stairs\, walls\, communal windows etc  (residents pointed out this is not happening\, Darren will look into the issues) \n  \nDarren discussed various statistics for the items reported by cleaners: Over the last year 1800 reports of drugs\, urine\, vomit etc takes up 20% of time\, plus waste bags\, furniture dumpling. Plus contractor waste\, lights not working\, rough sleepers etc. \n  \n  \nHow do you look into what happens next e.g. if an issue is reported\, how is it dealt with? Some can be cleaned at the time\, some have to be reported e.g. to contractors that leave a mess or to the repairs team. Trying to gather more data to keep track and target. Free bulky waste service \n  \nOn corner of Dathchworth/Weston\, have been boxes there for weeks. \n  \nDarren will look into standards. Can contact him directly and please report issues to cleaner.estate email. Darren left at 18.28\n\n\n1\nDiscussion of annual rising service charge costs / variation between estimates and actuals.\n \nTo specifically cover – given challenges residents will have with rising living costs\, what is Hackney doing to avoid costs spiralling up unnecessarily and what help is available for residents if leaseholders are struggling to afford increases service charges. \nWhat actions do Hackney Council take to ensure residents get value for money from their service charges? (eg. When choosing repair companies\, checking quality of work) \n….. \n  \nPhil introduction – how are service charges decided and managed. On the ground residents feel and can see levels of service going down across the board\, on all line items. Yet the charges increase each year. Residents have been questioning this. \n  \nJudith – various heads of charge (cleaning\, energy etc). One issue is that estimates are issued in March\, but actuals come in September for the previous April to March)\, so always an 18 month lag. Use average of 3-5 previous years for each head of charge for the fixed costs. (Billing cycle). Plus repair costs will vary from year to year as they are responsive and it depends on what happened and what repairs were needed. \n  \nCan only charge up to £250 for a repair without consulting leaseholders (section 20). \n  \nReminder to attend 1:1 surgery if you have specific questions about your service charges. Time to pay and hardship can be discussed there if needed. \n  \nResident question: – would it not be fairer if all the blocks paid the same for communal cleaning rather than the newer blocks getting a better service than the older blocks? \nJudith: Units within each bloc spreads the cost differently. Can get a more detailed breakdown. But ultimately residents just want the standard of service that they pay for. \n  \nResident: Main entrance door is broken in Weston – apparently this invalidates home insurance. Judith states that is news to her\, but Emley noted this issue has been raised many times previously when the newer block doors have broken. Also\, Weston’s intercom system is still broken. TRA raised this issue via Anthony several weeks ago\, he acknowledged seeing the issue for himself and raising the repair request. EP to follow up on this with Anthony \n  \nPhil – we are doing our bit as residents to report issues but then things don’t happen\, don’t see results. Need to ask for case number and to ask how long things take. Residents spend hours on the phone on hold\, but then no follow up or acknowledgement that the repair is fixed. Overall\, we just want to know what’s wrong! \n  \nGilbert response – housing offers should be overseeing this \nVarious contractors involved in repairs\, various departments involved. Disappointed his team is not delivering on that. Mayor and Steve Waddington now involved to help ensure obligations are met. There are ‘contractor managers’ in Hackney\, they need to be managing. There has been a breakdown in the lines of communication. They are given a date that a repair will be done\, but don’t get told if it has been done or not\, have to chase etc so know what residents are going through. Will hold counterparts to account to ensure adequate responses. \n  \nService charges – invoices collated by finance team\, calculated. If it is obvious that things shouldn’t be paid\, they won’t charge it or address it on the actuals. They recharge what they are given by the other teams. \n  \nGroup of leasehold have an advance copy of the actuals prior to release to double check. Looking for new people to join this group. Alice was part of this group before but didn’t receive it last time. Previously she did give feedback and it wasn’t acknowledged for 12 months. The resident review would be for the resident’s block and the estate charges in general. Judith looking for volunteers. Alice also proposed that resident’s shouldn’t be having to do that. We are paying for this service! Other residents reiterated this point. \n  \nWael – value for money is the question. \n  \nEmley – 2 issues. One issue is that there are mistakes that happen on the SC bills\, one example is older blocks being charged for heating\, however we are not on the central system like the newer blocks. So limited faith in the actual numbers that are being produced by the Leasehold team. Plus\, there is the wider concern around value for money as we are paying for services that are not being adequately provided. \n  \nGilbert response – housing manager will be following up. One potential solution would be to ask housing officer (Anthony) to be involved in checking the final bills as he will have familiarity with the issues that have taken place. \n  \nHaving to rebuild everything since the cyberattack. New system will be able to check repairs in real time. Inform residents in real time so there will be a chance to challenge in the moment. But the system is not up and running yet. \n  \nThere have been a few instances of overcharging – a resident stated that she has been paying her service charges but also receiving threatening letters from Hackney and solicitors stating she is in arrears. Judith acknowledges that this has happened to some people. Will be addressed and can be discussed in individual 1:1 surgery appointments. \n  \nResident: why has it been given to external solicitor to deal with arrears – especially if the data is wrong. Judith: There are 3 stages of arrears before going to external solicitor. Systems are not fool proof at this time. \n  \nQuestion – if a repair has not been carried out properly does Hackney pay muntiple times for repeated call outs and pass that on to us\, or do they challenge the contractors and refuse to pay for the work that was not done properly? \nGilbert – Contract manager does challenge contracts\, but he will check that this is happening.\n\n\n2\nSpecific concerns on costs in service charges:\n \n \n\n\n2 (a)\nProblems with lift maintenance & associated costs\n \nThere have been issues with the lift (and entrance doors) over many years – are Hackney comfortable the original lift was of an appropriate quality? \n The lease arrangement requires Hackney to keep the building in “good and substantial repair & condition”. How does Hackney define what good and substantial repair and condition look like? \n  \nLifts not installed properly. Plus window next to lift panel\, when heats up the lift shuts down. Known about this since 2018. \n  \nChallenging Hackney on the 9th schedule of the Leaseholder agreement (originally raised Nov 2021)– does Hackney fulfil the contractual safety and security with regard for the lift and main doors. \nHackney staff decline to answer this and say they are looking into solutions. \nWael challenges this and says that a solution has been known for a long time but nothing done. The windows next to the top of the lift and control panel need a covering to reflect the light and stop the temperature of the control panel rising when it is sunny. Why has this not been done? \n  \nResidents did some calculations and found that the total cost to repair lifts is way more than to just buy new ones. \n  \nEmley – it is frustrating because these issues were being raised in Resident Steering Group with the Regeneration Team years ago\, while the lifts were still in the defects period and should have been resolved by Higgins. \n  \nHackney needs a culture of responsibility. \n  \n  \nAngela: it is evident as officers that we have missed some areas. Need to go back and have a look. Mayor\, Steve and Gilbert have promised to take action with regard to the systemic issues\, email void\, contractor repeated visits\, costs escalating\, value for money etc. Action: e.g if contractor has to reattend\, Hackney (and residents) should only be  charged once. More actions needed. \n  \nGilbert: Anthony Ramsey is our housing officer\, will be writing out to residents to introduce himself. Setting up a new system to track repairs. Will be increasing presence on estate. Officially should be here monthly but will be coming weekly. Gilberts team are ultimately responsible for managing the estate. Other estates have been removed from Anthony’s remit so that he can focus on KC. \n  \nSteve Waddington is ultimately responsible and committed to making things better. Repairs team do have to contract out certain things e.g. security doors\, intercom etc where the Hackney team don’t have expertise. Large doors in new blocks are an issue – look nice but break easily. \n  \nResident challenge: Hackney doesn’t manage contractors\, doesn’t manage your management team. Then residents pay the price for that. Does Hackney feel it meets it’s contractual obligation towards Leaseholders? \n  \nJudith: 9th schedule are things that are done at homeowner expense. \n  \nWael: The Service Charges are the homeowners expense!! \n  \nGilbert: says that Hackney does meet it’s contractual obligation – eventually! But acknowledges things need to be better. \n  \nPhil: All sick of words – need actions now! \nWhat are the actions: \n·        TRA pass repairs onto Anthony so he can chase \n·        Anthony to touch base regularly with TRA (Emley\, David etc) \n  \nChallenge – contractors are not good \nQuestion regarding when input might be needed by residents to check actuals\, if they are due out in September presumably the checking will need to be done soon? \n6 months April to September to gather all of the data regarding invoices etc. Chance to check what has been done. \nResidents can help with that additional layer of scrutiny. Judith to confirm when draft estimates will be available to check \n  \nAny residents wanting to be involved in checking actuals email judith.morrison@hackney.gov.uk \n  \nSolutions: \nCo-actively work together \nPossible to put the draft actuals on the website and offer a chance for feedback to leasehold team – EP to follow up with JM\n\n\n2 (b)\nNew hot water/heating energy charge\n \nJS – raised with senior management and hope to sort out before meeting\n\n\n2 (c)\nInadequacy of repairs descriptions\n \nJS – currently subject to a formal complaint by a KC leaseholder and being investigated \n \n\n\n3\nLBH disputes and escalation procedure\n \n(Discussed within previous topics)\n\n\n4\nDiscussion of new procedures by LBH to improve leaseholder services\n \n(Discussed within previous topics)\n\n\n5\nAny other business\n \nSurgeries: book a 1:1\, in person in the service centre or virtual. Asked LBH for option to attend in person in H.S – this is a possibility. \nNeighbours in the same block are welcome to have an appointment together if that is wanted by residents. \nCan leave name and contact details with Judith to arrange a surgery.\n\n\n \nFinish\n \nMeeting closed at 7.40pm \n  \n(Minutes taken by Emley and approved by Phil\, Wael and Judith prior to wider circulation)\n\n\n\n\nDetails of the surgeries from the letter sent to Leaseholders: \nWe are also offering homeowners the option of booking a 30 minute surgery appointment with Leasehold Services between 25th and 30th July 2022 to discuss any individual service charge queries. \nTo book a surgery appointment\, please write to Joseph Starkey on joseph.starkey@hackney.gov.uk or by phone on 020 8359 2299. Please ensure the following details are provided in your email: \n\nYour name\nYour address\nYour availability between 25th and 30th June 2022.\nA brief summary of the issues you wish to discuss\n\n\nPrevious Information\nAgenda\nMeeting to be led by Judith Morrison (Head of Leasehold & RTB Services) \nCo-chaired by Phil McKee (Leaseholder on Kings Crescent Estate) \n  \n\n\n\n \nItem\nTime\nPerson\nComments\n\n\n\nWelcome & introduction\n18:05\nHackney Rep/ \nPhil M\nReminder of scope of the meeting & that specific queries will be more effectively discussed in surgeries.\n\n\n1\nDiscussion of annual rising service charge costs / variation between estimates and actuals.\n18:10\n\nTo specifically cover – given challenges residents will have with rising living costs\, what is Hackney doing to avoid costs spiralling up unnecessarily and what help is available for residents if leaseholders are struggling to afford increases service charges. \nWhat actions do Hackney Council take to ensure residents get value for money from their service charges? (eg. When choosing repair companies\, checking quality of work)\n\n\n2\nSpecific concerns on costs in service charges: \n  \n \n18:30\n\n\n\n\n2 (a)\nProblems with lift maintenance & associated costs\n\n\nThere have been issues with the lift (and entrance doors) over many years – are Hackney comfortable the original lift was of an appropriate quality? \nThe lease arrangement requires Hackney to keep the building in “good and substantial repair & condition”. How does Hackney define what good and substantial repair and condition look like?\n\n\n2 (b)\nNew hot water/heating energy charge\n\n\nJS – raised with senior management and hope to sort out before meeting\n\n\n2 (c)\nInadequacy of repairs descriptions\n\n\nJS – currently subject to a formal complaint by a KC leaseholder and being investigated \n \n\n\n3\nLBH disputes and escalation procedure\n19:00\n\n\n\n\n4\nDiscussion of new procedures by LBH to improve leaseholder services\n19:10\n\n\n\n\n5\nAny other business\n19:20\n\n\n\n\n\nFinish\n19:30\n \n \n\n\n\n\n\nInformation from Hackney about the meeting:\nDear Homeowner\, \nWe are writing to invite you and all Kings Crescent Estate leaseholders to attend a general meeting with senior Council Housing Services staff on 20th July 2022 to discuss service charge related matters. \nThis email also invites you to book a surgery appointment with Leasehold Services during the week commencing 25th July 2022 if you wish to discuss your personal service charge account with an officer one-to-one. \n  \nThe general meeting with senior Council Housing Services staff will take place from 6pm to 7:30pm at Hackney Showroom\, 4 Murrain Rd\, London N4 2BN  and will be co-chaired by the Kings Crescent Enhanced Tenants & Residents Association (ETRA).This meeting has been arranged further to the ETRA notifying us of issues of concern to Kings Crescent Estate homeowners in relation to  the services we provide on the estate for which charges apply. This meeting will  provide an opportunity for you and other homeowners to discuss these issues directly with senior staff. \n  \nWe are also offering homeowners the option of booking a 30 minute surgery appointment with Leasehold Services between 25th and 30th July 2022 to discuss any individual service charge queries. \n  \nTo book a surgery appointment\, please write to Joseph Starkey on joseph.starkey@hackney.gov.uk or by phone on 020 8359 2299. Please ensure the following details are provided in your email: \n\nYour name\nYour address\nYour availability between 25th and 30th June 2022.\nA brief summary of the issues you wish to discuss\n\n  \nPlease note that surgery appointments will take place virtually over Google Meet. If you are unable to participate in a surgery virtually\, please notify us when making your appointment and we will arrange a telephone appointment. \n  \nWe very much look forward to hearing from you. \n— \nPlease note you must respond to service.charges@hackney.gov.uk and not my personal email to ensure you receive a response to your enquiry. \n  \nKind regards\, \n  \nLeasehold Services and RTB \nLondon Borough of Hackney \nTel. No. 020 8356 2299 \nservice.charges@hackney.gov.uk \nwww.hackney.gov.uk URL:https://kingscrescent.org/calendar/service-charges-meeting-20-july/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Service Charges Meeting ORGANIZER;CN="Hackney Leasehold Team":MAILTO:service.charges@hackney.gov.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220713T190000 DTEND;TZID=Europe/London:20220713T203000 DTSTAMP:20260403T215504 CREATED:20211114T232611Z LAST-MODIFIED:20220722T162550Z UID:1951-1657738800-1657744200@kingscrescent.org SUMMARY:ETRA Meeting July 2022 DESCRIPTION:This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning\, repairs\, antisocial behaviour. \nETRA meetings happen on a quarterly basis in January\, April\, July & October \n  \nKings Crescent ETRA Meeting Minutes \n13 July 2022  7:00-8:30pm \n‘Enhanced’ Tenants & Residents Association Meeting \nZoom and in person (Hackney Showroom – Murrain Road 4-6) \n\nMinutes\nIn Attendance\n13 Residents including Meeting Chair David B and TRA Chair Emley P \n\n\n\nLondon Borough of Hackney (LBH) Staff members:\n\n\n\nPhilip Glanville (PG) \nMark Amos \nAnthony Ramsay (AR) \nRon Greenwood \nAngela Okoh \nCllr Clayeon McKenzie (CM) \nWill Owen \nJohn Morris (JM) \nAndrea Scott (AS) \nGilbert Stowe (GS) \nCllr Clare Potter \nSteve Waddington (SW)\nLBH Mayor \nMayor and Cabinet Caseworker \nHousing Officer \nProject Manager \nSenior Energy & Sustainability officer \nWard Councillor \nRegeneration Team LBH \nSource Partnership \nBH Area Housing Manager \nLBH Divisional Head of Tenant and Leasehold Services \nWard Councillor Brownswood \nStrategic Director of Housing\n\n\n\n(Please note there are gaps on the page that I don’t know how to remove so keep scrolling though to point 9!!) \n\n\n\n\nAgenda Item\nLead\nActions\n\n\n1 \nWelcome\, Introductions & Apologies \n\n\n\n\n\n●       Approval of minutes from last ETRA meeting (April 2022) \n  \n●       approval of the last ETRA minutes (April 2022) – approved by Remi and Jill \n●       DB thanked Mayor PG\, and other officials\, especially Gilbert\, Andrea and Anthony for their efforts and involvement in helping us solve issues \n●       Introduction by DB stating that “good progress since last meeting. moving in the right direction\, especially regarding fire safety\, but there is a lot to do regarding the services LBH provides” \n●       DB asked attendants to type their names \n \nDavid (TRA Chair)\n\n\n\n2\nFire Safety\n\n\n\n\n \n●       DB acknowledged LBH having sent the letter where LBH committed to do any remediation work and to pay for it. Further questions from residents below \n●       Update on what has been done from last ETRA \n○       Risk assessment / inspections \n○       GS confirmed that through a procurement process\, a contractor has been selected to carry out the assessment (Orsa fire consultancy\, part Orsa project limited. An experienced company with customers such as Aviva and Tesco). \n■       They are already working on reviewing some information such as design elements\, construction materials and so forth. \n■       Next steps are to begin an intrusive survey\, in early August. It will take 2-3 weeks to be completed. Residents will receive letters with the steps very soon. \n■       any findings from the assessment will be presented to residents as soon as these are made available. GS would not want to commit to an ETA as he doesn’t know much of the process himself\, in response to DB’s question whether we should expect results in early September. SW said that it is expected to have the PAS 9980 assessment by mid-September. \n■       Since April\, residents have received letters from Steve Waddington stating LBH commitment to cover any work that comes out of these findings. GS thinks this is a huge step forward in reassuring residents. \n  \n○       When will PAS 9980 survey be done? \n■       will be included in the survey mentioned above \n○       Balcony decks – are these fire-proof? \n■       AH – her exit of the flat is over a wooden deck that has been deemed as flammable in the original fire safety assessment. She wants to have it repainted\, but she was told that deck was treated with a special material upon construction to avoid being flammable. \n■       She asked LBH whether she is restricted to paint her deck\, but she has not had any answers so far. It is very work out\, and some of her neighbours have already treated/painted it. Her concern is whether the deck would lose any of its anti-flammable properties in case she paints over it. If there is a fire in the building\, that is her only exit. \n■       GS said that LBH head of safety\, Michal Jankowski. AH to send GS an email\, and he will pass it to Michal. \n■       SW. It is true the decks were treated upon construction which made them have little combustibility and made them meet the building fire regulations at the time. At this point in time\, these decks do not meet such regulations and will be considered in the PAS 9980 fire assessment. He advised not to treat/paint them at the moment. \n■       AH asked whether those decks that have been painted/treated by residents (after construction) posed any threat. SW does not think it poses any further threat. \n  \nResident from Therfield (who was in the Hackney Showroom) had additional questions; some residents have been having BBQs in the balconies\, with the subsequent danger it entails. He suggested LBH send notification letters as soon as possible. \n●       GS said to consider it done. It is a general rule to not have any BBQs on balconies. AR to deal with it. People should have individual responsibility here\, not only LBH. \n●       In case residents see anyone doing BBQs\, the best way to report is to let LFB know so they can have a conversation with the residents. \n \nDavid\nLBH – clarification needed re deck painting options \nLBH: Letters to be sent our re BBQs on balconies\n\n\n3\nNext phase of the KCE regeneration\n\n\n\n\n \nViews of Mayor on the next phase \n●       Any timeline about work starting (rumours it has been postponed)? \n○       LBH chose a contractor. But they are unable to hold the bidding price considering the current market conditions as opposed to back in December. LBH then went to the other bidders\, and saw that across all the tenders there had been a higher cost due to inflation\, Ukraine war\, etc. LBH is now working with original choice of contractor\, who is also working on other different projects (other development site)\, and are trying to improve the costs. It has proved very difficult to carry out this work\, but the long-term project\, the commitment\, the vision has not changed. At the time they cannot commit to a timeline for when the construction works will begin. At the moment\, LBH keep working with that bidder to carry out work across the borough. \n●       How confident do LBH feel about delivering a good service considering the failures managing old blocks +3 new blocks? \n○       LBH always want to manage blocks in a good way. They must keep working with GS and SW to ensure the estate management is adequate. \n○       SW; LB H is committed to improve the service delivered over the last few years\, that has not been good enough or as it should be. But there are a lot of things happening behind the scenes that will improve that service; how the service has been delivered\, how resources have been deployed\, access to repairs\, how repairs are reported and delivered.\nDavid\n\n\n\n4\nEstate management – repairs \n\n\n\n\n \n  \n●       DB acknowledgement and thanked for the step in the right direction when AS and AR met residents in person in the estate at the end of April (after last ETRA). The relationship has improved with LBH officials. Also GS steps right in when he is cc’d in emails\, which speaks of his commitment to assist us with the current problems we are facing. However\, there are still issues (cultural\, systemic) within LBH that do not allow for a smooth service delivery; residents do not feel listened to\, do not feel their requests are being taken seriously\, and in order to achieve something\, it must be done by pushing\, chasing and challenging. Not all issues from the southern blocks have been addressed\, and these were pointed out when AS and AR came to the estate. \ncomplaints from South blocks \n●       Some complaints are still not being addressed. \n●       Theobald’s court chute is not working. It took 6 weeks to be cleared by LBH\, which is not acceptable. On the second floor\, the chute drawer falls out and can damage residents and children. \n●       there are issues with flies; can’t leave windows or doors open. it smells. These three issues were raised in an email by Remi (June the 9th)\, and we only received an email (June 16th) only stating that the chute had been unblocked but ignoring the other issues. \n●       New issues are the lights of the balconies that stay on all day and sometimes from very early in the morning\,  but they go off when it gets dark in the evenings. This has happened since the pandemic. They have been told that someone would come and repair it. Someone comes\, but it stops working again within a few days. It is an ongoing issue that must be looked into deeper. DB suggested to follow up with AR in the email mentioned above. Other residents have followed up by phone but no luck. \n●       Jill admitted that the issues with the chute are up and down\, and are linked to residents not using it properly (entering items that do not fit and block the chute). \n●       issues with the chute in Theobald and Bramfield. \n○       GS will wait to receive the email\, and will investigate why these issues have not been addressed (chute\, the drawer\, smells\, lights). \n○       SW offered to be cc’d in the email as strategic manager for recycling services and admitted that 6 weeks to be un-blocked is not good enough. He asked GS and AR to get the drawer repaired first thing on Friday morning. \nSeveral reports of drains backing up – tried to contact Anthony but no success. \n●       could there be a regular drain clearing each 6-12 months to prevent the issue building up? \n●       Some residents\, particularly senior ones\, would like AR to be  introduced to them\, as they used to have a personal relationship with Anette Reid. \n○       drain issue in Bramfield court\, flats above the archway. It had been cleared in March but it has been backed up again recently. and the same happened in Datchworth in the past (every two years). She asked whether the clearouts should happen more regularly\, but she doesn’t know what the policy is. Some residents have tried to contact AR by phone as they do not have internet \n■       AR acknowledged that the Bramfield drain had been reported in early May and on June 20th\, and both were completed. If a senior resident cannot log in the repair (online) they can contact the repairs phone line. AR suggested that they can also raise these issues through Emely and suggested to use the form AR provided by email which he believes would improve the communication between residents and AR. AR has already been in some flats\, and he will be updating the service board with his contacts and further meetings. \n■       Emley asked whether there will be more surgeries in the future to meet in person with residents. \n●       AS responded they are rolling out surgeries throughout the borough\, and this will start in the autumn. \n●       GS added that there is a request for AS and AR to visit the estate on a weekly basis\, to increase presence in the estate. AR contact details will be posted on the board\, and will be appearing on the BBQ letter to be sent out. On surgeries\, more will occur on a weekly basis\, but it will be ruled out in the autumn. \n  \n●       Any update from new computer systems including reporting a repairs service online? \n○       Any alternative for residents without internet/email? \n○       AR; it will be in the poster\,. it will come with a QR code for those residents who know how to use it. it will have a link to a form that will populate a spreadsheet where the repair will be recorded/logged. \n○       DB interrupted and asked whether AR was referring to the google docs previously provided\, and questioned whether these work as there is no email acknowledging the submission\, or any follow up\, or interaction etc. It does not improve anything. AR said that that link was the TRA version\, but that the new one will contain more features like application forms\, or tenancy terms and conditions\, freehold terms and conditions\, how to report ASB\, etc \n○       Jill asked that rubbish bags outside the community centre have not been cleaned since two weeks ago. One day\, a cleaner walked by\, saw the bags but did not act upon them.  Whose responsibility is it? The community centre to communicate and request bags to be picked up\, or up to the cleaners? \n○       the community centre is part of the estate and so should have been picked up by the cleaners. AS to have a conversation with colleagues in the community centres team. rubbish should not be ignored by a cleaner; must clean it or report it to another team \n●       Anthony – updates \n○       Gates to communal areas – making them impossible to climb. \n○       bollards on the play street \n○       both issues above to be taken offline due to time-constraint. \n  \nDB stated that there are movements in the right direction\, specially by individuals (GS specially\, AS\, AR)\, but things are very far from perfect. ie issue in Wallington court this week\nDavid\n  \n  \nAnthony to follow up with South block issues \n  \nJWM to email GS etc outlining issues\n\n\n5\nEstate Management – Escalating issues / heating costs\n\n\n\n\n \n●       In particular\, one resident who has escalated an issue regarding heating charges\, and it has taken one year with more than 30 chasers \n●       Energy prices charged – (ref: 1986845) \n●       Issues regarding heating maintenance costs\, the choice of communal boiler is not beneficial to residents in terms of cost\, services being paid for no value in return \nWael wanted to tackle the issue more broadly; when residents try to rise a complaint/issue to LBH there are four type of answers residents receive: \n1.- “it has been passed to Sr management”\, which means that it has been lost in bureaucracy. ie\, the solar panel [film covering on window next to lift control panel to reflect heat] on the lift in Kimpton suggestion to prevent overheating. It was first discussed in July 2019. residents were told it had been passed to sr management\, it is july 2022 and it has not been fixed\, and today that it is a hot day\, the lift is out or work again. \n2.- “if you are not happy\, raise a complaint”. one raised in April 2021\, and it raised stage 2 in May 2022. and it happened after battling\, chasing\, and challenging. The issue had been raised through ETRA meetings many times\, in front of Will Owen\, in front of the Mayor\, In front of GS. We always receive reassuring words but nothing ever happens. The way these complaints work is that on state 1\, residents receive an answer from the same team we raise the complaint against\, without any form of challenge which is a waste of time. And in order to get an answer one has to chase and chase\, despite LBH policy is to give an answer within 15 days. \n3.- “it is written in the leasehold agreement” especially when residents challenge anything to do regarding service charge. It is normally used when LBH is short of excuses\, they hide behind it. ie when Wael challenged the heating costs and maintenance. Instead of having a constructive conversation\, the answer is that. It is true\, but Wael challenged the schedule on the leasing agreement in November 2021\, to GS in last ETRA\, and no answer…which leads to the last point \n4.- “no answer” and wait for the resident to give up. \nWael has had issues with the new build team\, and with the service charge team. Wael addressed the Mayor stating that in the last meeting with PG (February 2022) he reassured us about how the service should be provided\, etc. Wael would like PG to justify LBH behaviour\, the silence after Wael raised the schedule to the service charge team and GS\, the absence of justification on the added value of the communal boiler which have been on for a year\, the fact that some residents are so upset with LBH that have stopped paying service charges. \nGS responded. He thinks LBH are meeting their obligations\, however these could be met on a more timely basis\, and improving the answers given. He stated that LBH is moving in the right direction\, and acknowledged how unsatisfied Wael has been in the past. LBH is trying to take strides in being more responsive and to deal better with stage 1 and 2 complaints. He apologised and said that Wael is right to be angry and upset\, but their commitment to maintain their homes is unequivocal. The issue is about the time and they are working to be improved. \nWael. The solar panel [film] takes 3 years. He gets that there is not a schedule for their obligation set for these types of repairs\, but all this time taken for a repetitive issue is not acceptable.  GS admitted it is not reasonable and understands how frustrating it is for residents. \nEmley (lives in older southern blocks) added that her lift has been out of work once in 10 years\, while lifts in new blocks are out of work all the time. There is something bigger going on with new blocks. and LBH fails to connect the dots\, and to tackle this long-term issue. Residents should not have to keep raising these issues. LBH should spot them and tackle them directly\, rather than stating that complaint teams should be given a more timely answer. \nDB highlighted a short term issue with LBH when it comes to issues; lift in Kimpton\, main door in Wallington\, boiler when it gets cold (it broke twice last winter) drains in Bramfield\, etc. it should not be just a short term repair for the next few months. At the end of the day\, the contractors are changing LBH every time they come\, that charge is passed to residents. But contractors are not incentivised to do a good job. LBH must step in and get a long-term solution rather than temporary patches. That is the expectation from a modern management company (private or public) from the residents. \nPG understands the frustration. He highlighted the relationship between residents and a manager/contractor/agent (private or public) and a landlord all completely correct. Is it a construction fault or something that has to be repaired? In the case of the lifts\, he was briefed that it is a construction error therefore\, a contractor cannot solve those issues permanently\, they can only temporarily get them up working but it will reoccur unless LBH deals directly with Higgins for a structural solution. This is a more strategic issue\, not down to better reporting or to the call centre. In regard to the service charge\, PG understands there is a meeting coming (next week). The meeting that was initially due to take place never happened as very short notice was given to residents. \nDB said that if it is a construction issue\, it is beside the point. If Higgins handed the building to LBH with failures\, it is LBH responsibility to tackle those\, not residents. When residents raise those issues\, it should not be our problem whether these are strategic or not. It should be up to LBH staff to figure this out. Residents do not feel we get value for money\, we are doing the job of raising these issues regardless of the nature of those. \nWael understand some structural/strategic issues might take for longer\, but another issue is the quality and the honesty of the repair; lift\, new build states that it has been repaired when residents keep sending proof it has not. The same with the Kimpton main door. There are also issues with the repairs jobs that are not being supervised by LBH who only take the contractor’s word for it. In terms of the lift\, Wael has challenged for two years that the alarm is not working (nobody at the other end) where we must call LFB\, is a breach of the schedule and affects the resident’s security. \nNote in chat: Mayor Philip Glanville: Totally agree with that assessment Wael on resident vs contractor voice and this must be fixed. \nWael on the point of the energy cost\, which is split in 3; 1 is a standing charge\, 2 is unit price and LBH price charging residents is in the average any other provider would charge. No issue there. The issue is the maintenance of the communal boiler which is a cost to residents without any visible benefits to us. He has been challenging the benefit for the resident and could not get to the bottom of it. And when the boiler breaks\, the maintenance team needs at least 20 complaints to look into it. What is the benefit of the communal boiler? PG said that policies around energy are normally dictated by the London plan and planning policy. Communal boiler was decided when the blocks were initially constructed as the most efficient way for residents\, the environment and the borough. Communal boilers are almost the default in planning policy. The scheme had to be bound to those policies. Wael asked about the benefit for residents. PG said it is more efficient\, it is easier to repair (he also said that the extent to which it can be repaired and the requisites for it\, that is where LBH can improve the service). Wael said that we pay for our individual boilers as well as for the communal one. PG said there is not another legal way to build it without a communal system. Wael accepted it is a legal matter\, but was surprised that after over a year raising complaints nobody has ever mentioned that to him. \nWael to follow up with service charge teams about whether this is the most efficient way. Now that the answer about why a communal boiler has been given. Wael highlighted that in order to get LBH answers we must fight for everything. \nNote in chat: Mayor Philip Glanville: I will provide the rationale in writing coming out of this meeting \nCM added that the delivery of the services should not take for that long\, and that this is a conversation to be taken internally to solve this. Issues must be tackled when they arise. A commitment and apology and an acknowledgement of it having to be improved were given. \nKM said that one of the challenges the residents face is that everything is received as a single issue. But if you think about all the teams involved in the answers\, etc how do we get to the strategic answers when everything is presented as a single issue. It is only when the Mayor is here with his understanding of the bigger picture can provide long term answers. The challenge is about how different individuals and different departments can work together and to provide a single answer to a single issue that requires inputs from different teams and a more cohesive but complex answer (i.e. the communal boiler). Someone in LBH has to do the thinking and not just bat it back to residents. \nSW thinks that LBH as a service must put it together and respond to it as if it was a single issue (how it is raised by residents). \nPG hopes that GS\, SW\, and can provide a sense of broader commitment from LBH in PG’s absence (he cannot be in every meeting). These individuals can provide high-level views on broader and strategic issues. LBH should be able to provide that strategic view in meetings or surgeries like this ETRA. \nDB stated that there is no question on LBH officials present in the meeting about their desire and willingness to resolve issues\, but there are cultural or traditional elements within the departments with which residents have to deal closely\, that do not allow an efficient resolution. It is frustrating for residents who pay their monthly fee\, and who are only asking for a functioning boiler\, lift or main door to experience LBH failing in resolving those in an efficient manner. And most of the time it is after chasing\, pushing and challenging. \nReminder that there is a Service Charges meeting next week\, on July the 20th at 6pm. AH has been organising the meeting\, and Phil McKee will chair it.\nWael\n  \n  \nMayor to provide rationale in writing \n \n\n\n6\nTRA\n\n\n\n\n \n●       TRA treasurer has chased Oliur seven times over the past four months for the grant money to cover our insurance. \n●       AH confirmed it has been resolved\, but it took 6 months for the money to be sent to the TRA. We could only absorb that delay because the TRA had the cash to do so\, but TRA had to chase for 6 months. It will hopefully not happen again. \n \nDavid\n\n\n\n7\nSource Partnership\n\n\n\n\n \nUpdate from John \n●       nothing to add except that they are administering the steering group next Thursday July 21st). They are looking into resolving some issues that have already been discussed in this ETRA (phases 3 and 4 of new developments). \nBianca Canberg\, who is a student doing research on the estate\, wanted to be introduced by JM\, but she had already left the meeting.\nJohn Morris\n\n\n\n8\nAny other business \n●       Resident raised the issue of people smoking cannabis in the estate. Issue should be flagged alongside the prohibition of doing BBQs on balconies. The recycling bins by the car park do not shut properly since construction. There is always rubbish outside where the rubbish chute is. It does not look clean around the area. These issues had been raised 18 months-2 years ago. He was promised that signs would be put out. Also the house next door has a huge bag of sand which has been sitting there for 2 years. Also people get there to do drugs and has requested to have gates to prevent people from entering the premises. \n●       he also requested to have better communication with AR (since the estate management has changed). He was disappointed that nobody had notified him about the change in management. \n●       AR provided contacts of the neighbour contact centre neighbourhood@hackney.gov.uk  02083563330 and can contact AR directly anthony.ramsay@hackney.gov.uk \n●       AS firstly apologised and communicated that LBH had been in constant contact with the TRA\, they have been visiting the estate once a week\, but she acknowledged that there have been no posters advertising the change\, which should be in the estate within a couple of weeks. \n●       Wael wanted to mention that the Service charge meeting that is taking place next week was promised by Dona Bryce and Judith Morrison over a year ago. He flagged to PG and GS that LBH should have serious considerations about their senior management. Wael expressed his lack of trust in LBH. \n●       PG asked if that meeting that he guaranteed after February never took place?  The notification about the meeting that was supposed to take place a few weeks ago was sent with short notice to residents and the meeting never took place. GS and PG only learnt about it now.  DB also flagged the need to let residents know with enough notice about these meetings because residents are already very disengaged with LBH; people are busy\, and people pay their fee so they do not feel obliged to have to get involved to improve that service\, and DB understand other residents’ standpoint. \n  \n●       Before the meeting ended\, it was announced that GS is retiring which was a huge surprise and huge disappointment to some of the residents that have been working closely with GS lately. He will leave in 2 months\, and a replacement will be put in place. \n●       the next ETRA date (October) was discussed. It is important to have senior staff\, and SW will be attending. SW offered himself to be cc’d and mediate if any issues arise in the future that are not being resolved. \n●       DB closed the meeting saying that there is a feeling amongst residents that the relationship has improved but it is not enough. There is a will from LBH\, but residents need that will not be materialised in facts.\nDavid\nLBH: Letters to be sent our re BBQs and smoking\n\n\n \n \n\n\n\n\n9\nDates of next meetings/activities \n–        Gardening gathering on 16th July at 10:30am \n–        service charges meeting on 20th July at 6pm (in Hackney Showroom) \n–        Resident steering group – 21st July at 7pm (in Hackney Showroom) \n–        Annual General meeting at next Community Meeting on 14th sept 7pm \n–        Next ETRA – 19th October\, SW will attend and PG has put in his diary in case he is still needed.\nDavid\n\n\n\n\n\n\nPrevious Information:\nIf you have something to add to the agenda please email it to KingsCrescentN4@gmail.com before 4th July 2022 as the agenda will be published 1 week in advance. \nKings Crescent ETRA Meeting Agenda \n13 July 2022  7:00-8:30pm \n‘Enhanced’ Tenants & Residents Association Meeting \nZoom link will be provided – please email KingsCrescentN4@gmail.com\n \n(A committee member will be present in the Hackney Showroom space with Zoom access for anyone not able to join online meetings) \n  \n\n\n\n\nAgenda Item\nSuggested \nTiming\nLead\n\n\n1 \nWelcome\, Introductions & Apologies \n5 mins\n\n\n\n\n●       Approval of minutes from last ETRA meeting (April 2022)\n\nDavid (TRA Chair)\n\n\n2\nFire Safety\n20 mins\n\n\n\n \n●       Update on what has been done from last ETRA \n○       Risk assessment / inspections \n○       When will PAS 9980 survey be done? \n○       Balcony decks – are these fire-proof?\n\nDavid\n\n\n3\nNext phase of the KCE regeneration\n10 mins\n\n\n\n \n●       views of Mayor on the next phase \n○       Any timeline about work starting? \n○       How confident do LBH feel about delivering a good service considering the failures managing old blocks +3 new blocks?\n\nDavid\n\n\n4\nEstate management – repairs \n15 min\n\n\n\n \n●       complaints from South blocks \n○       some complaints are still not being addressed \n○       Several reports of drains backing up – tried to contact Anthony but no success \n■       could there be a regular drain clearing each 6-12 months to prevent the issue building up? \n●       Any update from new computer systems including reporting a repairs service online? \n○       Any alternative for residents without internet/email? \n●       Anthony – updates \n○       Gates to communal areas – making them impossible to climb. \n○       bollards on the play street\n\nDavid\n\n\n5\nEstate Management – Escalating issues\n10 min\n\n\n\n \n●       In particular\, one resident who has escalated an issue regarding heating charges\, and it has taken one year with more than 30 chasers\n\nWael\n\n\n6\nEstate Management – Heating costs\n10 min\n\n\n\n \n●       Energy prices charged – (ref: 1986845) \n●       Issues regarding heating maintenance costs\, the choice of communal boiler is not beneficial to residents in terms of cost\, services being paid for no value in return\n\nWael\n\n\n7\nTRA\n5 min\n\n\n\n \n●       TRA treasurer has chased Oliur seven times over the past four months for the grant money to cover our insurance. \n \n\nDavid\n\n\n8\nSource Partnership\n10 mins\n\n\n\n \n●       Update from John\n\nJohn\n\n\n9\nAny other business \n2.5 mins\nDavid\n\n\n \n \n\n\n\n\n10\nDates of next meetings/activities \n \n2.5 mins\nDavid URL:https://kingscrescent.org/calendar/etra-meeting-july-2022/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:ETRA meeting ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2021/11/ETRA-Meeting-July-2022.png ORGANIZER;CN="KC TRA Committee":MAILTO:kingscrescentn4@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220709T130000 DTEND;TZID=Europe/London:20220709T140000 DTSTAMP:20260403T215504 CREATED:20220708T122151Z LAST-MODIFIED:20220708T122151Z UID:2370-1657371600-1657375200@kingscrescent.org SUMMARY:July Coffee Hour DESCRIPTION:Anyone is welcome to pop in for a cuppa from 1-2pm after the meditation session. \nEmley\, the Chair of the Residents Association will be there to answer any questions you may have about events and activities happening on Kings Crescent. URL:https://kingscrescent.org/calendar/july-coffee-hour/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:community event ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/06/Community-connection-coffee-hour-1-2pm.png ORGANIZER;CN="KC TRA Committee":MAILTO:kingscrescentn4@gmail.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20220709T113000 DTEND;TZID=Europe/London:20220709T140000 DTSTAMP:20260403T215504 CREATED:20220527T090128Z LAST-MODIFIED:20220630T112943Z UID:2305-1657366200-1657375200@kingscrescent.org SUMMARY:July Meditation DESCRIPTION:ENERGY-LIFT GUIDED MEDITATION\n\n& Community Connection\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nwith Aimee Sri Laxmi & Laura Vasu Devi \n\n\n\n\n\n\n\n\n\n\nIn-person every month!\nThe class from 11.30am to 1pm offers guided meditation practice\, insight and breathwork to support your mental\, physical and emotional wellbeing.\nRe-charge your energetic batteries and feel uplifted!\n\n1-2pm will be a time to relax with a cuppa and connect as a community.\nThere will be time to chat to the facilitators as well as being open for local residents to pop in to say hello.\n\n\nClick HERE to pay and confirm booking\n\nAimee & Laura also offer weekly meditation class via Zoom on Monday evenings (Aimee) and Thursday evenings (Laura). \nContact them for Zoom link or to request free place at in-person event: Aimeehamblyn@gmail.com hello@laurahamblyn.com \n\n\n\nBecome Your Own Best Friend \nA Workshop with Aimee Sri Laxmi\n\nLife is a beautiful and wonderful thing but\, from time to time\, it can also be full of challenges and the goals\, hopes and dreams we have for our lives don’t always go to plan. \nSometimes things seem to flow effortlessly and we get what we want and other times we are thwarted in our efforts. \nSo how do we meet ourselves in the ups and downs of life? \nAre we friendly towards ourselves in a loving\, accepting and encouraging way? \nOr \nDo we fall into self-depreciation and blame? \nMaybe we keep ourselves very\, very busy\, spending a lot of energy not going where we want despite our best efforts and not slowing down to notice what is going on inside? \nHow can we change these habits and move towards developing a practice of loving self-acceptance and self-compassion? \nIn our session ‘Become your Own Best Friend’ we will; \n\n\nMeet the inner voice that shows up to ‘motivate us’ \n\n\nCultivate an inner friendliness\, a gentle curiosity\, and a loving encouragement \n\n\nExplore the Buddhist practice of metta – unconditional loving-kindness \n\n\nUse body awareness practice to become aware of what is going on emotionally and help support you to ground and find a deeper sense of safety \n\n\nUse sound to shift the energy that is holding patterns of resistance to become more friendly to ourselves \n\n\nYou will be able to use what you discover to cultivate an ongoing practice of inner friendliness towards yourself.  You will receive a self-reflection workbook and recording to use at home. \nTo book your place\, please make your contribution through PayPal here: BOOK marked with BecomeYourFriend reference. \n(£30 / £20 Concession) \nI’m really looking forward to seeing you there! \nWith love\, Aimee \n  URL:https://kingscrescent.org/calendar/july-meditation/ LOCATION:Hackney Showroom Space\, 4 Murrain Road\, London\, N4 2BN\, United Kingdom CATEGORIES:Meditation class ATTACH;FMTTYPE=image/png:https://kingscrescent.org/wp-content/uploads/2022/02/Meditation-banner.png ORGANIZER;CN="Aimee Hamblyn":MAILTO:Aimeehamblyn@gmail.com END:VEVENT END:VCALENDAR