Miscarriage awareness charity event
2026-03-14 14:00 - 22:00 (Europe/London) | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
https://my-my-dreams.sumupstore.com/product/miscarriage-awareness-sponsored-walk-and-event

KC RSG 17 March 2026
2026-03-17 19:00 - 20:30 | Hackney Showroom, Murrain Road, London, N4 2GD
Notes of Kings Crescent Steering Group Meeting held on 17th March 2026

Present:
Cllr Clare Potter (CP) (Chair)
Residents:
RB, JWM, GG, ES, KM, EP, PD, EV, KH

In Attendance:
Ron Greenwood (RG)
Joe Stancer (JS)
Carol Squires (CS)
John Morris (JM) (minutes)
Lee Walsh (LW)
Christina Byrne (CB)

LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)
Mulalley
Mulalley

1.0
Introductions and apologies
Action

Apologies were received from Alfred Fiorentini, Paul Cushion, Menekse Saitoglu

2.0
Notes of previous meeting held 20th January 2026 and any Matters Arising not elsewhere on the agenda

2.1

Actions from last minutes:
· Discussions on play facilities ongoing between Mulalley, HHB, LBH
· Footpath has been redirected by Datchworth Court following discussions around DZ6S hoarding
· Feedback from last year’s exhibitions has been incorporated in the Statement of Community Involvement in planning application.
· Invitation for CB to attend this meeting made and she is here
· Source drop ins continuing starting at 4.30 now
· Construction vehicle mud-washing run off now being filtered and Mulalley have an agreement with Thames Water to drain straight into mains

EP raised the issue of lights on the hoardings that were discussed at the last meeting. Some are still very bright and shine into flat windows. LW -highway regulations mean that there needs to be white lights illuminating footpaths, red lights on roadways and a certain lux level maintained. RB – lights shine into her bedroom in Theobalds Ct. KH – Casbeard St seems dark. LW to investigate lighting on Casbeard St.

LW

3.0
Project update – Lee Walsh & Ron Greenwood

3.1

3.2

There is not much new to report from the last meeting. Ground investigations continue; many obstructions, e.g. under the DZ6S site and an old plant room from the towers under Casbeard St. and unregistered services uncovered. Mulalley are undertaking a mapping of the entire estate, which takes time. The water table is high as a result of the wet winter and ground conditions are poor across the whole estate. Concrete that has been unearthed is stockpiled to test if it is contaminated and if it isn’t to be re-purposed.

Questions/comments

i) KH raised the issue of mosquitos that have been a major problem, over summer months but also over the winter too. ES endorsed this, stating that agencies (unknown?) have been investigating the infestation. Bob Miller (Project Manager) is aware of this and is ensuring that, as far as possible, there is no ponding or static water. JWM mentioned the constant high level of standing water in front of the old boiler room. Again, Bob is aware of this and is striving to mitigate impact from this potential mosquito infestation.

ii) EV asked if more notice can be given when noisy works are planned. She recently tried to contact Joanna Kaye, RLO when some loud excavations started and did not receive a response. LW accepted that messaging could be better and Malcolm Stephenson, Senior Project Manager, is working with LBH to agree more effective communications plan. JS confirmed that letters are being sent out to the flats worst affected by the ongoing works. ES asked what hours Mulalley are contracted to work within. LW – 8.00 am to 6.00 pm Mon-Fri and 8.00 am to 1.00 pm on Saturdays. In response to ES’s observation that some works went on until 8.00 pm., LW noted that UKPN are not covered by Mulalley’s agreed hours, so this would have been their contractors.

iii) RG updated the meeting on progress with the planning application. This is due to be decided at a Planning Committee in late April. He asked the RSG if members would endorse a statement of support from the group, read out by CP.

KH asked if the record of community consultation included the change of brick colour on some new blocks. RG confirmed that it did.

ES suggested that the 4th bullet point in the list of aspirations: “A well managed and maintained neighbourhood where incidences of anti social behaviour are dealt with effectively,” should be more accurately classified within a management area of responsibility and therefore not a design aspiration. It was agreed to omit this bullet point.

EV stated she wouldn’t be comfortable signing this statement.

KM stated that this was the first time she has seen this document. CS – this is a slightly amended version of a statement that was agreed to and signed by CP and a number of other members for the original planning application. KH suggested this was actually less contentious than the original.

It was agreed that an amended version of the statement would be circulated for members to have another week to comment.

Source

4.0
Introduction to Christina Byrne, Social Value lead at Mulalley

4.1

CB introduced herself and gave an overview of Mulalley’s interpretation of ‘social value.’ This is focused on skills, work experience, employment opportunities and, sometimes directly and sometimes via local charities, is presented via schools and colleges. Mulalley already run a work experience programme across Hackney for 16-24 year olds. Mulalley also use their supply chain to employ local labour. They also partner with Hackney Food bank to provide donations, financial and in kind. RB has provided a list of ideas for projects with the TRA and young people, including trips off the estate while there is no play area/MUGA. Views from young people have been garnered from doorknocking across the estate.

CB – are there any other suggestions from members? It is important to provide as wide a range of choices as possible across age ranges and the local demographic. But it is also important that initiatives funded by Mulalley Social Value Team do not replicate what LBH management should be providing (e.g. maintenance of open spaces).

KM suggested that the success of the allotment/gardening group could be built on by helping generate interest in wider planting opportunities across the estate. CB gave volunteer days from within Mulalley staff as an example of how support in kind can be provided. Hackney Foodbank also has volunteering opportunities.

CP suggested the elders group is a good contact for a different segment of the Kings Crescent population. RB raised the feeling from the doorknocking exercises that many KC-resident elders do not want to attend the Friday lunches in Hackney Showroom. HS are still delivering some lunches on the estate. HS also organise other activities, e.g. over 60’s disco.

EP asked if Mulalley can generate a list of projects that have had success in the past to stimulate ideas that could work here. CP suggested this accompanies the list that LW showed the meeting of projects already funded.

LW noted the proposal for a celebration, possibly a barbecue to mark the milestone of the new planning approval. This could take the place of the next scheduled RSG date. KH asked if there could be a digger available for children who are excited by construction vehicles.

EV noted that there is an appetite for residents to meet each other more. Estate-wide social events might help promote this. CS added that the Source drop ins are available for residents who do not want to attend formal meetings.

KM acknowledged that language issues sometimes prevent greater levels of involvement. Turkish-speaking parents often bring their children to interpret but many are now getting involved in the allotment group (now there are 69 allotment beds in the phase 1 courtyards with many new people involved).

Much communication between residents at the moment is conducted via WhatsApp groups. KH – there are 127 members of the Leaseholders Action Group, with 100+ communicating on whats app. He added that there is a sense of demoralisation amongst residents in the north side ‘new’ blocks, particularly leaseholders who have experienced many issues with the management of the common areas, in particular the lifts. RB is in the process of setting up an estate-wide whats app group through the TRA.

Mulalley (CB?)

5.0
Source update

5.1
CS – drop ins still useful, held on the first Wednesday of each month, 4.30 to 6.30 in Hackney Showroom. The February drop in highlighted the appearance of the hoarding around the DZ6S site and the closure of the footpath. Credit is due to Mulalley for responding quickly to this. JS will attend the drop in on 1/4/26 to deal with queries, concerns about the proposed temporary parking rearrangements.

Source can also be a conduit for social value ideas that residents might communicate to us. We have raised the opportunities presented by the proposals for artwork or an enlivening of the Weston Court Green Lanes façade.

Further suggestions were raised for public displays: JWM – could we use the material that is available on the history of KC? Stories on hoardings? EV suggested that a better public mapping of the blocks would be welcomed.

6.0
AOB

6.1
ES sought clarification on the Weston Court Green Lanes elevation proposal. RG – the proposals at the moment are that there would be artwork that is co-designed between residents and a professional artist. CB has an artist contact who has produced work in Finsbury Park. KH noted the well known mural in Dalston and KM the artwork at Regents Park Estate that features ex residents. She suggested trying out ideas on the hoardings that currently envelop the site.

6.2
ES asked if lessons are being learnt from the experience of residents in the phase 1&2 blocks in terms of design, installation of services etc.? KH suggested that if LBH can confirm that the same issues will not affect the new blocks, the fact that these issues have been acknowledged and efforts made to ensure they do not repeat, might improve morale slightly amongst the current leaseholders. RG confirmed that LBH are of course very much aware of the issues with lifts etc. and will continue to learn lessons from phase 1&2 and strive to make sure these problems do not reoccur.

7.0
Date of next meeting

7.1
It was proposed that the June meeting would take the form of a wider community event. Current dates already occupied include 14/6 for a TRA family fun day and 11/7 for Hackney Showroom’s street party. Other suggestions included an early evening summer event, potentially on a Friday.

Kings Crescent Residents Steering Group

Meeting to be held on
Tuesday 17th March 2026 starting at 7.00pm
Hackney Showroom

AGENDA

1
Introductions and Apologies

Cllr Potter (Chair)

2
Minutes from the last meeting 20th January and matters arising

Cllr Potter (Chair)

3
Project update & RSG support for planning application
Lee Walsh, (Mulalley)

4
Introduction to Social Value Manager Christina Byrne
(Mulalley) and Discussion

Cllr Potter

5
ITLA Up-date
Carol & John
(Source Partnership)

7
AOB
Cllr Potter (Chair)

8
Date of next meeting
Cllr Potter (Chair)

ETRA & Community Meeting 16 April 2026
2026-04-16 19:30 - 21:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
MINUTES
16 April 2026 7.30 – 9pm
‘Enhanced’ Tenants & Residents Association & Community Update Meeting

Agenda Item
Lead
Actions

1
Welcome, Introductions & Apologies

Resident attendees: K MacEwen, P Cushion, I Marlow, J Walker-Murrain, R Bevis, S Wissler, K Bagci, S Hulcoop, E Pine, R Awesu, J Herrera, V Blaskova, A Montanari, J Mankelar, E Virk

Hackney staff: June Welcome (housing officer), Manoj Pawara (cleaning team)

Apologies: P Melville (resident)

Remi (TRA Chair)

Meeting attended by June Welcome our Housing Officer and possibly other Hackney staff – June invited various teams. In the end we had Manoj from the cleaning team.

· Approval of minutes from last meetings:
-18.09.2025 was last ETRA meeting – Approved by Isadora, Kathy,
– 22.01.2026 was last community meeting – Approved by Sarah, Jill
No objections

2
Estate Cleaning

· June updated on progress with standards of cleaning since last meeting
Bernard not available, sent Manoj.
Haven’t been able to do an estate walkabout yet but have been together to address specific issues. Tuesday next week plan to go through the old blocks starting in Bramfield to highlight issues and basic standards. June has managed cleaning in the past. Basic standards need addressing. Where landings are full of clutter cleaners are ignoring.
Q – PC – 2 weeks ago big bin stuck outside chute room (by bin man), blocking all bins, all filled up over Easter. Lots of fly tipping – armchairs etc. Part of rent now goes on rubbish collection
Cleaning team blames collection team and vice versa
Road sweeper just sits on cab not helping
KB – people sitting on stairs in Kelshall making a mess, door not secure so can be yanked open, sit on 3rd/5th floor. June to let enforcement know.
SH – residents don’t have a say in what is cleaned. Some things get cleaned every day but other things don’t get cleaned. Is there a way for residents to suggest what neds cleaning if something is not getting done.
Also group of youth hanging out in Chipping, write on walls, spitting, burned railings. Problem before but possibly not happening now. June identified one of the boys involved and spoke to his parent about the issue, hasn’t had complaints since then.
Wallington – ground floor swept every day but 3rd floor rarely gets cleaned, pine needles left for months after Christmas
Manoj – there is a new cleaning schedule – Bernard to share
Bramfield main entrance door keeps breaking and security cameras sprayed. Recycling bins getting full and people leaving cat litter and general fly tipping. EP – the issue on Queens Drive has been ongoing for months, Cllr Potter is aware.
If see fly tipping try to note the vehicle details and licence plate, take a video if possible (only if no danger) then can be sent to enforcement and people can be prosecuted. Similar issue outside bulk waste store new build.
Pigeon droppings not cleaned near Lemsford

June Welcome
Housing Officer ? cleaning team
Bernard and June to have estate walk about to address cleaning standards

June/Manoj to address rubbish issue

June to tell enforcement about youth in Kelshall

Bernard to share cleaning schedule and ask if residents can input into frequencies

3
Repairs

June update:
Apologies that no one from repairs is willing to attend today.

Repairs – email from Sean Roche – Repairs Customer Services/Call-Out Manager
I apologise for the previous Repairs Officer’s candid comments regarding our internal processes.
I can confirm that the Repairs Contact Centre currently lacks a formal diagnostic tool, which occasionally results in misdiagnostics and errors in scheduling or allocation. Hackney is aware of this issue and is exploring interim solutions, as a diagnostic tool will be included in the upcoming rollout of the new integrated Housing Management System.
Regarding how repair costs are covered, I understand these are typically handled through service charges rather than being job-specific. However, this would need to be confirmed by the Homeownership team.
I know it’s not a lot, but it includes some feedback from both areas. It is especially important, I think, to include information about the diagnostic tool within the rollout of the Integrated housing Management system. That will benefit all residents who request repairs and help ensure diagnostics are correct at the first point of contact.
Email reply to June from Josephine Burton – Home Ownership Services
-Service charge queries for Kings Crescent Estate are being addressed via the disputes process. However, if there are any new queries, that have not already been raised and answered, we can provide written responses to specific questions either in advance or after the meeting
-With regard to leaseholders’ service charges, under the terms of the lease agreement, an estimated service charge is payable each year in advance which is notified prior to the beginning of each financial year. Within six months of the end of each financial year (usually September) leaseholders are provided with a statement of actual service charge costs incurred which is then reconciled against the sum collected on the estimates for the corresponding year.
Leaseholders have a legal right to ask for an itemised breakdown of the actual service charge bill and this is where queries such as the one outlined below are raised:
‘Question I posed: Leaseholders have enquired whether they are charged for repeat repair visits when operatives arrive with the wrong parts or to examine an issue that has already been reviewed. ‘
There is no single answer and each case has to be individually assessed on the basis of whether it is reasonable to charge for a repeat visit. For example, it is possible that investigation was required to determine a correct part and that it had to be ordered and fitted on a repeat visit or that an issue reviewed by an operative had to be referred to a specialist due to unexpected/complex issue being discovered at the first visit. –
Leaseholders have a right to ask for a detailed breakdown of service charges
June advised it is best to keep paying service charge but email to say you are paying under protest, but need to adhere to contract
Repairs vs home services team no one takes responsibility for quality of services delivered and paid for
KPI about percentage of monitoring – will ask director if there
· Broken courtyard gates
Courtyard gate ‘fixed’ but not properly, fixed the lock but not the closing mechanism, have to push it closed. Gate is too heavy for the closer it has. Drug users are coming into the courtyard. Residents having to ask drug users to leave. Needs to be reported to community safety. Bin rooms also used by drug users, can tell people have been in there from the graffiti and bits left, fear of opening it as not sure what will find.
Bike storage room – people try to force the doors open at night. Kimpton bike store door is about to break.
Barley Court door was broken, homeless people sleeping on the stairs. Doors constantly broken. Fixed 1 month ago, broken again. Noted that this issue has been raised for the past 7 years!!

· Lighting Theobalds Court – nothing from repairs

· Flooded area under old boiler room
Took a lot of work to get it escalated and various teams involved but they have drained the flooded area now. Likely identified the source of water leak and will fix it
Environmental health assessed the mosquito type. Is empty now so hopefully won’t be an issue this summer. Ground water lever raised from the flood in 2019 so not sure if that is contributing but ongoing work on this.
Also fountains were not working last summer in Clissold ponds. Is working now.
Environmental health said that the mosquitoes in the park were different and the source was not there.
Environmental health were being notified when people were bitten, set traps to analyse mosquitoes, investing
Don’t have plant pots etc with water collection as breeding ground for mosquitoes

Window fallen out, chased repairs, June: need to make a formal complaint

· How can residents be kept updated on progress of repairs? – no response

· Who supervises to ensure repairs are carried out effectively given the repeated nature of raised issues? – no response

June Welcome
Housing Officer
Message from repairs team

June to request environmental health report regarding mosquito breed and source of issue

June to continue to monitor repairs issues

4
Lift Issues

· Updates since last meeting
· High costs of repairs ? value for money
Karsten checked with Cllr Clare Potter, not much to update unfortunately. She checked and no news on root cause analysis from Ron Greenwood. Spoke to a lift engineer by chance re Wallington court lift; he was going to make a few upgrades, including the door. The lift door does seem to operate more smoothly now and not broken down since.

Remote monitoring system was installed recently so that night help

Ongoing issues with call bells and lack of mobile signal so trapped, but Hackney keeps saying it is working, but issues keep happening.

Karsten Hartmann (resident) sent update

5
Other Issues Raised by Residents

Monthly inspections update – doesn’t have a set schedule. June has KPIs to meet, usually do them all in the first 2 weeks. If people want to join the inspection can get in touch with June and she can schedule their block. Top to bottom damaged paintwork, broken items, cleaning issues etc. New blocks quite easy. Should not be storing things in communal areas. In older blocks the biggest issue is clutter on landings that obstructs landings and fire escape route. Laundry hanging is not good. Email June via neighbourhood email if want to join a block inspection. Neighbourhood@hackney.gov.uk
Bike store update – lack of usable space. Some bikes broken or covered in dust and clearly not being used. Has put warning notices on these. Will letter drop every resident to give them a last chance to claim the bikes (to be sent out next week). Will be removed soon. Will be put in storage for 28 days then disposed of.

June Welcome
Housing Officer

Urine in Theobalds lift, cleaner thought it was a dog but it isn’t. June has written a letter, will be sent to block soon.

6
Community Update

· Funding update
Won resident participation grant for £10,000 to fund youth projects
Ongoing CDF funding for gardening, youth and events
TRA committee members

· Gardening update
9 new gardeners
Mulalley have put in 2 new raised beds
69 beds
Bought compost and now making own compost (compost team)
Lots of activity in the courtyards
Ongoing issue with tap not working (old email pump wasn’t working, was resolved, but not working again). Many residents are not able to carry buckets
Rain collectors don’t really work, Hackney teams don’t take responsibility

· Youth update
Homework club Tuesdays (Hackney Showroom)
Youth club back on, Wednesdays now 4.15-6pm (Hackney Showroom)

7
Any other business?

Remi (TRA Chair)

Residents complaining about the children playing in the small courtyard with the slide (behind Rushden etc). Playing during the day.
Could residents be reminded that children are allowed to play during the day up to 8pm?

June to write to residents reminding that children allowed to play

Mice – spotting signs of it in Sandon court, call the pest control
June requested block treatment

June to arrange block treatment with pest control

8
Dates of next meetings & close
· Street party 11 July 2026
· ETRA/Community meeting Tuesday 14 July 2026
· AGM/Social Thursday 22 October 2026

Remi (TRA Chair)

Agenda
16 April 2026 7.30 – 9pm
‘Enhanced’ Tenants & Residents Association & Community Meeting

Agenda Item
Suggested
Timing
Lead

1
Welcome, Introductions & Apologies
5 mins
Remi (TRA Chair)

Meeting will be attended by June Welcome our Housing Officer and possibly other Hackney staff
· Approval of minutes from last meetings
–18.09.2025 was last ETRA meeting
– 22.01.2026 was last community meeting

2
Estate Cleaning

· June to update on progress with standards of cleaning since last meeting
5 mins
June Welcome
Housing Officer ? cleaning team

3
Repairs

· Lighting Theobalds Court
· Flooded area under old boiler room
· Broken courtyard gates
· How can residents be kept updated on progress of repairs
· Who supervises to ensure repairs are carried out effectively given the repeated nature of raised issues
10 mins
June Welcome
Housing Officer
? someone from repairs team

4
Lift Issues

· Updates since last meeting
· High costs of repairs ? value for money

5 mins
Karsten Hartmann (resident) to send update

5
Other Issues Raised by Residents

Monthly inspections update
Bike store update

10 mins
June Welcome
Housing Officer

6
Community Update

· Funding update
· Gardening update
· Youth update
30 mins
TRA committee members

7
Any other business?

5 mins
Remi (TRA Chair)

8
Dates of next meetings & close

5 mins
Remi (TRA Chair)

All minutes of previous meetings can be found in the relevant event page and HERE

Family Fun Morning 14 June 2026
2026-06-14 10:00 - 12:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Free Event, All Welcome

Street Party 2026
2026-07-12 14:00 - 18:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Join us on the Play Street (Murrain Road) for a Street Party!
Hosted by Hackney Showroom and Kings Crescent Tenants & Residents Association
More details coming soon…

ETRA & Community Meeting 16 July 2026
2026-07-16 19:30 - 21:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Join the Residents Assosiation Committee and Hackney Housing officer to hear updates about estate issues and community activity updates.
Agenda will be posted here closer to the time and minutes will be here after the event
All minutes of previous meetings can be found in the relevant event page and HERE
