December Residents Meeting
2020-12-02 19:00 - 20:30 (Europe/London) | Online
This Tenants & Residents Association (TRA) meeting will be celebrating the community which already exists on Kings Crescent and looking for ways to develop this further.
It’s a chance for residents to discuss what events and activities we want to have here, meet your neighbours etc.
Let us know if you have any ideas!

Community Meeting Agenda
Wednesday 02 December 2020 7pm-8.30pm
This meeting will be held online via Zoom due to Covid-19 restrictions

Please email KingsCrescentN4@gmail.com to be sent the Zoom link to access the meeting

Agenda Item
Suggested
Timing
Lead

1
Welcome and Introductions
· Approve minutes from September meeting
5 mins
Emley

2
Residents Group (TRA) Committee Updates
15 mins

· General updates: Emley
· Gardening/allotments update: Tom

TRA Committee

3
Hackney Showroom Update
15 mins

Sam from Hackney Showroom will give an update regarding
· Events and activities happening in their space (Unit C)
· Progress on building work to transform the space

Hackney Showroom

4
Source Partnership Update
10 mins

· John update on Source activities recently and latest plans for phases 3&4

Source Partnership

5
Funding Available
5 mins

· Community Development Fund
· Contractors phase 3&4
· Covid-related funding

Emley &
Siovhan

6
Open Conversation
35 mins

Opportunity for residents to share ideas and suggestions for community building activities and events on Kings Crescent.

Residents

7
Any other business
Dates of next meetings & close
5 mins
Emley

Additional information:

Please note that this meeting is focused on community building. The next meeting for discussing estate related issues with Hackney is in January 2021 (date to be confirmed)
See https:/ for details of upcoming events and minutes of previous meetings
To get in touch with the committee: Email KingsCrescentN4@gmail.com call/text/WhatsApp 07925668497 Social Media: @KingsCrescentN4

Previous information:
Agenda will be published here a week before the meeting.
If you have any items to add to the agenda please email KingsCrescentN4@gmail.com before Monday 23rd November, thanks.
Minutes of the meeting will be posted here when they are available after the meeting.

Brownswood police update
2020-12-10 18:00 - 19:30 | Online
This is an opportunity to hear about progress in dealing with crime in the Brownswood Ward, plus to provide input to setting priorities for the coming month (e.g. ASBO, burglary, domestic violence, drugs, prostitution, sexual harassment, theft, etc … )
If you wish to attend meetings, but are not on the Met’s mailing list, please email them at
SNTGD-Brownswood@met.police.uk
See police report June to Dec here

December Steering Group Meeting
2020-12-14 19:00 - 20:30 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com
Minutes

In Attendance:
Cllr. Brian Bell (BB) (Chair)
Cllr Clare Potter (CP)
Ron Greenwood (RG)
William Owen (WO)
Carol Squires (CS)
John Morris

9 resident RSG members

LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)

1.0
Introductions and apologies
Action

1.1

Apologies were received from JWM and NC.

2.0
Notes of previous meeting held 9th November 2020 and any Matters Arising not elsewhere on the agenda

2.1

The minutes from the last meeting were agreed as accurate.

3.0
Phase 3 & 4

3.1

Programme update -RG

The three bidding contractors were shown round the estate on 8th Dec. Particular thanks to Menekse for allowing them into her flat. It’s likely that there will be another chance for them to visit the boiler room and the underground car park in the new year. All contractors were very positive and one said they had visited the estate 12 times. Therefore LBH are expecting very thorough submissions. LBH hope to arrange visits to tenderer’s schemes In late Jan/early Feb. WO will co-ordinate RSG involvement in the evaluation during February.

The tender period has been extended by 2 weeks in order to give the bidders time to put together a fully compliant bid; the LBH tender portal experienced problems with the amount of information uploaded onto it. Therefore, return date for tenders is now 8/2/21. RG confirmed that he will post the Social Value statement to the portal 15/12.

3.2

Materials workshop

Unfortunately the planned workshop to demonstrate some of the materials specified was not able to take place because of the latest lockdown in November. A newsletter from LBH will now go out in January giving details again of the phase 3 & 4 proposals. RG apologised for the delay.

3.3

Follow up questions

JG asked if there was a process for residents not on the RSG to see the tenders. RG explained that only the sub group of residents who volunteered to evaluate some of the qualitative elements would be able to see the relevant sections of the documents and they would be required to sign confidentiality agreements.
EP – a lot of people may not have seen the design images. Will all residents get the newsletter? RG – yes.
EP also asked if there will be any opportunity for changing materials or colours at this stage. RG explained that the only way changes to these items might now be made would be if the budget did not allow for a particular specification. ES added that the planning consultation would have been the time when residents could have influenced changes.

4.0
Leaseholder recharge proposals and FAQs

4.1

RG reported on the leaseholder surgeries that were held on 10th December. 7 appointments were made and very strong views were expressed, particularly from those who wished to sell now. RG stressed the LBH regeneration strategy of trying to achieve parity between existing and new build residents and the Council’s desire to specify high quality materials that have a higher capital cost now but which will have a lower long term maintenance cost. The surgeries confirmed the Council’s repayment options. In response to one leaseholder raising the option of the Council buying their flat back, RG made further enquiries with colleagues. LBH does have a programme of buy backs and a report will go to Cabinet in January to request approval of a budget for this for 2021/22. It ought to be possible to offer this option to some KC leaseholders, subject to valuations. A Council valuer could start to make appointments as early as Jan 2021. The Council will be writing to all leaseholders about this response to the surgeries. This approach would also benefit the Council by releasing properties that could be relet to secure tenants.

BB invited comments and questions but emphasised the need to stick to the overall policy impact and not to bring up personal concerns.

JG asked for clarification of the buy back option. RG replied that it is a borough-wide fund and will be subject to Cabinet approval in January.

JG recorded the general feeling of shock amongst leaseholders at the level of possible recharges and noted that a buy back policy might well help in particular non-resident owners. RG emphasised that it will be a specified pot of funding so will not be a limitless fund.

CS noted that there may well be many other leaseholders in addition to the 7 who came to the surgeries who would benefit from this and who also may have concerns, so it will be important to set a clear priority for applicants. RG acknowledged that prioritising will be a challenge and that LBH will need to establish the rules before formally offering the option. BB added that KC will be in competition with the rest of the borough for this funding.

NJ asked if a resident who is a tenant of an absentee owner would have to leave if the flat was bought back. RG – yes but they could apply for social rent housing, although the resulting vacant flat would be allocated to a family in priority need of accommodation.

EP asked if this was a short term solution. RG replied that it could be a longer term programme of buy backs, subject to funding availability.

ES asked if a new secure tenant would be able to buy the flat. RG to check but probably, yes, subject to standard criteria for length of residency etc. CP pointed out that discounts for RTB are not as generous as they used to be so there is less incentive to exercise RTB.

NJ noted the possible impact this will have on community cohesion as some people are forced to leave. CP noted that numbers involved will be quite small and it could be that non-residents are prioritised.

JG thought this would be positive for non-resident leaseholders faced with a potential £80k bill. BB’s view is that non-resident owners should pay in full and they should not be the priority for any very limited funding for buybacks.

CP made the point that values of properties will increase as a result of the refurbishment works.

JG asked that the whole issue of recharges is approached sensitively as it is an emotive subject for many.

EP noted that most owners are ‘ordinary’ people (not rich landlords) and that the bill and the arrangements were sprung on them. RG reminded the meeting of the sliding scale of charging and that there are two further stages of consultation next year as part of the S20 process.

EP queried whether this was in fact a consultation. RG replied that LBH had made this overall estimate of possible recharge levels in response to requests from the first stage of the S20 process, rather than waiting for stages 2 and 3 when estimates are usually produced for the first time.

EP asked what the ongoing consultation can achieve. For instance, can some of the design proposals be amended to save some money? RG repeated that the regen. will benefit the estate and its residents and add value to properties. There will be a positive impact on the external appearance and the public realm will improve. EP – some dispute this.

RG challenged this assumption and asked if EP thought that values would decrease. EP thought that it was difficult to argue that values would increase by £80k. She re-emphasised the request that conversations around the size of the bill should be dealt with sensitively. RG reminded the meeting of the repayment options and that the LBH Leasehold Team can consider genuine financial hardship on individual cases.

KH asked what the £80k represents as a proportion of the property value and would the recharge be adjusted if property values decreased (so the recharge becomes a higher % of the total value). RG explained that the charges are calculated as an apportionment of the costs applicable for leaseholders to pay over the whole scheme; it’s not linked to existing property values. RG added the point that as values are likely to increase, the proportion represented by the recharge figure will decrease.

CS made the point that there needs to be ongoing discussions. For many leaseholders who regard their flat as their permanent home for life, this is an excellent deal. RG added that the current arrangements are unique to Kings Crescent, not offered to any other LBH estate.

5.0
Unit C update

5.1

WO reported that tenders should be received on Friday with evaluation scheduled for January.

BB asked about a target date for completion.

RG suggested that an optimistic date would be end of March, probably April. The main delay will be Building Control approving the ventilation arrangements.

6.0
Phase 1 & 2 remaining items

6.1

EP asked how the review of documents with Higgins was going. RG reported that discussions had been very challenging. This is now not Higgins’ top priority to deal with. LBH hope to get more information from further post-occupancy evaluation surveys. More detail will hopefully be available at the next RSG.

AA sought confirmation that residents will have the opportunity to give feedback. RG confirmed that surveys will be co-ordinated in the new year and the survey form will be brought to the next RSG.

RG noted that the issues are now only around the latent defects that affect all the northside blocks.

KH asked if some of the defects are covered by the 10 year NHBC guarantee and if LBH are aware of issues that fall in this category. Could LBH check if the NHBC guarantee is appropriate?

ES raised the issue of entrance doors that have had new fittings that are inappropriate for the design consistency of the rest of the building. E.g. a new handle has been fitted on one block that is out of keeping with the look of the other doors. More substandard additions seem to be appearing as time goes on. RG could only comment that these were approved by the LBH design team.

EP is meeting Bronwen before the January TRA meeting to go over outstanding defects. She is frustrated because nothing seems to get resolved. Is it possible to sign off the things that have been sorted out so that the outstanding items can be properly dealt with?

7.0
TRA update

7.1

EP reported that there was a productive meeting 2 weeks ago to discuss community and social initiatives. The TRA has £3k unspent from the LBH Community Development Fund. Some ideas that emerged from the meeting were: support for a local resident film maker who is making a film about BLM – she requested some money to pay extras (who could be local people), Zoom art sessions, a gardening event and art ‘safari’ around the estate. There is also still a budget for the summer party that had to be postponed.

8.0
Update from ITLA

8.1

CS gave an update: we have been supporting many leaseholders, some with in depth advice and information. We attended the surgeries and are continuing ongoing discussions with some. Leasehold Services were helpful; it’s worth continuing to engage positively with leaseholders.

We participated in the onsite visits with the tendering contractors.

9.0
Any urgent business

9.1

None

10.0
Date of next meetings

10.1

8th February 2021 at 7.00 via Google Meet

The agenda will be posted here when available and the minutes will be posted here after the meeting

ETRA meeting January 2021
2021-01-12 19:00 - 20:30 | Online
This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning, repairs, antisocial behaviour.
ETRA meetings happen on a quarterly basis in January, April, July & October
On Zoom only due to Covid-19 restrictions
The zoom link for this meeting will be emailed to all who request it (email kingscrescentn4@gmail.com)

Minutes
Chair – Emley Pine (resident and chair of Kings Crescent TRA committee)

In attendance:
John Morris
Consultant at Source Partnership/ Independent Resident Advisor

Deborah Noel
ASB Manager for the North of Hackney (Hackney)

William Owen
Project Officer Regeneration (Hackney)

Cllr Clare Potter
Councillor Brownswood Ward

Annette Reid (AR)
Housing Officer for Kings Crescent Estate (Hackney)

Bianca Rembrandt
Community Safety and Principal Enforcement Officer (Hackney)

Bronwen Thomas (BT)
Project Officer Regeneration (Hackney)

13 residents
(including 5 TRA committee members)

Agenda Item
Action

Owner

1
Welcome and Introductions

Alice proposes to accept the minutes from the last ETRA meeting (Oct 2020) as they have been shared, Bronwen seconds.
There are no objections.

2
Update on Older Blocks & Wider Estate

Update on action points from last meeting:
Bollards have been fixed in the play street.
The cleaning team has posted a list of what they do weekly in the notice boards in each of the blocks.

Noise in the courtyard: AR engaged with the resident participation team and it was agreed that this was a Covid-19 issue and so she will only monitor but no actions will be taken. She asks that people continue to report if the noise becomes an issue. A resident highlights that this is a recurring issues which comes every summer. AR reiterates that people should report if the noise becomes an issue.

Bins: AR has posted a notice in each block kindly asking residents to dispose of their waste in the right fashion.

Install signs to deter motorcyclist to use the play street

BT

Play Street – 3 no entry signs promised but never delivered: BT explains that it was decided that there were enough negative signs on the estate and that because there were less reports of vehicles using the play street then no further actions would be taken. A resident confirms there are still numerous motorcycles using the play street. BT agrees to look into this further.

Impact of cyberattack: A request was made by AH for Hackney to provide an update on what data has been compromised as a result of the cyberattack? AR invite residents who have any questions about the cyberattack to visit: https://hackney.gov.uk/service-status

3
Leaseholder concerns

Service charges (NB: this covered all parts of the estate) – Starting from 2020, some residents from the TRA are given early sight of the Service Charges amounts with some additional breakdown to give initial feedback ahead of being shared more widely with all residents. AH (one of these TRA volunteers) explains that when the service charges are first released (to those who are asked to comment before they are issued to all residents) there is a good engagement from Hackney but after questions are raised, Hackney never really gets back to them. AR asked AH to send the name of the contact person to confirm that the questions are going to the right person.

Cap removed for some leaseholders in the Southside blocks due to be refurbished in next phase: EP (resident) explains that Hackney has removed the £10k cap for some leaseholders and introduced a clawback mechanism. The cap had been promised to leaseholders on the cost of the refurbishment on the southern block. A group of leaseholders has been formed. If anyone wants to join, they can email the TRA at KingsCrescentN4@gmail.com to be put in touch with the group.
No one from Hackney is present to respond to these concerns.

AR to provide contact name to AH for service charges concerns

AR

4
Heating costs in Newer Blocks

AR and BT have started the conversation with the different teams within Hackney who deal with this. The Energy Team should eventually contact residents.
It is agreed that the TRA should see this letter (this is the action mentioned in several previous meetings which attempts to explain the overall cost structure of the Insite Heating & explain how Hackney has delivered “value for money” for residents) before it is issued to make sure that it answers residents’ concerns.

Share the letter from the Energy Team with the TRA before it is issued to the rest of the residents
Energy Team
BT
AR

5
Update on Issues in Newer Blocks

Update on list of all defects recently handed over from Higgins to Hackney – The list has been handed over and BT is going through it. It is a big document.
Post-occupancy survey of residents – The primary aim of this survey is to inform the next development phases but as Hackney is now aware of the list of pending defects from Higgins it may also be used to identify what ongoing defect issues there are within the new builds.
Update with ongoing issues:
BT apologies about the fact that it is taking time to resolve some of these issues and explains that this is because it is not always clear who should fix them between Higgins who should deal with defect issues and Hackney who deals with the “normal” day-to-day problems.
Broken doors – Handles should be replaced by Hackney (not Higgins) in the coming months.

Fire access key misuse & related parcel theft & ASB – A box with a more secure lock should be installed over these fire access key. The fire brigade has confirmed this is in line with the fire safety requirements. A resident highlights that this was supposed to be solved by August 2019. BT agrees to try to have a definitive date for the work by the end of next week. BR highlights that a members inquiry could be raised. Clare Potters agrees to raise the inquiry.
It was noted that the length of time for this to be solved is unacceptable and that the easy access into buildings is a source of worry for residents. There have also been incidences of physical harm when residents have challenged people in a block who don’t belong. A resident highlighted that for issues which put people’s safety at risk, a quicker response from Hackney would be expected.
Slippery courtyard – Cleaning and sealing has been “done” by Higgins but it appears that some areas have not been done properly. BT is looking into this.
Possible CCTV for bike stores – The CCTV team is currently working on this but no timeframe is available. The CCTV should cover the internal bike stores and the external ones.
Lifts continuing to break – Issues in Sandon, Kimpton and Radwell – BT is commissioning surveys to confirm if the lifts were installed properly or not. If they were not, Higgins will be responsible to find a long-term solution.
Mismatched paint used in communal areas – This may have to be done in the next cycle of maintenance. These cycles are 7-10 year long.

BT

CP
Find what date those safety boxes will be installed
Raise a member’s inquiry

6
Community Safety

BR has been looking at CCTV after a few incidents. She highlights that some residents are not careful in regard to shutting the door behind them. She has also noticed there are a lot of people (non-residents) who appears to be looking into the buildings. She repeats that putting frosting on windows to reduce temptation is an option she is looking into.

DN explains that residents should always contact the ASB team as a first point of contact (as well as the police if it is a crime) when witnessing ASB. Once this is done, a case officer will be assigned to the case and will keep the resident informed on what is happening with that case.
A resident says she contacted the ASB team prior to Christmas but no one has come back to them. DN will get back to the resident.

To report ASB: asb.housing@hackney.gov.uk or hotline: 020 8356 3310
AR stresses that any level of ASB should be reported low or high.
DN invites people to email her directly if they have comments about the ASB service (but not to report ASB): deborah.noel@hackney.gov.uk

Responding to resident who emailed ASB

DN

7
Update from Source Partnership

John invites anyone who has issues with Hackney to contact Source Partnership (SP), including the leaseholders from the southern blocks.
Tender invitation has gone out in February for the estate’s next phase of work. Residents in the Steering Group will get an opportunity to comment on the tender submitted but most of the score will be based on price.
SP has been supporting Hackney Showroom on a project to support people isolated due to the pandemic.
Source Partnership is available by email and on the phone.
john@sourcepartnership.com or carol@sourcepartnership.com
020 8299 2550 https://www.sourcepartnership.com/

8
Any other business?
A resident asks why the lifts always go back to the ground floor.
The same resident asks what is the colour for the white in his flat.

A resident asks if there could be another service charge workshop. The TRA confirms they will discuss this to see how it is best to organise this type of workshop.
Find the colour for the white in the flat and send to resident
BT

9
Dates of next meetings & close
Community focused residents meeting March 2021
Next ETRA April 2021 (dates TBC)

Emley (TRA)

Agenda

Agenda Item
Suggested
Timing

Lead

1
Welcome and Introductions
5 mins
Emley (TRA)

· Approval of minutes from last ETRA meeting (Oct 2020)
· Note actions taken since last meeting

2
Update on Older Blocks & Wider Estate

· Update on action points from last meeting
· Play Street – 3 no entry signs promised but never delivered
· Impact of cyberattack

when all services will be back up & running
when residents will get a further update on what data has been compromised
what actions are being taken to prevent this from reoccurring.

15 mins
Annette Reid Housing Officer
Andrea Scott (Hackney)
Or any Hackney staff able to answer

3
Leaseholder concerns

· Service charges – value for money?
· Cap removed for some leaseholders in the Southside blocks due to be refurbished in next phase
(How best to deal with these concerns?)

10 mins
Emley/
Hackney

4
Heating costs in Newer Blocks

· Competitive? Why maintenance being charged twice? Can we enrol the estate in a Heat Trust?

10 mins
Energy team

5
Update on Issues in Newer Blocks

· Update on list of all defects recently handed over from Higgins to Hackney
· Post-occupancy survey of residents
· Update with ongoing issues:
o Broken doors
o Fire access key misuse
o Related parcel theft & ASB
o Slippery courtyard
o Possible CCTV for bike stores
o Lifts continuing to break – Issues in Sandon, Kimpton and Radwell
o Mismatched paint used in communal areas
25 mins
Bronwen Thomas Project Officer Regeneration (Hackney)
And New Build Team

6
Community Safety

· Address current estate safety concerns
10 mins
Deborah Noel (ASB team) or
Bianca Rembrandt

7
Update from Source Partnership

· Update from John/Carol
5 mins
Source Partnership

8
Any other business?

5mins
Emley (TRA)

9
Dates of next meetings & close
Community focused residents meeting March 2021
Next ETRA April 2021 (dates TBC)
5 mins
Emley (TRA)

**Please note that this meeting will only deal with estate related issues**
We will have another resident focused meeting in March 2021 to discuss building community on Kings Crescent, ideas for events and activities etc. Feel free to email kingscrescentn4@gmail.com with any ideas or suggestions for community building or to find out more about how to get involved!

February Steering Group Meeting
2021-02-08 19:00 - 20:00 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com
Meeting held on
Monday 8th February starting at 7.00pm
(via Google)
MINUTES

In Attendance:

Ron Greenwood (RG)
William Owen (WO)
Carol Squires (CS)
John Morris
Cllr Clare Potter
Cllr Brian Bell
11 residents
LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)
LB Hackney (Cllr)
LB Hackney (Cllr)

1.0
Introductions and apologies
Action

1.1

The meeting was chaired by Cllr Potter.

Apologies were received from Hana Chambers, Peter Sim and Alfred Fiorentini.

2.0
Notes of previous meeting held 14th December 2020 and any Matters Arising not elsewhere on the agenda

2.1

The minutes from the last meeting were agreed as accurate. All matters arising to be discussed on agenda.

3.0
Phase 3 & 4

3.1

Programme update – RG

Three tenders were submitted by the deadline: midday today (8th Feb). The next month will be spent evaluating the tenders with a scheduled tender report to be written by 8th March. The quantitative part (pricing) is being assessed by QS and Potter Raper, the LBH Employers Agent. The qualitative parts break down into: programming proposals, resourcing, risk mitigation, site logistics, design integrity, community engagement and local employment and training opportunities.

WO has set up a meeting on 16th Feb for the resident reps who will evaluate some of these items.

LBH would still like to arrange visits to tenderers’ sites but ongoing restrictions mean this will have to wait until March/April.

There will be an internal moderation meeting on 25th Feb. to review the final qualitative scores.

A negotiation period of 9 weeks is in place if bids are non compliant in any way or come in over budget. This period will take until approx. mid June if needed. There will then be a report to Cabinet written while the leaseholder S20 process runs its course. A Cabinet approval will be subject to the S20 consultation process.

NC asked if this meant that the whole process is still on track to meet expected deadlines. RG replied that the 9 week negotiation period should allow for delays to be minimised.

CP asked if everything was likely to be agreed by the end of summer. RG – hopefully and, if so a start on site date of December 2021 should be achievable.

3.2

Resident Evaluation Panel

WO reported that an e mail has gone out to all on the evaluation panel with a Confidentiality Agreement. WO urged all to fill their names in on the electronic versions asap and return to him as he cannot share the tender docs. until this has been done. JM confirmed the Panel as Emley, Peter D, Peter A, Jill, Karsten and Jo.

3.3

Respite Centre

WO led on this item. It is generally agreed that the Respite Centre for phase 1&2 was inadequate. More people are now working from home but does LBH ask contractors to provide sleeping facilities? LBH have no fixed ideas on what the Respite Centre should consist of but contractors will want to provide one in order to qualify for the Considerate Constructors Scheme Award. So, questions WO was interested in getting answers to include:
· what should a Respite Centre provide?
· what are the different needs on phase 3&4 c/w 1&2?
· where should a centre be located?
· how can users make the most of it?
· how will it be managed? How will a booking system work?

JWM made the point that in phase 1&2, the centre was on site and therefore, it provided little respite and there was little uptake. So location this time should be a prime consideration. It needs to be near but off the estate.
AA stated that in the summer with windows open it is noisy in normal times.
CP suggested that the Green Lanes/Queens Drive corner where DZ6S will be built would be a possible site. JWM thought this was still close to Weston Court, where the noisiest works are likely.
EP didn’t realise there was a Respite Centre available in phase 1&2 so good publicity for the one on phase 3&4 will be crucial. It should be something that can be used at short notice. Could local cafes or soft play areas be subsidised by the contractor to provide space for those seeking respite? It would be good if individuals who wish to do some work away from home could sit in a café without having to buy lots of expensive coffee!
JWM proposed the idea of the reservoir centre as a location where people could use rooms to work in or have meetings. Could a shuttle bus be provided to transport people there and back? PA said he would be prepared to walk up to the reservoirs if necessary. He also observed that the centre in phase 1&2 was not very big. It would also need a good internet connection.
CP suggested a survey to assess the numbers of night workers in order to inform the decision on providing sleeping facilities. RG thought the contractor’s Resident Liaison Officer would be tasked with getting this sort of information.
JG emphasised the number of people working from home, so in her view, this would likely be the main focus. WO asked if people were likely to be happy to work immediately alongside others, or require separate rooms. JG said she’d rather work in the company of others than try to work in a very noisy environment.
KH asked when the noisy work is likely to start. RG replied that this depends on the contractor’s programming but that good advanced notice will be required.
ES asked if contractors will be allowed to work at weekends. RG – it will be for Building Control to decide but the expectation is that work will only be carried out Mon – Fri. CP recalled that Higgins did work some Saturdays in phase 1&2 to catch up on the programme. JWM confirmed that some Saturday work did take place inside buildings during the 2nd fix period.

4.0
Unit C update

4.1

WO reported that the 3 tenders received for the refit were all over budget but a productive meeting with Hackney Showroom and the TRA had resulted in a revised and cheaper brief. The 3 new tenders are expected back tomorrow (9th Feb). If work can start in late March, there should be completion in June. Part of the extra time delay will depend on contractor availability.

5.0
Phase 1 & 2 remaining items

5.1

RG gave an update:
Paving: LBH need to establish whether Higgins have now finished the works that comprise their commitments.
CCTV to bike stores: a quote for installation is with the CCTV team which is likely to be accepted. The installation will take approx. 3 or 4 weeks and they are waiting for an indication of when this can start.
Lifts: a quote is being reviewed for an independent consultant to inspect and do a report on the two worst affected blocks – Kimpton and Sandon.

Main front doors: a sub contractor will remove the superfluous handle
Latent defects records: a meeting with Higgins has been arranged to make sure that all defects reported directly to Higgins are known to LBH and have been dealt with.

Follow up questions:
NJ asked if there is going to need to be ongoing fixes to the paving that could have an impact on future service charges. RG – the meeting with Higgins will hopefully resolve if any outstanding issues are latent defects or now repairs
ES asked if this includes future treatments to the paving and also who is paying for the lift consultant. Could they include Radwell in their investigation?
KH asked that Wallington lift also be included. He also reported that there are still other defects outstanding.
RG added that it will becoming increasingly difficult to claim future repairs to paving are defects; the new sealant shouldn’t fail again.
AA reported that there are several issue with her flat and block; damp causing mould and door locks broken. RG and CP suggested taking these issues off line. AA to contact CP for follow up.

RG to ask Bronwen and Employers Agent to include these two blocks in the lift analysis

5.2

Post Occupancy Evaluation (POE)

WO emphasised that the POE survey is not primarily intended to resolve defects but rather as a lessons learnt exercise to inform future regen. However, LBH do still want to gather information on what is still outstanding. WO asked for any views on the survey form.
CP thought it looked well laid out and stated that it is important that as many people as possible are encouraged to complete it.
WO – it can be filled in on line as a test by anyone wanting to check how it works and then the form will be deleted.

6.0
TRA update

6.1

EP reported that the TRA and Hackney Showroom are discussing how to spend a budget of £3k that needs to used by end March. Proposals they are looking at include: a Zoom art project, a Zoom quiz evening (with drag host) and assistance with a BLM film project. There are also Spring gardening events planned. The next meeting date is TBA.

7.0
Update from ITLA

7.1

CS gave an update:
· we have continued to support leaseholders throughout the S20 process,
· liaised with Annette Reid on vulnerable residents, noting that there have been several bereavements over the last few months,
· we circulated a flier inviting residents to get in touch if needed
· we await news on 15th Feb about whether some relaxation of restrictions may make it possible to resume some appointments in the community centre

8.0
Section 20 issues

8.1

RG reported that there had been 3 more one to one meetings with leaseholders, to follow the 7 meetings held on 10/12/20. The next steps are: 2nd stage S20 ‘Notice of Proposal’ with details of the successful contractor with individual, per flat costings and a 30 day consultation period; a 3rd stage ‘Notice of intention to carry out qualifying works’ with more specific details of works proposed and costs, again with a 30 day consultation period. Leaseholders have been made aware of repayment options. The upcoming newsletter will remind residents what is being proposed in the refurbishment programme.
EP expressed concern that the strength of feeling about the costs has been judged by LBH in the light of the numbers attending the surgeries (10). In fact the leaseholders whatsapp group has 34 members. RG stressed that the consultation is not over.
EP was also concerned that non residents are disadvantaged as the backdated cut off date of 28th May gave them no opportunity to return as residents or to change plans. She pointed out that there are no non resident owners on the RSG to articulate their concerns. Many do not receive mail from their tenants. RG noted that non resident leaseholders are obliged to inform LBH Leasehold Services of forwarding addresses.
RG reminded the meeting that the default position is that all leaseholders are charged the full recharge amount; the current arrangements are a variation to this. LBH dispute that a 10k cap was promised to all leaseholders.
EP asked when the stage 2 Notice will be issued. RG – when LBH are in a position to accept a tender and while the internal approval process is progressing. If September 2021 is the aim for Cabinet approval, then this will be the time when the Stage 2 Notice will be issued.
JG asked if there is anything the Leaseholder group can do now or do they have to wait until the Stage 2 Notice consultation? RG – comments should be lodged at the time of the Stage 2 Notice. LBH can’t do anything with the representations being made now.
JG asked if there was an update on the buyback option. RG – those interested should contact him and he will approach Simon Theobald (LBH Director of Finance) who will arrange for a valuation visit.

9.0
Any urgent business

9.1

EP raised mould issues in the southside blocks. Will the major repairs deal with these? RG – the 5 or 6 worst affected properties will have passive ventilation measures installed and the roof insulation, new windows and cladding of the undercrofts should improve thermal efficiency. CP has been closely involved in these issues through casework and is keen to see how these measures will improve the situation.

9.2

ES raised the £750 fee that sellers have to pay to have fire insurance cover confirmed. RG – this is out of LBH hands as the insurance industry has reacted to new legislation in an extreme way.

10.0
Date of next meeting

10.1

Week commencing 22nd March (probably 22nd as this is the Monday) To be confirmed next week.

AGENDA

Agenda item
Lead

1
Introductions and Apologies

Cllr Bell (Chair)

2
Notes of previous meeting held 14th December 2020 and any matters arising not elsewhere on the agenda

Cllr Bell (Chair)

3
Phase 3 & 4

(a) Update on progress and next steps
(b) Respite centre (feedback exercise)

Ron (LBH)

4
Unit C update

Will (LBH)

5
Phase 1 & 2

(a) Update on progress and next steps
(b) Post occupancy survey (feedback exercise)

Ron (LBH)
Will (LBH)

6

TRA update

Emley (TRA Chair)

7
ITLA update

Source

8
Section 20 update
Ron (LBH)

9
Any urgent business

Cllr Bell (Chair)

10
Date of next meeting

Cllr Bell (Chair)

Quiz Night!
2021-03-19 20:00 - 21:00 | Online
Join your neighbours on Kings Crescent for an online quiz and comedy evening
Hosted by the award- winning-drag-superstar and Queen of Canvey Island Diane Chorley.
There’s lots of prizes to be won and you really don’t need to be brilliant at quizzing to take part. Just bring yourself (or any other adults in your household) plus a pen and paper!
Friday 19 March, 8:00pm-9:00pm
Age Guidance 14+
FREE

Presented by Hackney Showroom and Kings Crescent TRA
Book your free ticket here: https://www.hackneyshowroom.com/quiz-night/

POSTPONED March Steering Group Meeting
2021-03-22 19:00 - 20:00 | Online
POSTPONED to 31 March 2021
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com
Meeting to be held on
Monday 22nd March starting at 7.00pm
(via Google)

March Residents Meeting
2021-03-23 19:00 - 20:30 | Online
This Tenants & Residents Association (TRA) meeting will be celebrating the community which already exists on Kings Crescent and looking for ways to develop this further.
It’s a chance for residents to discuss what events and activities we want to have here, meet your neighbours etc.
Minutes:

In attendance – 9 residents plus:
Molly Sharpe

Hackney Showroom

Chama Kapumpa
Hackney Showroom

John Morris
Source Partnership

Siovhan Crombie
Hackney Council (Resident Participation)

Cllr Clare Potter
Brownswood Ward Councillor

Agenda Item

Action
Owner

1
Welcome and Introductions
Minutes from the last meeting on 2/12/20 were approved (proposed by Emma and seconded by Sarah)

2
Residents Group (TRA) Committee Updates

General updates from Emley:
· New noticeboards are now in place at end of Bramfield Ct and by the Therfield Ct courtyard. The TRA also has use of existing LBH noticeboards on Theobalds Ct and Datchworth Ct. These will be available in addition to the Hackney Showroom window. Many thanks to Annette Reid for assisting with this.
· The Homework Club was paused by the latest lockdown. Funds are still in the bank to pay for its resumption as soon as we can.
· Emley has continued to attend Hackney CVS meetings to network with other voluntary groups, including Woodberry Down Wetlands.
· Work on attracting further funding is ongoing.
· Young Hackney are planning to run free sports activities on Kings Crescent during the Easter school holiday

3
Hackney Resident Participation Team update

Siovhan reported that the restructure has finally been completed. She will be taking redundancy and leaves at the end of May. The new team should be in place by June with the staff complement including a Youth Co-ordinator and someone whose job it will be to oversee governance issues, e.g. concerning TRA constitutions, safeguarding etc.

Emley asked if a budget for 2021/2 has been confirmed for TRA funding. Siovhan indicated that there should be £3,000 available as for this year.

Emma wished to record thanks from everyone for Siovhan’s support since she has been the Resident Engagement contact.

4
Source Partnership Update

John Morris reported that there has been little opportunity to engage directly with residents since the start of the current lockdown.

· The main contract for phase 3&4 of the regeneration works is at the stage of negotiation with tenderers, following the submission of 3 bids. After internal approvals, cabinet approval and a period of mobilisation, works should finally start on site in January 2022.
· Source, with LBH facilitated an evaluation panel of 6 steering group residents who reviewed some of the qualitative elements of the tenders – these were approaches to respite facilities during construction works, community engagement and communications with local residents and how complaints would be dealt with. The panel met on 16/2 and fed back views to LBH.
· We remain available to support the TRA and Hackney Showroom with the Unit C refit proposals.

5
Hackney Showroom Update

Molly Sharpe and Chama Kapumpa introduced themselves. Molly is Producer/General Manager, Chama is Communications & Engagement Manager. While they have mainly been working from home, projects that have developed over the last few weeks are:
· online quiz on Friday 19th March attracted 22 registrations and 18 attendees and was hugely successful
· the Megazine – an activity book for 5-11 yr olds. It is free and was designed by local artists. The print run was 500, 130 copies have been ordered by individuals and a further 160 have been earmarked for a local primary school. Copies can be ordered from the HS website.
These initiatives were part funded from LBH Community grant.

HS hope to start or restart the following activities over the coming months:
· Futureheads in May. Some funding from this has been redirected to the establishment of a library to feature a range of multicultural books and resources. Chama is looking for volunteers to help run the library. He can be contacted at chama@hackneyshowroom.com.
· Booking is open for Summer Futureheads in June
· Young Actors training which has been held online but which HS hope to switch to face to face work soon.
· Disco Loco – hope to restart in May
· The Kings Feast – a street celebration with food for the Kings Crescent community
Molly asked about the possibility of being able to use the Vince Murrain Community Centre while the refit works to ‘Unit C’ is still awaited. Clare advised that it is unlikely to open in the near future as LBH are very cautious.
John to send Molly email address of Community Halls Team contact to enquire.
Source also to direct the Megazine to any families with KS1 kids they know.
· Update on fit out of the HS space (Unit C): the appointment of the successful contractor is being finalised. Some costs have been reduced. BEH, the building firm have given an estimated timescale of 6 weeks to complete the work, which could be a bit unrealistic. A revised programme will be discussed at a pre contract meeting. Still waiting for a likely start on site date.

John (Source)

Source

6
Funding available

The TRA has secured funding from 2020/21 as follows:
· £750 for Andrew’s art project. This was piloted online as a project around how elders’ stories can be re-interpreted by younger residents. They propose to revisit the younger participants to upscale their work over the summer.
· £550 for the quiz night
· £600 for gardening projects. Tom Sharp has led on proposals to use funding for communal tools, mini-greenhouse, soil and seeds and gardening events. 8 new plots are being discussed with LBH for community use and for individuals on the waiting list for a plot. A letter is going out to all allotment holders to check who have plots no longer being used so these can be re allocated. Community gardening events can also be attended by those wanting to grow plants on their balcony or windowsill.
· £500 towards Hackney Showroom MEGAzine
· The £600 contribution to the BLM film project that was requested for this financial year was approved by Hackney but they asked for it to be funded from 2021/22 budget
The TRA should therefore be able to claim £2,400 from Hackney’s Community Development Fund for the 2021/22 financial year.

7
Open conversation

· Clare noted that several residents have passed away in the last year from coronavirus and could we consider ways to acknowledge this and commemorate their memories? She will talk to Annette and Ron to see what might be appropriate/possible in terms of a physical memorial: bench or tree with plaque? Andrew suggested a cherry tree and/or bench could be planted/placed in the new central square.
· Andrew raised the idea of English speakers being given the opportunity to learn some of a local community language, Turkish being the obvious candidate.
· Molly told the meeting that HS are looking at an art project that creates events or installations on the roofs.
· Emma’s Art Safari. Households sign up to create an animal on their balcony or at their flat window and then a safari is organised around the estate to find all the participating homes. A high quality ‘product’ designed and produced by local artists would enhance the chances of success. Emma to draft an outline of how it could be planned and organised. Molly offered contacts with local artists.
· Juliette offered her skills as a seamstress to help with art projects; she had participated in a project at art school that upcycled old garments into e.g. cocktail dresses that were then auctioned
· Emley suggested a Christmas market that showcased all sorts of creative outputs. Local people could sell self-made products as gifts. Emma suggested this could be part of a summer street event. Are there any legal considerations for residents selling their own products at such an event? Molly offered HS as a resource to take this idea forward.
· Molly will meet Emley to discuss street party/event suggestions so that coherent plans are formed. Clare suggested a calendar of events would be helpful.
· There was discussion about the possible impact of the main development works on Murrain Rd; this should be an issue to raise with the successful contractors. Hoarding should not impinge on the use of Murrain Rd but this will need to be co-ordinated with the programme of works.
· Andrew raised the issue of access to the courtyards; this is a management concern that needs to be resolved with Annette.
· Emma made a plea that the refit works to the HS space are expedited.

Clare

Emma

8
AOB
Emley informed the meeting that the dates for the 2 types of TRA meetings for the rest of 2021 will be posted on the kingscrescent.org website.

9
Dates of next meetings & close
Next ETRA – (to discuss estate issues): 15th April
Next Community-focussed TRA meeting: 10th June

Previous information:
Let us know if you have any ideas!
This meeting will be held online via Zoom due to Covid-19 restrictions
Please email KingsCrescentN4@gmail.com to be sent the Zoom link to access the meeting

Featuring:

Updates from the committee
Discussion about community events on Kings Crescent
Updates from Hackney Showroom, Source Partnership and Hackney’s Resident Participation Team
Opportunity to share your ideas

Please note these community focused meetings take place in March, June, September and December. There are separate meetings to discuss estate related issues (with Hackney representatives attending) in January, April, July, October.
AGENDA

Agenda Item
Suggested
Timing
Lead

1
Welcome and Introductions
· Approve minutes from December 2020 meeting
5 mins
Emley

2
Residents Group (TRA) Committee Updates
5 mins
TRA Committee

3
Hackney Resident Participation Team Update
5 mins
Siovhan Crombie

4
Source Partnership Update
5 mins
John Morris

· Recent activity and latest plans for phases 3&4 development

5
Hackney Showroom Update
15 mins
H.S

· Introduction to new staff
· Progress on building work to transform the space
· Events and activities

6
Funding Available
10 mins
Emley

· Community Development Fund – update on 2020/21 funding and ideas for 2021/22
· Other funding options

7
Open Conversation
35 mins
Residents

Opportunity for residents to share ideas and suggestions for community building activities and events on Kings Crescent.

8
Any other business
Dates of next meetings & close
10 mins
Emley

Brownswood police meeting
2021-03-29 18:00 - 19:00 | Online
Dear Brownswood Ward Member,

Our first meeting of the year!

You will have a chance to hear about the work we have done as SNT to reduce and prevent crime, the current roles and duties of our new officers. You will also be able to raise concerns and questions about ward issues and understand what we are able to do to help.

In the meantime, do not hesitate to contact one of our officers if you have questions about the meeting or would link the link to attend:
Rigo Pal – CE-CU <Pal.Rigo@met.police.uk>; Guilloux Nicolas – CE-CU <Nicolas.Guilloux@met.police.uk>; Morris Jimmy P – CE-CU <James.P.Morris@met.police.uk>;
Regards,
PC HUSSAIN 1939CE
Brownswood Safer Team
Metropolitan Police Service
Central East BCU (Hackney & Tower Hamlets)
a: Stoke Newington Police Station, Hackney, N16 8DT
w: www.met.police.uk e: Mohammed.Hussain4@Met.Police.UK

Steering group meeting March 2021
2021-03-31 19:00 - 20:00 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com
Minutes

In Attendance:
Cllr. Brian Bell (BB) (Chair)
Cllr Clare Potter (CP)
Ron Greenwood (RG)
William Owen (WO)
Carol Squires (CS)
John Morris (JM)
Menekse Saitoglu
7 residents (members of RSG)
LB Hackney
LB Hackney
LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)
Source Partnership (ITLA)

1.0
Introductions and apologies
Action

1.1

Apologies were received from Hana Chambers, Natalie Crouchley (who is moving from Kings Crescent), Peter Sim and Alfred Fiorentini.

2.0
Notes of previous meeting held 8th February 2021 and any Matters Arising not elsewhere on the agenda

2.1

The minutes from the last meeting were agreed as accurate. All matters arising to be discussed on agenda.

BB reminded members of the RSG that their role was to represent the whole community of Kings Crescent or at least their own block. It was not a forum for private or personal business to be raised.

3.0
Phase 3 & 4

3.1

Procurement update – RG

The three tenders have been submitted to an LBH moderation meeting and elements were assessed by a resident evaluation panel. LBH QS are now reviewing the commercial aspects of the bids and some contractual requirements. LBH are aiming for maximum risk to be borne by the contractor so there are cost implications to this approach. There is also a check going on with LBH Legal and Procurement teams to ensure that all requirements have been complied with.

The negotiation period will now start on 21/4/21 and last approx. 6 weeks, with a favoured contractor hopefully emerging late May. The internal approval process will start in June alongside the Stage 2 S20 notice which involves a 30 day period for representation back to the Council. Stage 3 and its 30 day notice period will start in August. Concurrently, work on preparing a cabinet report will be carried out with a likely Cabinet meeting to approve the awarding of the contract in September (subject to the S20 process). Contract mobilisation will run from approx. Oct 2021 to Jan 2022 with start on site predicted for late Jan next year.

RG recorded thanks to the Evaluation Panel for their contribution; LBH want to capture the best of all the qualitative sections of all 3 bids to persuade the successful contractor to adopt them.

JG asked if the negotiation period meant that all 3 bids were over budget. RG confirmed that this was the case and that LBH are looking for savings but not ones that will compromise fundamental design elements.

JG asked what happens if there is no agreement on price after the negotiation period. RG is confident that agreement will be reached and added that the bidders know the overall budget so know where they need to make savings if they want to be successful.

JG asked if any change of scope of the works will impact on the S20 liabilities of leaseholders. RG – yes and these will be reflected in the costings in the Stage 2 S20 notice. This stage of the process cannot take place until LBH know the costs from the successful contractor.

PD asked if Early Contractor Involvement will result in any change to detailed design. RG noted that contractors will be looking at supply chain savings, e.g on kitchen fittings or on consultancy costs (e.g. structural engineers). LBH will not allow an impact on the external appearance. Any savings on building standards will be on internal specifications.

KH asked if issues around costs might be addressed by adding more stories onto planned blocks. RG – definitely not. BB added that this would need a new planning application which isn’t feasible.

3.2

Resident Evaluation Panel feedback

JG went through the summary of the Panel’s impressions of all 3 bids. JM emphasised the closeness of the scores. JG highlighted some key elements of the 3 bids in the sections that the Panel considered. The summary document is attached to these minutes.

CP agreed with the conclusion on the best site for the respite facilities (behind Bramfield Court on the Queens Drive side) and commended the positive feedback from the Panel. BB and CP noted thanks to the Panel for their work on this.

KH emphasised the importance of the inclusion of daytime sleeping arrangements in the respite approach for shift and night workers.

PA noted that all 3 contractors gave comprehensive, good quality answers and that it was hard to distinguish between them.

3.3

Considerate Constructors Scheme (CCS)

JWM gave an overview of the scheme based on her experience of working for Higgins on phase 1&2.

CCS is a voluntary scheme that aims to raise standards across the whole of the construction industry. It consists of 5 parts. Contractors should:
1. Care about appearance.
Examples from Higgins included: wheel washing of all vehicles and regular washing down of the road, all hoarding were kept neat and tidy, non-construction employees had to wear a suit to look professional
2. Respect the community
This was a big part of the RLO’s job; they managed the respite centre and it was important that everyone visiting the site was made to feel welcome and safe. The RLO was the first point of contact for complaints. The local economy was supported by providing local work as traffic marshalls and apprenticeships
3. Protect the environment
This was everyone’s responsibility and of paramount importance. Jill did daily boundary walks with monitoring equipment to log noise levels. This will be of particular importance for Weston Court. Higgins also worked with allotment holders to help them encourage beneficial wildlife to their plots.
4. Care about safety
All staff and visitors had to do a H&S induction before coming onto site, CCTV, well maintained fences, 24 hr security were all part of this. CCTV picked up an assault and this was of help to police dealing with the incident.
5. Value their workforce
Higgins had monthly Employers Engagement Meetings where a rep from each sub-contractor met to raise issues, e.g. standard of site facilities, H&S problems. Personal development needs were also met – Jill went on training courses (e.g community dev. course with Newman Francis, First Aid), all employees and sub-contractors were provided with training to obtain CSCS cards and alerted when certificates were due for renewal.

There are also mascots and resources for going into local schools to raise awareness of site safety amongst younger children and for older students, a chance to ‘sell’ the industry as a potential career option.

The standards are monitored by twice yearly visits from CCS inspectors who allocate marks out of 9 for each part, with 5 more marks available for ‘above and beyond’ achievement. Contractors should aim to score at least 40 points.

RG added that in addition to these standards, LBH will have its own key performance indicators.
The meeting’s thanks to Jill for this presentation was noted.

4.0
Unit C update

4.1

WO reported that a contractor has been selected to do the fit out. The timescale for the whole process of completing the work is extended by the requirement to get Building Control sign off once works are completed. A pre-contract meeting will determine likely start and finish dates. Approx. start in June? A more definite timeline should be available at the next RSG.

5.0
TRA update

5.1

EP reported that the TRA and Hackney Showroom have been busy planning for activities that can take place as soon as restrictions are further eased. LBH Community Development fund paid for a successful quiz night on 19/3, an activity book for primary pupils, both organised with Hackney Showroom. Future projects being planned include gardening (purchase of seeds, tools and the creation of new beds for community use), an art project and support for a local film maker who is creating a Black Lives Matter-themed film.
EP also welcomed the new noticeboards on the estate. Meetings for the rest of 2021 are now in place and publicised.

6.0
Update from ITLA

6.1

CS noted that Source’s involvement has continued to be minimal due to lockdown restrictions. A request has been made to open up the allotment area behind the Vince Murrain Centre; this could be unwise given the current condition of the area and the still unresolved issue of the open sewer pipe. CP asked if this area could be made safe so that residents can capitalise on one more growing season now. RG said that the issue with the sewer pipe has been noted and needs to be chased internally.

JM raised the continued inability to use the VM Community Centre. CS noted that it will be open for local elections in May, so Source will be pressing to be able to use it for meetings of 6 or less.

RG

7.0
Phase 1 & 2

7.1

Post Occupancy Evaluation (POE)

WO asked if RSG members and neighbours could be encouraged to complete this. 10 have been completed on line; there may be others completed in hard copy and waiting in the LBH offices. WO will be calling all residents in the new blocks to chase for the surveys.

EP has reminded everyone on the TRA website and Whatsapp groups. KH to also add a reminder on the FB site.

KH

8.0
Any urgent business

8.1

RG informed the meeting that the CCTV to the bike stores is being installed next week.

8.2

KH asked about progress on resolving the problems with some of the northside blocks’ lifts. WO reported that a lift consultant had visited yesterday; their report should be available in approx. 4 weeks.

8.3

EP raised the continued long list of outstanding defects in the northside blocks which is taking up a lot of time at TRA meetings. RG reported that issues have been escalated to Head of Regen. and Head of Building Maintenance. There should be some tangible progress to report at the next TRA meeting on 15th April. EP noted that residents are getting very frustrated with the time this is taking to resolve, especially now that increased service charges bills have been sent out. Can RG help to get Leasehold Services Team to the next meeting on 15/4? RG said he would contact them.

RG

9.0
Date of next meeting

9.1

26th May 2021, 7.00

Previous information:
Meeting to be held on
Wednesday 31st March starting at 7.00pm
(via Google)

AGENDA

Agenda item
Lead

1
Introductions and Apologies

Cllr Bell (Chair)

2
Notes of previous meeting held 8th February 2021 and any matters arising not elsewhere on the agenda

Cllr Bell (Chair)

3
Phase 3 & 4
a) Update on progress with contractor procurement
b) Feedback from resident evaluation panel
c) Considerate Constructors Scheme

Ron (LBH)

Jill

4
Unit C update

Will (LBH)

5
TRA update

Emley (TRA Chair)

6

ITLA update
Source

7
Phase 1 & 2
(a) Post occupancy survey
(b) Outstanding issues

Will (LBH)
Ron (LBH)

8
Any urgent business

Cllr Bell (Chair)

9
Date of next meeting

Cllr Bell (Chair)

ETRA meeting April 2021
2021-04-15 19:00 - 20:30 | Online
This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning, repairs, antisocial behaviour.
ETRA meetings happen on a quarterly basis in January, April, July & October
On Zoom only due to Covid-19 restrictions
Minutes

In attendance:
Billy Dunne (BD)
Estate Cleaning Manager

John Morris
Consultant at Source Partnership/ Independent Resident Advisor

Judith Morrison (JM)
Head of Leasehold & Right to Buy Services (Hackney)

Deborah Noel
ASB Manager for the North of Hackney (Hackney)

William Owen (WO)
Project Officer Regeneration (Hackney)

Clare Potter (CP)
Councillor Brownswood Ward

Annette Reid (AR)
Housing Officer for Kings Crescent Estate (Hackney)

Bianca Rembrandt (BR)
Community Safety and Principal Enforcement Officer (Hackney)

Bronwen Thomas (BT)

15 Residents
Project Officer Regeneration (Hackney)

Agenda Item
Action
Owner

1
Welcome and Introductions

Alice proposes to accept the minutes from the last ETRA meeting (Jan 2021) as they have been shared, Phil seconds.
There are no objections.
JM ask that the service charges section is brought forward due to her having other obligations at 8pm. Emley suggests that update on issues on the newer block goes first so that JM gets a feel for the sort of issues residents are facing.

4
Update on Older Blocks & Wider Estate

· Update on action points from last meeting: No updates given.
· Play Street – 3 no entry signs promised but never delivered: BT confirms these signs will be installed when she works out who is the best person to do this.
· Cleaning: BD is surprised to hear that people are not happy with the cleaning because he has not received any complaints from Kings Crescent Estate since the last ETRA, 3 months ago.
Christine explains that there is always debris on the play street and that the plants are not looking good. BD explains that his team doesn’t do gardening, issues about plants are for ground maintenance. Emilie raises the problem of dog foul, BD explains that the cleaners pick it up in the morning but will not continue to do so throughout the day. PG raises the issue of the glass panel above the front doors; they are very high and difficult to clean, the cleaners do not seem to have the right tools to clean them so it is rarely cleaned. BD will investigate this. Emilie and Sarah highlights that the carpet gets swept but not hoovered. BD confirms cleaners have hoovers. Sarah will email the cleaning email to raise this.
· ASB updates/concerns: PG says it is great that the red boxes have finally been installed over the fire key holes and asked if the red boxes’ key holes have general keys to open them. BR explains that they are “general” but cannot be bought on amazon or ebay so unlikely to be acquired by unwelcomed visitors. Megan agrees that it is great the red boxes have been installed but without the doors being fixed there are still issues of unwelcomed people entering blocks. BR responds that her team is mindful of this and agrees the doors need to be fixed.
· Ants in Bramfield/Theobalds: BT asks if a list of addresses could be provided. Emley explains that when it happened before the whole block needed treated and ask why addresses are needed. BT explains that they need addresses before they can do anything.
· Courtyard noise: This is in progress; AR is in contact with the people affected by this and will contact the parents of the identified children.
· Sainsbury’s articulated trucks are now using Murrain Road (outside Wallington Court) to load and unload: BT agrees this is not acceptable and confirms Sainsburys has been made aware of this. She further explains that Sainsburys does have a permit to park in the highway for deliveries.
· Cyber-attack – any further updates: BT confirms that no further information is available. All information is on Hackney’s website. There is an ongoing criminal investigation and that is why no further information can be given. Alice highlights that it is a GDPR requirement that notification is given promptly to those whose personal data may have been at risk through any cyber attack. Therefore, either can Hackney confirm this has already taken place (ie. If no personal notification then our personal data was not at a risk) or confirm when such notification is expected? To note that I first contacted Hackney about this 2-3 months ago.. CP confirms that anyone who had their data breached has already been contacted by Hackney and this was a small number of people.

Find out who should install the no entry signs and instruct them

Investigate what tools could be given to the cleaning team to reach the glass panel above the front doors.

Bronwen Thomas

Billy Dunne

5
Heating costs in Newer Blocks

· Competitive? : No updates on how rates are competitive
· Update on broken meters overcharging residents: Phil asks if anyone from Hackney can respond to this issue even if the Energy Team is not there. He asks about why residents have to wait when the heating goes down, BT says it should not be the case. Phil raises the issues of residents being overcharged for heating. BT says she is still looking at getting someone from the Energy Team to respond to this. Richard highlights that he has been paying over £150 a month and that this is not right for a new build. It was also noted that not all residents are being charged this amount (eg. Sarah Hulcoop highlighted that she is paying significantly less). BT will follow this up with the Energy Team. Phil raises the fact that he has emailed BT, AR and CP to complain about this without getting any responses. He explains that a neighbour had a professional check their flat and the person said that regardless of the temperature the flat was kept at, it is not possible to have bills of over £150/month for heating. Phil highlights that there is one issue about the fact that the quoted rate (per KwH) is high but separately some residents are just being over-charged for their heating.
Emley asks where the money went for these people who has been over-charged for the service received. She also raises that the overpaid money may be lost forever if Hackney is changing heating service supplier. BT says that even if Hackney is changing supplier, they would request that money from the previous supplier if it was found that some people had been overcharges. Phil says that Insite (the current supplier) refuses to talk to residents because Hackney is their client, not the residents. Meanwhile Hackney has told residents to contact Insite with issues over charging. BT will raise all those issues with the Energy Team. CP asked if a question about heating cost could be added to the post-occupancy survey.
· Heat Trust enrolment?: Not covered during the meeting.

Get the Energy Team to provide information on the following points:
1. The heating rates are high and don’t appear to be competitive.
2. Some residents are being massively overcharged, regardless of their usage.
3. Residents seem to be charged twice for maintenance, once in the heating rate and once in the service charge.

Bronwen Thomas

2
Update on Issues in Newer Blocks

Update from BT on list of all defects handed over from Higgins to LBH
· Broken doors: Higgins have done lots of repair works and the responsibility has now been handed over to Hackney’s repair team. There has been 25 repair needs reported since October, but BT is unaware if these have been dealt with yet, they are with the repairs team. There has been 25 other reports or planned work since October, but BT is unaware if these have been dealt with yet. In terms of the loose handles, new handles have been ordered by Hackney and will be tested on a few doors before more can be bought. Phil asks if the doors should not be replaced rather than fixed if they keep breaking whilst being fairly new (Wallington Court’s door breaks on average twice a month). BT is taking the comment onboard and confirms that Hackney is looking at the bigger picture. Megan asks when can residents expect the long-term solution to take place? BT confirms the handles are part of the wider solution and that other things are being looked into. BT will ask an update from the repair team about the wider solutions. Sarah highlights that Chipping Court’s door broke and it took 2 weeks to repair so the problem is not just about the number of doors breaks but also the length of time it takes to fix them. Munevver mentions that the metal gates to the courtyard of the blocks closer to Green Lanes bangs really loudly within the block when shut and that she has reported it several times last year and again two weeks ago. A foam block had been added last year but it was a very temporary fix.
· Slippery courtyard: Courtyards have been cleaned and sealed last summer. Some areas needed further treatment. (The sound cut at this point). Hackney continues to monitor the situation.
· Possible CCTV for bike stores: All bike store in new blocks will have CCTV installed and be monitored by Hackney’s CCTV team. Signs will also be installed to make it explicit that there is CCTV inside the stores.
· Lifts continuing to break: Update from WO: Kimpton Court’s and Sandon Court’s were surveyed, and results are expected soon. The results are expected to be very comprehensive. Alice asks what happens with the lifts of other blocks. WO explains that the results for Sandon and Kimpton Court will inform the solution for the wider estate. Alice mentions that the issue in Barley Court (and elsewhere) is that the emergency button does not work at all & as well as being concerning for residents involved, is this not a potential legal issue for Hackney (eg. Running a lift where the emergency call buttons are inoperable)?. BT was not aware; she will take this back to the service company. Charlotte asks how long this will take. BT says she will raise this as an emergency. Charlotte asks why this has never been raised as an emergency, BT cannot explain why. AR explains that even if residents do not report to the right department, internally Hackney forward the issues to the right department. Residents give several examples where this has not been the case. AR confirms that she will make sure that the issue of emergency button not working will be reported to the right department and she will give an update at the next ETRA.
· Cracks in windows: BT is looking into the window manufacturer to see if people can get these repaired under warranty as this is not normal wear.
· Ventilation system issues: No full update on this but BT is looking into it.
· Post-occupancy evaluation survey of residents: Lots of responses received, WO thanks residents for this. Hackney will be presenting the results at a later ETRA. WO invites all residents who have not responded to the survey yet, to do so.

Get an update about the long-term solution for the broken doors across Phase 2 of the estate and forward it to residents.

Raise, as an emergency, the issue of the faulty lifts’ emergency button with the relevant department and update residents about the outcome

Contact windows manufacturer about windows cracking

Bronwen Thomas

Bronwen Thomas and Annette Reid

Bronwen Thomas

3
Service Charges

JM states that following the discussion about repairs she understands why residents may be angry when receiving their service charges. She then gives the following updates:
· How are Service Charges estimated/calculated: There are different Heads of Charge (cleaning, repair etc.). An average of the last 3 years actual charges is used to estimate the costs for most of these Heads.
· Reason for increase in cost this year:
o Building Insurance: Hackney had a long-term agreement with the current insurance provider which is coming to an end. Hackney went out to tender and because of Grenfel and increased claims done in the last years, the bids were all higher than the existing insurance.
o Heating: There is now a standing charge included for maintenance.
o CCTV: Hackney used to only charge for installation and maintenance but has now decided to also charge for monitoring.
o Bin collection: additional bin hire and collection are required in some estate (not sure if this applies to KC) and the cost has been re-charged to residents.
· How is value for money monitored given ongoing estate issues: For contractor to be employed by Hackney they need to participate to an invitation to tender and one point they have to provide information on is value for money. Furthermore, if the leasehold team notice that a contractor is constantly charging for the same problem to be fixed, then Hackney looks into finding a wider solution.
· Reason for incorrect payments taken for some shared ownership flats (newer blocks): Christine explains that service charges have gone out but not the rent. JM explains that Hackney issued the estimate in March and later that month send notices about the rent but the increase on the rent was not on the notice. Hackney has a duty to give 30 days’ notice before increasing rent and therefore could not take the first payment. Hackney will contact the 53 people affected by this. Christine highlights that it would be nice if someone responded to the email she sent to Hackney about this because she needs to know if she has to keep that money or if it can be spent. Munevver explains that she has received her rent statement and the calculation is wrong. JM apologies and ask that M sends an email to her personally. Megan highlights that when she queries the different Hackney’s departments about what the charges are and they all respond “this comes from our finance team” and this is very frustrating because lots of things do not get fixed despite residents paying for them being fixed and charges are often wrongly calculated. JM apologies about this and explains that with the cyber attack there is a back log of queries and invites everybody to email her directly if they have ongoing issues related to leasehold, including service charges, at judith.morrison@hackney.gov.uk. Phil proposes that a service charge meeting is organised to discuss issues. JM agrees to this; she will arrange the meeting with the TRA chair. PG asks about the Kimpton Court block electricity which has triple in the last year. JM explains that the gas charges are often based on estimate readings rather than actual readings and that when the latter come in the cost can increase substantially for residents. JM states that this is a general explanation, but doesn’t know specifically about Kimpton Court. Emley, who lives in an older block, explains that her block electricity has also gone up massively. JM takes note of this.
· Is there a limit to the amount that service charges can keep increasing by: No there is not but JM informs residents that if they feel the charges are unreasonable, they can contact the first tier tribunal.
JM needs to leave but apologises about all these issues raised this evening and thanks the chair for having invited her.

Contact Emley, the TRA Chair, to organise a service charge meeting between residents and the leasehold team

Judith Morrison

6
Update from Source Partnership

· Update from John: SP has not been able to do much recently because of Covid but is hoping to do more soon. Hackney should award the contract for Phase 3 towards the end of the summer/early autumn) and so SP should get more involved with helping residents choosing the contractor and what to do with the community fund that should come from them.

7
Any other business?
Deborah invites all residents to continue to report ASB issues to the relevant email addresses

8
Dates of next meetings & close
All dates are now available for the rest of the year on the website.
ETRA: 14 July @ 7.00 pm – 8.30 pm
Community Focus Meeting: 10 June @ 7.00pm – 8.30pm

Previous information:
The zoom link for this meeting will be emailed to all who request it (email kingscrescentn4@gmail.com)
AGENDA

Agenda Item
Suggested
Timing

Lead

1
Welcome and Introductions
5 mins
Emley (TRA Chair)

· Approval of minutes from last ETRA meeting (Jan 2021)

2
Update on Older Blocks & Wider Estate

· Update on action points from last meeting
· Play Street – 3 no entry signs promised but never delivered.
· Repairs, cleaning, ASB updates/concerns (various blocks)
· Ants in Bramfield/Theobalds
· Courtyard noise
· Sainsbury’s articulated trucks are now using Murrain Road (outside Wallington Court) to load and unload.
· Cyber attack – any further updates?

(Other Hackney departments may also be represented here)
20 mins
Annette Reid Housing Officer
Bianca Rembrandt
Community Safety
Billy Dunne Waste Operations

3
Heating costs in Newer Blocks

· Competitive?
· Update on broken meters overcharging residents.
· Heat Trust enrolment?

10 mins
Energy team
Or Hackney Representative

4
Update on Issues in Newer Blocks

· Update on list of all defects handed over from Higgins to LBH
· Update with ongoing issues:
o Broken doors
o Slippery courtyard
o Possible CCTV for bike stores
o Lifts continuing to break
o Cracks in windows
o Ventilation system issues
· Post-occupancy survey of residents
20 mins
Bronwen Thomas Project Officer Regeneration (Hackney)
And New Build Team

5
Service Charges

· How are Service Charges estimated/calculated?
· Reason for increase in cost this year?
· How is value for money monitored given ongoing estate issues?
· Reason for incorrect payments taken for some shared ownership flats (newer blocks)

Is there a limit to the amount that service charges can keep increasing by?

20 mins
Judith Morrison Head of Leasehold & Right to Buy Services & Emma Adjei Leasehold Services Manager

6
Update from Source Partnership

· Update from John/Carol
5 mins
Source Partnership

7
Any other business?

5mins
Emley (TRA Chair)

8
Dates of next meetings & close

5 mins
Emley (TRA Chair)

**Please note that this meeting will only deal with estate related issues**
We will have another resident focused meeting in June 2021 to discuss building community on Kings Crescent, ideas for events and activities etc.
Feel free to email kingscrescentn4@gmail.com with any ideas or suggestions for community building or to find out more about how to get involved!
Previous information:
Agenda will be published here 8th April 2021. Please email KingsCrescentN4@gmail.com if you have agenda items
(Deadline for agenda items is 9am on 8th April)
The minutes of the previous meeting in January can be seen here

Steering group meeting May 2021
2021-05-26 19:00 - 20:00 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com

Notes of Kings Crescent Steering Group Meeting
held on 26th May 2021 via Google Meet

Those Present:
Cllr. Brian Bell (BB) (Chair)
Cllr Clare Potter (CP)
5 residents:
EP, JWM, KH, PA, PD

(residents names removed for public version)

In Attendance:
Ron Greenwood (RG)
William Owen (WO)
Carol Squires (CS)
John Morris (JM)
LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)

1.0
Introductions and apologies
Action

1.1
Apologies were received from residents JG, PS, NJ, TD and AF.
BB asked it to be noted that he would call on Peter Sim and Alfred as they have been unable to attend any meetings since they started to take place remotely.

BB

2.0
Notes of previous meeting held 31st March 2021 and any Matters Arising not elsewhere on the agenda

2.1
The minutes from the last meeting were agreed as accurate. All matters arising to be discussed on the agenda.

3.0
Phase 3 & 4

3.1
Update on progress with contractor procurement – RG
Week 4 of negotiations has now started with the 2 remaining tenderers. One tenderer dropped out as they were realistic about their likely inability to meet the budget target. The 2 tenderers are very keen to win the work and have devoted a lot of resources to achieve a deliverable programme within budget. Both MDs have been involved, demonstrating commitment from senior managers within the organisations.
RG expects another two rounds of negotiations before a Best & Final Offer in early July; the whole period of negotiation will have taken approx. 8-9 weeks. One challenge the tenderers are facing at the moment is getting commitments from pre-cast concrete suppliers at the necessary price and scale. This illustrates the issue of achieving savings while retaining the integrity of the design. LBH are also looking at alternative specs for the new build in the areas of structural engineering and M&E, so alternative specs for lifts, lighting etc.
Scheduled for the selection of a contractor in July, with internal approvals (including Cabinet) in September. The 2nd stage of the S20 process would be due to complete at the end of August, with stage 3 completing at the end of October. Contracts would be signed in mid November with start on site March 2022.
BB asked which contractor dropped out. RG informed the meeting that it was United Living.

3.2
Site visits

These have been proposed in order for the tenderers to provide some exemplar projects for RSG members and LBH to visit. [One potential contractor] have offered a visit to Thamesmead to illustrate a project that is completed and one on site. [The landlord] are welcoming the opportunity too. RG acknowledged the distance away from Kings Crescent and will talk to [contractor] about other possible options. [Another contractor] have offered sites in Enfield and Lewisham. JM reported that dates being proposed are in w/c 7th June but week day visits are a problem for some residents. BB suggested looking at Saturdays 12th or 26th. He would prefer the same group to be at all visits for consistent comparison. JWM asked if a photographic or video record of the visits could be taken for those who can’t make the dates. RG agreed.

RG

3.3

Feedback from tenderers’ meetings with TRA and Hackney Showroom
RG thanked Emley, Nina and Sam from Hackney Showroom and JM for participating in the ‘added value’ meetings with the contractors. EP felt that both were very open to hearing about what the TRA and HS are planning and seemed responsive to helping meet their aspirations if successful. EP also emphasised the point she made about wishing for early community involvement in fitting out the new community space to be built as part of the new development.

4.0
Unit C update

4.1
WO gave feedback on the new timescales for the fit out. The building contract has been signed off following resolution of a few queries from London Fire Brigade. Contract will be signed tomorrow (27th May). Start on site scheduled for 7th June with estimated completion in 6 weeks. Building Control will need to sign off at the end of the process. Overall completion now likely to be end July/beginning August.

5.0
Phase 1&2 update

5.1
WO gave feedback on the Post Occupancy Evaluation survey. He noted that there were more responses than expected and they were well thought through and articulate. The single biggest group of responses came from shared ownership properties. There was a wide spread of scores by block and by tenure and the message was similar across all. Highlights of the responses included:
· heating and plumbing issues were a common cause of concern
· winter gardens and balconies were generally welcomed
· problems with front doors and bike sheds were also highlighted. (CCTV in bike sheds is due to be installed very soon).
· in terms of services, repairs received the lowest scores (both for speed of completion and confusion over who to contact)
· increases in energy costs a major concern (the Energy Team in LBH are investigating this)
Actions include:
· the problem with the lifts has been identified as overheating in a key part of the mechanism; ventilation measures are being investigated.
· new door handles have been fitted to Kimpton and Sandon
WO felt that although many of the issues are not new to officers, it has been useful to convey to colleagues in other departments the concerns expressed by residents. BB concurred that the exercise has been helpful and it proves that the issues are widespread – not just a few people complaining loudly.
KH asked if LBH are looking at lift issues in all the blocks. WO replied that the assumption now is that the problems experienced in Kimpton and Sandon are common to all blocks. The mitigation measure of installing some extra ventilation is now about identifying where this should be – in the control panel, in the lobby area?
KH added that the lifts are very noisy and he is surprised that these modern lifts do make so much noise. WO explained that the plan is to solve the overheating problem, isolate that as an issue then look at other factors.
EP expressed concern at the number of people still reporting that the emergency button is not working and are still getting stuck in the lift. It is frustrating that experts apparently confirm that the lifts are ok while residents know there are still problems.
KH mentioned that although signs in lifts say not to call the Fire Brigade in case of emergency, if the lift engineer is e.g. 2 hours away, people will call the FB.

6.0
TRA update

6.1
EP reported on recent meetings. There has been an ETRA meeting since the last RSG. One outcome was a promised separate meeting with Leasehold Services. BB agreed to help chase the leasehold section for a further meeting.
Another major issue that arose was the ongoing concerns over electric meters overcharging. RG stated that problems are made complex by the need to bring together so many departments within the Council. Regen is not necessarily the best team to resolve these. BB acknowledged the time it takes to resolve problems.
There is a community activity-oriented TRA meeting on 10th June and an AGM in September. New committee members would be very welcome.

BB

7.0
ITLA update

7.1
CS reported back. Source had hoped to be able to be back on site; Community Halls Team were slow to respond to our Risk Assessment and request to be allowed back into the Vince Murrain CC office. BB to take this up with Community Halls.
CP asked if the capping off of the sewer pipe was still a problem. JWM said she saw someone around the rear of the centre, so they could have been fixing this. WO to investigate if this work has been carried out.

BB

WO

8.0
Any urgent business

8.1
None

9.0
Date of next meeting

9.1
27th July 2021, 7.00. We will seek advice nearer the date if it will be possible to meet in person.
EP asked if the Stage 2 S20 Notices will have gone out by the time of the next meeting. RG replied that, technically on current timescales, yes but cannot be guaranteed. In any event there will be an update on the process at the meeting.

Community meeting June 2021
2021-06-10 19:00 - 20:30 | Online
This community meeting hosted by the Tenants & Residents Association (TRA) committee aims to celebrate the community which already exists on Kings Crescent and look for ways to develop this further.
It’s a chance for residents to discuss what events and activities we want to have here, meet your neighbours etc.
Let us know if you have any ideas!
This meeting will be held online via Zoom
Please email KingsCrescentN4@gmail.com to be sent the Zoom link to access the meeting

Minutes:
Chair of meeting: Emley Pine (KCTRA)
Residents of Kings Crescent Estate present: 6
In attendance: From:

Nina Love
Hackney Showroom

John Morris
Source Partnership

Cllr Clare Potter
Brownswood Ward Councillor

Apologies recieved from 6 residents

Agenda Item
Action

1
Welcome and Introductions
· Clare proposes to approve the minutes from March 2021, Emley seconds.

2
Residents Group (TRA) Committee Updates by Emley
· Upcoming Annual General Meeting (AGM) – Next community meeting is in September, a few members are stepping down so if anyone is interested to join the committee, please come forward. The position of secretary will be vacant but if anyone is interested to any other named roles (being Chair, Vice-Chair and Treasurer) all current members holding these positions are happy to change role. It would be good to have a hand-over so if anyone wants to join the committee please do come forward soon so that we can start this process. Please contact the committee if you are interested or want to ask any questions about the role (KingsCrescentN4@gmail.com)
· The next “in-person” meetings are likely to still have a Zoom option and perhaps a film being played in the second room of Unit C with a volunteer to look after children for residents who would like to attend the meetings but cannot due to child care responsibilities.
· Work has started at Unit C!
· Homework club is restarting in the Vince Murrain Community Centre. Once Unit C is ready, it will move there. The TRA still has budget from the original grant (for running it last year but it was cancelled due to Covid restrictions) so this can be used this to run the club until December. If the club is popular the TRA will apply for further grants to continue the homework club next year.
· The TRA has now taken control of the allotments located in the middle courtyard. All plot holders have been written to to inform them of the change of management. Hackney has commissioned the construction of eight new plots which are now built. Unattended plots will also be reallocated and so in total about 11 plots will be given to people on the waiting list. Four plots will be retained as communal plots for kids (and adults) to plant seeds during gardening events and for a planting a communal herb garden.
· On 20 June there will be a seeds swap gardening event. The TRA is hoping to instigate a monthly gardening event for every gardener on the estate, not just allotment holders. All information will be on the website.
· The Black Live Matters film project ran by a resident and partly funded by the TRA has started, the trailer will be shared once ready.
· An art event for kids should happen in October half term. Gustavo, an artist from Lisbon will be coming to deliver this with Andrew. Further funding is being applied for to add to the money already allocated from the 20/21 ‘community development fund’.
· Update on Hackney Resident Participation Team – The team is still in the process of restructure and are recruiting for the new positions. Siovhan has now left the team and Emma Harrison is back from maternity leave. To contact their team email: Get.Involved@hackney.gov.uk

3
Hackney Showroom Update by Nina

· Work started at Unit C on 8 June and is going fast. The contractor is very friendly and professional. Work should take 4 to 6 weeks. There will be drilling works but the contractor is aware that residents from that particular building may be sensitive because they have had issues before. Nina will try to let the TRA and Clissold Quarter Facebook group know when that work is planned so residents are aware.
· HS has started a newsletter for Kings Crescent and the wider community and invites the TRA to let them know if they want to advertise any events through that channel.
· There will be a Street Party on 14 August with live bands and DJs, soft play outside, food stalls, a bar. HS is looking for volunteers on the day but also in the days leading to the event for making decorations: anyone with a sewing machine or just willing to do some craft is welcomed to help. HS is also looking for volunteers to come for one hour in the morning for the party to help with putting the decorations up. HS is also looking for volunteers to slow down the traffic on the day, the job would be to stand with a hi-vis and invite motorists to go around the estate or to help them cross the Play Street safely.
· Nina invites the TRA to have a stall on the street during the Street Party to advertise themselves and recruit new committee members.
· There will be a free Disco Loco children’s library run by a volunteer from the estate. Weekly lending book event but also activities relating to literature, this will be officially launched during the Street Party.
· A week of activity for 8- to 11-year-olds will be happening during the summer holidays. Funding is being requested to extend the project to two weeks. Different artists will be entertaining the children and activities such as den-building and canoeing will be taking place.
· In the Autumn will start a weekly lunch club for over 50s on Fridays. HS is recruiting volunteers to help for this lunch club and to join a befriending scheme.
· In September there will be a community meal happening to replace the one that got cancelled last year due to the Covid restrictions: ‘Kings Feast’ with activities such as quiz, bingo, live acts etc. HS hopes to repeat the event in December and March.
· HS is currently raising money to have a youth street worker to get to know the local kids and find out what activities and events they would want to have running here.
· HS has got funding to run 2 sets of activities for teenagers’, with a view to getting more funding to extend this project.
· The young actor’s programme will re-start in autumn.
· HS has also got funding for pre-school Disco Loco on Friday mornings, there will be soft play and a disco. One session for under 1’s and another for 1-5 year olds.
Nina to let the TRA and Clissold Quarter Facebook group know when the drilling work is planned.

4
Open Conversation

Ideas discussed: A leaflet could be done for advertising the TRA during the Street Party, tote bag with the Kings Crescent Estate picture designed by the lady who designed our logo could also be distributed. Jill will ask her daughter if she can arrange this and will come back with prices for different options.
Menekse will ask the Turkish community if there is anything they would like to see happening during this Street Party and will let Emley know.
HS will soon have a Turkish speaking person who can take call and answer emails in Turkish!
Jill to share prices and options from her daughter in regard to KCE branded stuff to hand-out during Street Party.
Menekse to share with the TRA if the Turkish community would like to see anything in particular during Street Party

5
Source Partnership Update by John Morris

Two meetings with contractors tendering for the next phase of the regeneration have taken place. The contractors’ social value team met with Emley and Hackney Showroom who explained to them what we are doing here so that they can come up with a good community plan to submit with their tender. Both contractors are very willing and have lots of good ideas. One contractor should be chosen by the end of the summer but the choice needs to go through internal approval so the contract should be signed in November with works starting in March 2022.
SP is going back to the Vince Murrain Centre on Mondays 1-3pm from 21 June and on Wednesdays 4-6pm until 26 July during a slightly staggered period. A newsletter is going out next week with the details.

6
Any other business
Jill will be doing a charity sky-dive for Mind in August/September and ask if she can share her giving page on the facebook page. Emley agrees. Some of the money will go to Mind Hackney.
Nina mentions that next year HS would like to hold a KC conference for local artists, businesses etc. to discuss dreams and vision for the community. They hope to run this activity every year.
Clare chairs the Finsbury Park Trust who is also running a conference about bringing the Finsbury Park community together. KC may want to engage with this kind of conference. Claire will let the TRA know once more details are available.
Emley is attending an event next week organised by Hackney CVS (#FairerHackney) on emotional health: https://crm.hcvs.org.uk/civicrm/event/info
Dates of next meetings & close
20 June – Gardening Event 11.30am-1.30pm
30 June @ 7pm – Service Charge Meeting (Zoom)
14 July @7pm – ETRA Meeting with Hackney Representatives (Zoom)
14 August – Disco Loco Street Party 12-6pm
11 September – Kings Crescent Feast (indoor)
15 September – TRA Community Meeting and AGM (committee will be elected)
All details of meetings and events can be found here: https:/events-and-meetings/

Additional information:

Please note that the next meeting for discussing estate related issues with Hackney is in July 2021.
See https:/ for details of upcoming events and minutes of previous meetings.
To get in touch with the committee: Email KingsCrescentN4@gmail.com call/text/WhatsApp 07925668497 Social Media: @KingsCrescentN4

Previous information:
Featuring:

Updates from the TRA committee
Updates from Hackney Showroom, Source Partnership and Hackney’s Resident Participation Team
An opportunity to share your opinion and ideas

Please note these community focused meetings take place in March, June, September and December each year.
There are separate meetings to discuss estate related issues (with Hackney representatives attending) in January, April, July, October.

AGENDA

Agenda Item
Suggested
Timing
Lead

1
Welcome and Introductions
· Approve minutes from March 2021
5 mins
Emley

2
Residents Group (TRA) Committee Updates
· Upcoming AGM
· Planed events & activities
· Update on Hackney Resident Participation Team
15 mins
Emley

3
Hackney Showroom Update
15 mins
H.S

· Progress on building work to transform the space
· Planned events and activities

4
Open Conversation
40 mins
Residents

Opportunity for residents to share ideas and suggestions for community building activities and events on Kings Crescent.

5
Source Partnership Update
5 mins
S.P

Recent activity and latest plans for phases 3&4 of KC development

6
Any other business
Dates of next meetings & close
10 mins
Emley

Seed swap event in allotment courtyard
2021-06-20 11:30 - 13:30 | Allotments area, In courtyard between Therfield, Barley, Chipping and Redbourne Courts
We have just bought some seeds, tools and compost and planning to have an informal ‘seed swap’ event on Sunday 20th June from 11.30am. Come along to the allotment courtyard to meet fellow gardeners, discuss gardening tips, and take some seeds to plant – either in your allotment plot or in pots to take home and grow! This is an outdoor event but please maintain social distancing to reduce the risk of Covid-19.
The TRA has recently taken over management of the allotments from Hackney’s New Build team so we will be reallocating the unused plots as well as the allocating 6 of the new plots to those who have been on the waiting list for a long time.
In addition we will keep a few community plots to use for gardening events and to create a communal herb garden.
We have been awarded £600 of Hackney’s ‘Community Development fund’ to spend on gardening related equipment and events. These events are intended to build community around gardening and are open to anyone, not just residents with allotment plots.

Service Charges Meeting
2021-06-30 19:00 - 20:30 | Online
Judith Morrision (Head of Hackney Leasehold & RTB Services), who joined the last ETRA meeting back in April has agreed to have a separate meeting to take residents’ questions on service charges. (This meeting is likely only relevant to leaseholders).

Phil McKee (leaseholder) will chair this meeting and collate questions to send to Judith at least 1 week before the meeting. So if you have a specific question that you’d like to ask then please email KingsCrescentN4@gmail.com and we will pass the questions to Phil.
Please keep to one question if possible and they need to be relating to service charges in general and not individual dwellings.

The meeting will take place on Zoom, please email KingsCrescentN4@gmail.com if you would like the link to attend.

AGENDA & Questions for JM

Questions to Judith Morrison for 30th June Service Charge Meeting with residents of King’s Crescent Estate, N4
(Main focus of questions relate to newer buildings)
Proposed Agenda:

Intros
Judith Morrison
Response to questions
Any other business
Close

Resident Questions related to Service Charges

Can you explain how the service charges actual vs estimation works? For example, how can you provide estimations for the upcoming year before you have provided residents with the actuals for the year just passed? 10 minutes

Why does the charge vary so greatly year on year? The charge has doubled since we moved in 3 years ago with no evident improvement in services. For example, one resident has seen their charges increase 40% in 3.5 years – from £160/month in 2017 to £220/month in 2021. 10 minutes

Please fully explain the recent mishaps in service charge direct debits. It is not a coincidence that there was system failure two months in a row and this can’t be related to the cyber attack. What happened and who was responsible? 10 minutes

Tender process – at no point has it ever been explained how HC looks for value. All we’ve been told is that you just pay bills and pass them on to us. This is why we’ve had really high electricity bills year on year. Can we get more transparency on the vendor selection process? For each support contract per year? 5 minutes

Will we be reimbursed for the services not received last year, e.g. gardening and maintenance? But the most obvious one is window cleaning. We pay for window cleaning and you try and get unqualified cleaners to do this job. And cleaning itself is a big issue – mainly because you require the cleaning staff do so much in so little time, with little equipment to do the job properly. 10 minutes

How much money is in the reserve fund and when is the time that we can stop paying into it? Is it comparable to other private housing in London and can you provide evidence? We are legally obligated to see evidence of this as it is a protected fund and they are not allowed to dip into it. 5 minutes

No one at HC has ever responded to residents’ requests on excessive electric charges in Kimpton Court. 5 minutes

Specific question on early overcharge issue:

I obtained the details from Ewalina Sorbjan of all charges for both the estate and our block, Sandon Court, for the period April 2017 to March 2018. Note that the block was completed in late November 2017 and thus only became habitable then.

Of the 68 work orders paid for during this period, 32 of them have a recorded date of payment of 1/4/17, and six of them have a recorded date of payment of 6/4/17, for work which presumably and sometimes explicitly took place in the previous financial year (e.g., work order 01599070 Capital Roads & Footways 2016-2017 Phase 1, payment dated 6/4/17 and costing £9166.26). The recording of the payments on these dates was convenient for Hackney Council because Hackney Council apparently believed it meant that the tenants who moved in during the financial year 1/4/17 – 31/3/18 became liable for the cost (I presume the recording of the 6/4/17 dates of payment was performed by someone who thought that Hackney Council’s financial year is the same as the usual one, which in itself is extremely suspicious).

It seems that Hackney Council have deliberately recorded these dates of payment (or waited until these dates to make the payment) in order to pass the costs on to new residents, in order to exploit the Agreed Terms of the lease, Clause 3, Payment of Management Charges to the Lessor (A). Perhaps somewhat fortunately for us, our block was completed eight months late, so we only incurred a third of these charges.

However, in order for this clause of the lease to apply, the costs and expenses must have been incurred within that financial year: given that invoices are generally submitted after work is complete, and given that my previous request for the dates of the completed works was never responded to, I can only presume that these dates are incorrect and were entered for the purpose of overcharging new residents – 38 out of 68 falling on these essential days would be an uncanny coincidence. To counter this accusation, Hackney Council should provide the previously requested evidence, should it exist, for all 32 payments that fall on 1/4/17 and for all six that fall on 6/4/17. Hackney Council may argue that this clause of the Agreed Terms allows costs from a previous year to be carried over to the following year if the amount remains unpaid. However, since in the year 2016/17 the lease did not exist, such charges cannot remain unpaid, since they were not the responsibility of new residents. This is likely why Hackney Council recorded the payment dates as they did.

Furthermore, all 20 block-specific charges were paid on 1/4/17 (besides cleaning, which is not dated but remains far too high for three hours work per week). The block was only certified as habitable in late November 2017, so any payments made simply can not form part of the management charges as these were activities (if they are real) that would have been covered by Higgins during the building of the block. Residents can not be expected to pay for the preparation and completion of a building for which they each paid over half a million pound to move into as new.

What does Ms Morrison have to say about the legitimacy of these charges and why was the requested evidence never supplied, despite several requests? 15 minutes

Jumble Trail on the Play Street
2021-07-11 12:00 - 15:00 | Play Street, 4 murrain road, London, N4 2BN, United Kingdom
Kings Crescent will be participating in Grazebrook’s ‘Jumble Trail’!
If you would like to host a stall (£10) see here for more information: https://www.grazebrookpsa.com/grazebrook-summer-jumble-trail
Otherwise if you have unwanted toys, clothes etc that you would like to donate please bring them on the day (all proceeds will go to support Grazebrook Primary School).
Hackney Showroom will be there providing music and entertainment for the kids!

ETRA meeting July 2021
2021-07-14 19:00 - 20:30 | Online
This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning, repairs, antisocial behaviour.
ETRA meetings happen on a quarterly basis in January, April, July & October
Minutes
Chair of the meeting: Emley Pine, Chair of the TRA & Minutes taken by Emilie Leclerc
Attended by 9 residents plus:

In attendance:
Bernard Thomas (BT)
Estate Cleaning

John Morris
Consultant at Source Partnership/ Independent Resident Advisor

William Owen
Project Officer Regeneration (Hackney)

Clare Potter
Councillor Brownswood Ward

Annette Reid (AR)
Housing Officer for Kings Crescent Estate (Hackney)

Donna Bryce
Head of Resident Safety and Interim Head of New Build

Apologies:
Bianca Rembrandt, Community Safety and Principal Enforcement Officer
Deborah Noel, ASB Manager for the North of Hackney

Bronwen Thomas, Project Officer Regeneration
Lynn Humphrey from Digital Skills Team

Agenda Item
Action and Owner

1
Welcome, Introductions & Apologies

Sarah H proposes to approve the minutes from the last ETRA in April 2021, Alice H seconds. (Confirmed via WhatsApp post meeting)

2
Update on Kings Crescent South & Wider Estate

Annette gives the following updates:

Blocks in ‘Kings Crescent South’: Bramfield, Theobalds, Datchworth & Weston Courts plus Annette to report on general estate management
· Clarification on estate management – Kings Crescent is split into two sides. The newer blocks were handed from the new build team over to “business as usual” on 20 December(?) 2019. Annette is part of “business as usual” and she does pretty much anything. Regardless of your tenure, you can email neighbourhood@hackney.gov.uk and Annette’s team will filter the request and get the answer from the relevant department.
· Ants in Bramfield/Theobalds – A survey was done; Annette will chase the environmental services to know what was the outcome.
· Hackney Digital skills update – Lynn gave her apologies.

AR to chase environmental services and update the residents about the outcome of the ants survey

3
Service Charges

Phil McKee gives a summary of the recent Service Charges meeting with Judith Morrison (Head of Leasehold & Right to Buy Services):
Residents prepared 10 questions for Judith who kindly prepared and answered these questions.
Residents asked why there was such a large increase in electricity for some buildings. Judith agreed to look into it.
Questions were also raised about why about 50 residents have been overcharged for their electricity. Judith also agreed to ask the questions to the energy team. Residents raised the issue of people being charged the wrong amount for the service charges and Judith explained that since the cyber-attack services charges were being calculated and managed manually with Excel spreadsheet which was shocking for many residents.
Another point was that many lines from our service charges do not actually happen such as gardening or estate management. Judith explained that even if those items were in the estimates, they should not be charged in the actuals if the service had not been delivered.

4
Update on Kings Crescent North

Blocks in ‘Kings Crescent North’: Lemsford, Sandon, Kimpton, Wallington, Radwell, Therfield, Barley, Chipping, Redbourn, Kelshall, Ardeley, Rushden, Widford (these are all the blocks that were built and refurbished in phases 1&2 of Kings Crescent regeneration)

William gives the following updates:
· Update on list of all defects handed over from Higgins to LBH – No update
· Update with ongoing issues:
o Broken doors & reason for yellow railing instalment – These were installed to deal with the overreaching of the doors. They will be removed this week and hinges changed to stop the overreaching. Handles are also being replaced.
o Slippery patches of courtyard – No update
o CCTV for bike stores – This has been installed.
o Reason for lifts breaking/no signal in lifts/alarm buttons working now? – The emergency lines are working in the lifts. The lift specialist concluded that the other issues came from overheating; Higgins have agreed to install ventilation to all lifts. A new contractor (APEX) is now in charge of managing the lifts. Hackney hopes APEX is more competent than the previous contractor.
o Cracks in windows – All windows defect needs to be reported to the repair team. Hackney needs evidence of repetition of the defects to get it resolved.
o Ventilation system issues – People should report issues with their Mechanical Ventilation Heat Recovery (MVHR) units to the repair team so they can build a register of issues and decide if this is a defect or not. Though it was noted that leaseholders would be expected to pay for service or repairs themselves, unless there was a proven defect.
o Play street signs – Bronwen is working to get signs designed which would aesthetically go well with the estate.
o Bollards – The retractable bollards will be replaced when a good replacement is found.
o Playing logs – the wooden logs will be replaced by rubber logs.
· Allotment Courtyard – noise, damage to allotments and walls, consultation regarding redesign of ‘fruit maze’ area – EP is proposing to remove the structures and have a grassed area instead. Annette asks what other residents think. Others are worried that a grassed area may turn into a football pitch. Annette explains that 139 residents would need to be consulted and that a majority would need to agree to the proposal for anything to happen. Fund could possibly come from next year’s fund for estate improvement, but Annette needs to check if this is possible.
o It was noted that the noise is a significant inconvenience for some residents.
o The benefit of space for the children to play outside was noted as well as the challenges of an outdoor space which works for all. Though it was highlighted that the noise disturbance was often from balls games & loud screaming/shouting rather than just from play activities.

Donna explains that she is working on coordinating an action plan to deal with all issues raised by residents which have not being solved yet. She has done this for a different estate before and it worked well.

Update from Bernard from the cleaning team.
The cleaners are in charge of cleaning the windows they can reach. Residents from Theobald and Bramfield courts explain that no windows have ever been cleaned in the last 10 years. Bernard will visit all blocks to see if this is true.
Hoovering is taking place as it should. If residents have issues with the cleaning, they can contact Bernard by emailing cleaner.estates@hackney.gov.uk or by phoning 0208 356 2121.
If an issue does not get resolved, Bernard accepts to be emailed directly at: bernard.thomas@hackney.gov.uk

Annette explains how to report repairs:
On 0208 356 3691
or by email to repairsrcc@hackney.gov.uk
or via our chat facility https://hackney.gov.uk/repairs available Monday to Friday 9am to 4.30pm

A query was raised as to whether this contradicted the statement at the start of the meeting that all issues could be raised with Annette. Annette clarified that residents could cc her into emails when contacting other departments and she will then be able to help chase & also re-direct emails if needed.

Annette explains how to report illegal parking:
Email parking.enforcement@hackney.gov.uk or if your enquiry is urgent, e.g. someone is blocking your driveway, you can request parking enforcement by calling:
Monday to Friday, 8am to 5pm: 020 8356 8877 / 5pm to 8:45pm: 020 8356 7555 Saturday, 7.30am to 8.30pm: 020 8356 7555
Sunday, 8.15am to 4.30pm: 020 8356 7555
Or online at https://hackney.gov.uk/request-parking-enforcement

Annette is aware that the recycling bin doors outside Therfield Court on Sim Street are broken. She has reported this to Hackney’s repairs department.

AR to help the TRA with the consultation process

BT to visit all blocks to see if windows are getting cleaned

DB to share action plan

5
Heating costs in Newer Blocks

· Competitive?
· Update on broken meters overcharging residents.
· Heat Trust enrolment?
Donna gives the following update:
A meeting will be organised with the different energy teams, the IT services and possibly a third-party specialist before the end of next week to come up with a solution.
While the Committee noted the positive steps, it was highlighted that this was first raised at TRA meetings with Hackney over two years ago (as noted in the minutes from those meetings) and so the speed of a response on this issue is not acceptable.

6
Update from Source Partnership

Update from John:
The Vince Murrain community hall has been opened on Wednesday and Friday afternoons but not many people have visited.
Events may start again towards the end of July.
Two contractors are still tendering for the next phase of works on the estate and the successful tenderer should be revealed in September. Start on site will not start before March next year.
Site visits are being organised to the tendering contractors’ live building sites for residents to see what those contractors are like.
In terms of section 20 notices, they will be shared in August. Those notices will give a better estimate of the likely cost of the works for the individual flat.
A number of residents have raised the questions of the council buying their flat so they can avoid paying for these works. The council has a limited budget for this. It is possible to apply for that. The council’s budget for this year has already been allocated but it includes four or five of the affected leaseholders. Simon Theobald (simon.theobald@hackney.gov.uk) is the head of housing and finance who can organise for a valuer to go and visit flats.

7
Any other business?
JWM asks about the storage available on the estate and how to apply for it.
AR confirms there is storage available.
SH highlights that she spotted young people playing in the out of bounds area where the previous allotments are.
EP and DB explains that fibre broadband is in the process of being installed on the estate, for more details visit: https:/2021/07/10/message-regarding-community-fibre-installation/

8
Dates of next meetings & close
Street Party – 14 August 2021 – Volunteers are required
Community Party – 11 September 2021
Community Meeting (AGM with elections of TRA members) – 15 September 2021
ETRA – 12 October 2021

Previous Information:
Agenda
On Zoom only due to Covid-19 restrictions
The zoom link for this meeting will be emailed to all who request it (email kingscrescentn4@gmail.com)

Agenda Item
Suggested
Timing

Lead

1
Welcome, Introductions & Apologies
5 mins
Emley (TRA Chair)

· Approval of minutes from last ETRA meeting (April 2021)

2
Update on Kings Crescent South & Wider Estate

Blocks: Bramfield, Theobalds, Datchworth, Weston Court and general estate management
· Clarification on estate management
· Update on action points from last meeting
· Play Street – 3 no entry signs – update on installation.
· Ants in Bramfield/Theobalds
· Hackney Digital skills update

(Other Hackney departments may also be represented here)
20 mins
Annette Reid Housing Officer

3
Service Charges

· Summary of recent Service Charges meeting with Judith Morrison (Head of Leasehold & Right to Buy Services)

10 mins
Phil McGee
(resident)

4
Update on Kings Crescent North

Blocks: Lemsford, Sandon, Kimpton, Wallington, Radwell, Therfield, Barley, Chipping, Redbourn, Kelshall, Ardeley, Rushden, Widford
· Update on list of all defects handed over from Higgins to LBH
· Update with ongoing issues:
o Broken doors & reason for yellow railing instalment
o Slippery patches of courtyard
o CCTV for bike stores
o Reason for lifts breaking/no signal in lifts/alarm buttons working now?
o Cracks in windows
o Ventilation system issues
· Allotment Courtyard – noise, damage to allotments and walls, consultation regarding redesign of ‘fruit maze’ area

30 mins
Will Owen Project Officer Regeneration (Hackney)
Donna Bryce New Build Team

5
Heating costs in Newer Blocks

· Competitive?
· Update on broken meters overcharging residents.
· Heat Trust enrolment?
10 mins
Energy team Or Hackney Representative

6
Update from Source Partnership

· Update from John/Carol
5 mins
Source Partnership

7
Any other business?

5mins
Emley (TRA Chair)

8
Dates of next meetings & close

5 mins
Emley (TRA Chair)

**Please note that this meeting will only deal with estate related issues**
We will have another community focused resident meeting in September 2021 to discuss plans and ideas for events and activities etc. This will also be our AGM and we will be electing the new committee. We are looking for new committee members!
Feel free to email kingscrescentn4@gmail.com with any ideas or suggestions for community building or to find out more about how to get involved!

Steering group Meeting July 2021
2021-07-27 19:00 - 20:00 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com

Notes of Kings Crescent Steering Group Meeting
held on 27th July 2021 via Google Meet

Those Present:
Cllr. Brian Bell (BB) (Chair)
Cllr Clare Potter (CP)
7 residents:
EP, JWM, KH, PA, PD, HC, TD
(Names removed for public version)

In Attendance:
Ron Greenwood (RG)
William Owen (WO)
Carol Squires (CS)
John Morris (JM)
Menekse Saitoglu
Sam Curtis Lindsay (SCL)
LB Hackney
LB Hackney
Source Partnership (ITLA)
Source Partnership (ITLA)
Source Partnership (ITLA)
Hackney Showroom

1.0
Introductions and apologies
Action

1.1
Apologies were received from residents ES and RA

2.0
Notes of previous meeting held 26th May 2021 and any Matters Arising not elsewhere on the agenda

2.1
The minutes from the last meeting were agreed as accurate. All matters arising to be discussed on the agenda.

It was noted that the sewer behind the Vince Murrain Community Centre has finally been repaired with a permanent cover.

3.0
Hackney Showroom update

3.1
Sam updated the meeting with the planned events over the coming months organised by HS:
· 14/8 – street party 12 noon to 6.00 pm to launch the refitted HS/TRA space.
· Everyone on the estate should have received a brochure listing activities for the rest of 2021.
· 16/8 for 2 weeks Futureheads for 8-11 year olds. On line sign up. All activities are free for KC residents.
· From 3/9, every Friday an over 60s lunch club, 12 -2. In parallel with this, HS are also launching a befriending service.
· The TRA is restarting the homework club in the HS space from 6/9.
· Disco Loco library on Tuesdays 4-6 with reading and activities
· Easy Rollers – soft play and music for under 1s between 10 and 11 am, under 5s 11 to 12.
· Kings Feast – a meal and quiz, kids before 7.00, adults 7.00 to 9.00
· 15/9 TRA AGM
· TRA family fun mornings once a month from 7/10 – coffee and drop in to chat to Chama, HS Community Co-ordinator.
· The space will also be open for hirers.
· Once open, HS will be at Murrain Rd 10-6 Monday to Friday.
CP asked what the arrangements will be for local residents to run activities.
SCL confirmed that for events run by HS there will be no charge for KC residents but if someone is running an activity for which they charge, a small subsidised charge will be levied on their use of the space.
JMW to send SCL details of someone she knows who is interested in running seated exercise classes.

JMW

4.0
Unit C update

4.1
WO reported that there are a few snags to sort out before hand over. He showed some photos of the internal fit out.

5.0
Phase 3&4 update

5.1
RG reported that the 6th and final negotiation meeting is due to be held next week. A total of 12 weeks of negotiations. He was encouraged by the attention to detail and the involvement of senior directors, demonstrating a keenness to win the work.
Issues that have been challenging or been the subject of value engineering include:
· Uncertainty about pricing and availability of pre cast concrete such that part of the ground floor flank elevation to the main courtyard on DZ5N has been changed to brick
· Alternative lift supplier being discussed with the LBH lifts team for sales flats
Savings on refurbishment have been considered in the light of a desire to maintain design parity with the new build blocks.
· RG presented proposals to retain brickwork to walkways facing inwards to the estate. EP, PA and JWM were in favour of this as long as existing metal work and other retained elements are cleaned up. JWM asked if the balcony walkways would be resurfaced. RG confirmed they will.
The view is that the external changes may require a planning application as a material amendment to existing permission.
Further value engineering proposals will result in:
· Not replacing Weston Court roof. The condition survey indicates that the roof has a 15 year life. The view is that preserving the roof is more sustainable than its replacement with a green one. RG acknowledged that this will put Weston Court out of synch with the other blocks in terms of future roof replacement programmes. PA agrees with this.
KH asked if brick is not considered a better option visually. RG – specifying pre cast concrete does fit with fashion but there is an aspiration to specify a mix of pcc and brick.
CP asked if these reductions will result in a lower charge for leaseholders. RG replied that inevitably, the less is spent on the refurbishment, the lower the leaseholder recharge will be.
HC queried the rationale for changing roofs given the release of carbon when carrying out building works. RG agreed with the principle that it is more sustainable not to change the roof.
CP asked if, when the Weston Ct roof does need replacing it will be replaced with a green roof. RG assumed that this would be the case unless there has been further technological developments when this time comes.
· Omission of external resident stores from spec. is another potential saving. JWM strongly opposed to this; they are used extensively, though she acknowledged they can attract ASB. RG suggested the option of identifying alternative storage facilities. Fire safety is also a consideration in removing stores where they are currently situated. BB asked what is proposed for the areas where the stores will have been removed. RG replied that there are no plans at the moment; it could be worked through with residents and the contractors.
CP asked if data could be brought to the next meeting demonstrating how well used the stores are at the moment. WO to compile a report for the next RSG.

BB asked for an updated timetable. RG reported:

o Final negotiation meeting 6/8/21
o Best and final offer to be submitted by 23/8/21
o S20 stage 2 to be issued once the result of the tender is known – Sept.
o A surgery for leaseholder queries will be organised mid Oct.
o End of October completion of S20 process.
o Cabinet approval on 6/10/21.
o Contract signed in November.
o 3rd stage S20 notice is more by way of information and can be issued after contract entered into.
o Spring 2022 start on site.

EP raised the timescale of the S20 process: if cabinet has given the go ahead early in October, there will not have been the opportunity for leaseholders to put concerns via S20 consultation before the cabinet approval. RG stated that the issues are well known and there will be a delegated authority to deal with ongoing concerns at Director level.

BB emphasised that leaseholders can only be charged a maximum of what they have been notified in the S20 notices. It looks likely that there will now be reductions for all blocks.

EP asked for an update on leaseholder buy backs. RG reported that they have continued and that 2 or 3 more are being processed at the moment.

WO

5.2
There was a site visit to [one of the potential contractor’s] sites this morning. BB asked for feedback.

PA found it interesting. The finishes and the show flats seemed well designed, despite a few small issues with cupboards and doors. The community centre was an impressive size and similar to the size of the planned CC at Kings Crescent.

PD thought common areas were a generous size and again, finishes looked good.

BB noted the balconies that looked out over a very busy road and the underground car park apparently flooded.

WO ran through photos and videos he took on the visit.

RG noted that one area of discussion arose around the desire to start the conversation about the fit out of our community centre early.

6.0
Phase 1 & 2 update

6.1
WO reported that many defects have now been resolved. An external consultant went round the energy centre and has asked to speak to a few residents about monitoring their energy use over a period of time.

LBH are still waiting for a response from Higgins on resolving the problem with venting the lift shafts. WO will let residents know when remedial works are starting.

KH reported that the Wallington lift is very noisy. WO to note and pass onto the lift consultant. He also noted that a new lift contractor is now in place for LBH – Apex.

BB asked that this is kept on the agenda for future meetings.

WO

WO

7.0
TRA update

7.1
EP reported that the TRA had their quarterly community-focused meeting on 10/6. An event around the allotments was organised on 20th June; there is another one this Sunday.

The homework club is switching to HS in September.

The TRA secured a grant so that HS’s Futureheads programme can be extended into a second week.

TRA AGM is on 15th Sept. Nominations for new committee members are welcome.

8.0
ITLA update

8.1
JM gave an update: Source have resumed a presence at the CC office on Mondays and Wednesdays but there have been very few visitors. We will take a break over August and review in September.

We have been dealing with leaseholder buyback requests and anticipate more work when the next stage of S20 Notices go out.

9.0
Any urgent business

None

10.0
Date of next meeting

22nd September 2021, 7.00. We will seek advice nearer the date if it will be possible to meet in person.

Agenda:

Agenda item
Lead

1

Introductions and Apologies

Cllr Bell (Chair)

2
Notes of previous meeting held 26th May 2021 and any matters arising not elsewhere on the agenda

Cllr Bell (Chair)

3
Hackney Showroom – update and future activities

Nina, Sam (HS)

4

Unit C update

Will (LBH)

5
Phase 3 & 4
a) Update on progress with contractor procurement
b) Site visits – Ladderswood Estate 27th July

Ron (LBH)
Ron (LBH) / John (Source)

6
Phase 1 & 2

Will (LBH)

7
TRA update

Emley (TRA Chair)

8

ITLA update
Source

9

Any urgent business

Cllr Bell (Chair)

10
Date of next meeting

Cllr Bell (Chair)

Gardeners Gathering
2021-08-01 11:45 - 13:45 | Allotment Courtyard, Between Therfield, Barley, Chipping & Redbourn Courts

Kings Crescent Street Party
2021-08-14 12:00 - 18:00 | Play Street, 4 murrain road, London, N4 2BN, United Kingdom
Hackney Showroom are hosting a Street Party on the Play Street
with live bands and DJs, soft play outside, food stalls,
a bar, dancing and loads of fun!
Neighbours, loved ones and friends, the time to get out and celebrate is here. And we are bringing the party right to your doorstep!
Join your neighbours for a day full of music with DJs and live acts TALIABLE, MARIA UZOR and NOON GARDEN.
We have Caribbean food courtesy of BICKLES OF BRIXTON, ice cream, a bar and all round good vibes.
This event is FREE and is for Kings Crescent residents and surrounding neighbours.
Simply register for yourself and/or your household to let us know you’re coming

The TRA will be hosing a jumble sale during the party(12-3pm)
with all proceeds going to a local food bank & soup kitchen (St JohnsN4)
Please help with:

Donations of books, home items, kids clothing, toys etc (to sell at the jumble sale)
Clothing & food (to donate directly to St Johns food bank and clothing bank – see details below)
Cakes to be judged ‘bake off’ style at 12.30pm then sold. Prizes will be given to the adult and child winners!
Volunteers to help at the event

The TRA committee will be around on the day to answer questions and let you know how to get involved.
Please do find us and let us know your thoughts and ideas about the activities and events you’d like to see happening on Kings Crescent.
Further details of what is needed by St John’s food bank:
Non-Perishable Foods:

UHT/ Long Life Milk
Fruit juice
Breakfast Cereal
Soup
Rice
Pasta / Instant noodles / Spaghetti hoops
Tinned Tomatoes / Tinned Vegetables
Pasta / Curry sauces
Lentils, beans, and peas (pulses)
Tinned Meat / Tinned Fish
Tinned Fruit / Custard / Rice Pudding
Peanut Butter
Honey/ Jam
Biscuits
Tea / Instant Coffee

Those and their families turning to the Food Bank for help would also appreciate the following

Non-food items: 🧻🧼🧴

Toiletries – deodorant, shower gel, shaving gel, shampoo, soap, toothbrushes, toothpaste, hand wipes
Sanitary products – sanitary towels/tampons (urgently needed at the moment!!)
Household items – toilet paper, washing up liquid, laundry powder/ tabs

Plus, Pet Food: For cats & dogs
Plus, any clean Carrier Bags are always gratefully received.
Any of this along with clothing donations for the clothing bank can be collected at the Jumble Sale. Clothes need to be washed and in good condition (adult clothes only please but any childrens items can be sold at the jumble sale)
If you are not able to attend but would like to support the food bank you can donate directly here: www.bankuet.co.uk/stjohns.

Police community contact session
2021-09-10 13:00 - 14:00 | Outside Sainsburys, 255-259 Green Lanes, London, N4 2UX, United Kingdom
The Brownswood Police Safer Neighbourhoods Team are holding a community contact session.
Go along to meet them outside Sainsburys if you want to meet the team, ask questions or just have a chat!

You can contact the team via:
Mobile: 07843291140
Email:Brownswood.SNT@met.police.uk
You can also follow your local team on Twitter:
@MPSBrownswood
Met Twitter accounts:
@metpoliceuk
@MPSHackney

Kings Feast Event
2021-09-11 17:00 - 21:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Book your FREE tickets here: https://www.hackneyshowroom.com/kings-feast/
(Children welcome before 7pm)

Community meeting & AGM September 2021
2021-09-15 19:00 - 20:30 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Community Meeting & AGM
Minutes

Agenda Item
Action

1
Welcome and Introductions
Emley Pine (Chair) welcomed everyone to the meeting.
Apologies: 6 residents (names removed), Annette Reid (LBH).
Emley explained that the TRA was officially formed 2 years ago, by AGM. No AGM was held last year due to the pandemic.

Formal Kings Crescent Tenants & Residents Association AGM
Attending:
17 Residents – names removed
(Non-residents): Oliur Rahman (LBH), Sasha Khan (LBH), John Morris (Source Partnership), Nina (Hackney Showroom), Councillor Clare Potter
Approval of minutes from last AGM
The minutes were approved by AM and AH
Chair’s report (Emley Pine)
Emley gave a report of the past 2 years including the following points (see Chair’s report for more detail):
– explained the origins of the committee, before transitioning to an official TRA in September 2019;
– set out the objectives of the TRA;
– set out the TRA’s achievements over the past 2 years, including design of a logo; holding of separate community meetings and ETRA meetings (8 in total per year); set up of bank account; phone for residents to contact; social media presence; ensured signs of community during lockdown; running family fun mornings; parties; crowdfunding campaign raising over £18,000 to fit out Unit C as a shared community space with Hackney Showroom (HS); homework club; continued liaison with Hackney Council (LBH) and other community organisations; attending training relevant to the TRA; taking over management of the allotments from LBH;
– Acknowledged the community work done on the estate in the past, including by Vince Murrain, Jill Walker-Murrain, Patricia Sim, Roy Watkin, Peter Akhurst, Alison, Liz & Mukturam, Alfred Fiorentini, Edie & Alan, and Barbara & Bob Curtis, and said that the new TRA are building on their work;
– Thanked all committee members for their contribution, including those who had stood down during the 2 years, or were standing down now.
Treasurer’s report (Alice H)
The accounts for 2020 have been signed off by LBH.
Current balance at end of 2020 was substantial (£15,470) but mainly ring-fenced for certain projects (including the Unit C spacehive money, and homework club money).
The Treasurer noted that the TRA and particularly Emley have worked very hard to obtain this funding.
As at the end of 2020 not all the funding for Spacehive had been received (though this has now).
Expenses were low in 2020 (mainly due to the pandemic) but this is expected to reverse in 2021 when outgoings will be higher.
As a new committee we are continuing to work on how we manage our financial processes well.
The accounts for 2020 were approved by the members of the TRA.
Election of TRA Committee members (chaired by Oliur)
Oliur congratulated the TRA on the work they had done since being formed.
The current members of the TRA stood down.
Nominations for the new committee were as follows (nominator and seconder in brackets):
– Chair – Emley Pine (Emley, Jill)
– Vice chair – Sarah H (Sarah, Alice)
– Treasurer – Alice H (Jill, Emley)
– Secretary – Ellie V (Emley, Jill)
– Jenn F (safeguarding lead) (Emley, Andrew)

Other nominated members:
– Jill WM (ward panel rep)
– Tom S (gardening sub-committee)
– Andrew M
– Christine E
– Patricia S
– David B
– Ashley M
– Azucena A
– Remi BM
– Hana C
All of the above 15 people were voted for, and now form the new TRA committee.
AOB related to AGM
Emley proposed that there should be a gardening sub-committee. Alice noted that we would need to be clear whether the sub-committee would manage their own finances – that would be decided afterwards. John mentioned that the sub-committee would also need a process for decision-making and which decisions would need to be fed through to the main committee. Oliur agreed his team could support the TRA in setting up the arrangements for the gardening committee.
The TRA voted to set up a gardening sub-committee.
Close of AGM
Emley officially closed the AGM.

Resident Participation team to work with the TRA on the sub-committee arrangements

2
Community meeting
Minutes of the last community meeting
The minutes were approved by Jill and Menekse.
Funding from the community development fund (CDF) from 2020/21 has now been spent on the Kings Feast party in September 2021. Other funding was spent on the Disco Loco megazine, and £750 for an art project for kids will now be taking place in October half term. £600 for gardening has been partially spent on equipment. Further events are being planned to spend the remainder of the funding we received.
By the end of October the money from the 2020/21 CDF will therefore be used. This means we can then apply for sums from the 2021/22 CDF.
The 2021/22 CDF is providing funding towards a film (£600) therefore there is still £2,400 to claim for this financial year.

3
Hackney Showroom Update (Nina Lyndon)

Nina gave an update on the recent work of HS:
The magazine was delivered to children on the estate, and the remainder went to other local communities and schools.
HS has run some successful events. The Young Actors training programme – 12 young actors have just graduated from the programmes – 2 have already been signed by agents and 3 have places at drama school.
Street Party was successful with live artists, play equipment for children.
37 children attended Future Heads summer camp – the theme was ‘protest’, involving art, poetry and drama as well as fun activities.

Free weekly activities have now begun – including a library for primary school age kids which is an asset for the community; easy rollers (pre school); lunch club for over 60s (though others are invited to come along!); a Turkish-speaking duty manager has been recruited who is here on Fridays; the Hackney Showroom space is now available to hire by residents
In October half-term: a theatre company will be sharing a new show that’s being developed; there will also be a ‘taste of Africa’ evening for former residents of African countries to share stories etc; African singing workshop

Next ‘Kings Feast’ communal meal (and possibly bingo) will be held 11 December.

FutureHeads club is now starting weekly on Saturdays 4-6pm (for 8 – 11 year olds).

4
Open Conversation

Emley sought ideas from residents. The following were suggested:
– Regular quiz night? This may attract a range of residents of different ages.
– Kings Feast could potentially be a quarterly event
– Classes – e.g. yoga, pilates, Zumba?
– Singing class / choir
– Language classes (e.g. Spanish lesson, or cultural event)
– English / Turkish language exchange
– ESOL classes (these were run previously by Hackney, paid for by Higgins as part of Phase 1, and well attended)
– Youth activities (HS have some funding to some detached youth work for a period from January – and also 4 week ‘tasters’ of various activities). HS suggested the TRA may be able to fund raise for these tasters (cost approx. £800)
– Creative classes, such as art or creative writing.

Opportunities to celebrate the diverse cultures of residents of KC (King’s Feast could also do this).
Emley encouraged people at the meeting to seek feedback from other neighbours as to what events / activities they would like. This is particularly important as the new contractor will soon be appointed and will be contributing significant community funding for the estate.
Oliur’s team will share opportunities for pots of funding external to the Council which we may be able to tap into.
CDF monies should be spent within the FY it is claimed for (and if it isn’t, it is difficult to claim from the subsequent year’s CDF). Andrew noted that we should be applying for funding for the activities planned for the remainder of this FY (such as further Kings Feast events).
Oliur noted that he would be happy for the TRA to have the film crew money paid into our account. Oliur and Emley / Alice to discuss.

TRA to contact previous pilates instructor
Oliur to advise if there is any funding that might work for fitness classes
Oliur to contact LBH colleagues to explore ESOL classes

Oliur to share funding information.

TRA to discuss car park money with Oliur

5
Source Partnership Update by John Morris

The successful contractor will not be approved by LBH until November.
The Resident’s Steering Group is looking for more resident members. It hasn’t been very active whilst the tendering process has been ongoing, but will become more active once the contract is awarded. For example, the TRA could have some input into the design of the new community facility (Ron Greenwood has suggested this).

6
Any other business
Remi is running an event in Unit C to raise money for Cancer Research on 24th October (10 – 2) for everyone to attend.
Hackney are doing a communal walk-about on Friday to look for communal improvements which could be undertaken. Anyone can join them.
Dates of next meetings & close
ETRA – 12th October 2021
Community – 7th December 2021

Previous information:
This community meeting hosted by the Tenants & Residents Association (TRA) committee aims to celebrate the community which already exists on Kings Crescent and look for ways to develop this further.
It’s a chance for residents to discuss what events and activities we have planned and what you want to have happening on Kings Crescent, plus a chance to meet your neighbours etc.
Featuring:

Updates from the TRA committee
Updates from Hackney Showroom, Source Partnership and Hackney’s Resident Participation Team
An opportunity to share your opinion and ideas

This meeting will start with the ‘Annual General Meeting’ (AGM) where the new resident’s group committee will be voted in. If you are interested in joining the committee please email KingsCrescentN4@gmail.com or call 07926568497
Click here to read the Chair and Finance reports in advance of the AGM
This meeting will take place in the newly fitted out Hackney Showroom space (Covid allowing). However, if you need to attend on Zoom we are hoping to have that option available too, please email KingsCrescentN4@gmail.com for the link.
Please note these community focused meetings take place in March, June, September and December each year.
There are separate meetings to discuss estate related issues (with Hackney representatives attending) in January, April, July, October.
Childcare will be provided at the meeting. Our lovely homework club volunteers will be on hand to supervise your children if you need to bring them along. We’ll have some colouring and craft activities available and cartoons to watch.
Refreshments provided too!

AGENDA
Kings Crescent Tenants & Residents Association
2021 AGM &
Community Meeting Agenda
15 September 2021 7.00-8:30pm
Venue: Hackney Showroom space, 4 Murrain Road, N4 2BN
This meeting can also be accessed on Zoom if needed – email kingscrescentn4@gmail.com for the link

Agenda Item

Suggested timing
Lead

1
Welcome

Welcome & Introductions, including apologies for absence
5 mins
Emley (TRA Chair)

2
Formal Kings Crescent Tenants & Residents Association AGM

a. Approval of minutes from the last AGM (Sept 2019)
b. Chair’s report (including overview of achievements since the TRA formed 2 years ago)
c. Treasurer’s Report
d. Election of New TRA Committee members
e. Any other business related to AGM
f. Close of AGM
30-40 mins (depending on questions)
Emley (TRA Chair)
&
Treasurer for 2020 (Alice)

3
Community Meeting

· Approve minutes from last community meeting (June 2021)
· Update on CDF spend so far and money available for community activities
5 mins
TRA Chair

4
Hackney Showroom Update

Planned events and activities
15 mins
Hackney Showroom

5
Open Conversation

Opportunity for residents to share ideas and suggestions for activities and events on Kings Crescent:
· What have you enjoyed about previous events/activities?
· What else would you like to see happening?
20-30mins
Residents

6
Any other business
5 mins
TRA Chair

7
Dates of next meetings & Events
Close
5 mins
TRA Chair

Please note that this meeting is focused on community. The next meeting for discussing estate related issues with Hackney is the ETRA meeting in October 2021.

Estate Walkabout
2021-09-17 09:15 - 09:45 | Vince Murrrain Community Centre, N4 2GD
The residents annual walkabout will be on Friday 17 September at 9.15am – meeting point outside Vince Murrain Community Hall.

In attendance, Housing Officer, Resident Participation Officer, Ward Councillors and the Communal Works Officer.

The invitation is open to all residents living on Kings Crescent.

The purpose of the walkabout is to improve communal areas on the estate and look at non-urgent communal repairs and improvements.

Regards

Annette Reid
Housing Officer
Kings Crescent – Estate Regeneration & New Build Developments

Tel: 0208 356 3330
Email: neighbourhood@hackney.gov.uk

Steering Group Sept 2021
2021-09-22 19:00 - 20:00 | Online
This is a closed meeting for those who have applied to be part of the residents steering group. It is mandatory to have attended the steering group training provided by Source Partnership. The steering group comprises of residents from both the old and new blocks and provides resident input into the next stage of new build and refurbishment of Kings Crescent.
For further information on joining the ‘Resident Steering Group’ please email john@sourcepartnership.com or carol@sourcepartnership.com

Notes of Kings Crescent Steering Group Meeting
held on 22nd September 2021 via Google Meet

Those Present:
Cllr. Brian Bell (BB) (Chair)
Cllr Clare Potter (CP)
3 residents:
EP, ES, PD

(resident names removed in public version)

In Attendance:
Ron Greenwood (RG)
William Owen (WO)
John Morris (JM)
LB Hackney
LB Hackney
Source Partnership (ITLA)

1.0
Introductions and apologies
Action

1.1
Apologies were received from residents HC (who asked for her intention to step down from the RSG to be noted), KH, JWM, PA, AA, Carol Squires (Source)

2.0
Peter Sim

2.1
Councillor Bell and Councillor Potter shared some memories of Peter Sim who died on 23rd August. Peter was the longest standing RSG member and a tenacious advocate for Kings Crescent residents and for the progression of the estate’s improvement and redevelopment. A minutes silence was observed.

3.0
Notes of previous meeting held 27th July 2021 and any Matters Arising not elsewhere on the agenda

3.1
The minutes from the last meeting were agreed as accurate. All matters arising to be discussed on the agenda.

4.0
Phase 3&4 update

4.1
Contractor procurement update
RG reported that negotiations with the 2 bidding contractors are now complete but the deadline for submission of their Best & Final Offers has now been extended to 30th September. This is in response to the recent holiday period and the requirement for them to provide additional detailed information for LBH that was recently requested to establish a comprehensive Building Information Modelling system. This provides a detailed record of all components of new buildings once built. This is particularly important for setting in place a fire safety record. ES confirmed that this comprises 3D modelling and is now becoming standard across the industry.
RG stressed that although this means more delays, LBH are working to achieve the best quality scheme possible. Post Grenfell, there are more safety requirements to deal with. CP acknowledged the frustration this will undoubtedly cause for residents but it is important that the Council meets all these obligations.
RG reported that the programme is now aiming for a Cabinet approval for the successful tenderer on 6th December, with contract signing January 2022. There will be 3 – 6 months set up before start on site in Spring/early Summer 2022.

4.2
Southside leaseholders S20
RG reported that the Stage 2 Notices will now be sent out in January to avoid arriving with leaseholders just before Christmas. They cannot be sent out before the Cabinet approval as the identity of the contractor has to be included as well as cost estimates, total costs broken down by block and component. The specification will also be available on request. There will be surgeries organised for individual owners to discuss personal circumstances and to get clarity on the Notice and payment options. These will be held approx. half way through the statutory 30 day consultation period.
EP raised the issue of the stress this has been causing leaseholders who have no way of planning for the future, not knowing when the 5year clawback of charges period will start. She asked that LBH seriously consider setting a start date for the 5 years now rather than leaving it as the practical completion date. This could be from now, contract signing date or start on site date. RG indicated that internally, this has been raised and a response to the project slippage is being considered. The S20 letter will contain information on any changes to the current arrangements. CP asked that her and Cllr Bell’s weight be added to the representations being made to senior management for this review.

4.3
Pre start on site engagement
RG noted an important piece of work will be around the fit out of the new community facility in DZ5N. The programming of the new build is not known but early decisions on how the space can be fitted out to match the community’s needs and aspirations will ensure it is fit for purpose when completed. The space, at 195 sq m is slightly smaller than the Vince Murrain centre and roughly the same as Unit C. There is a fit out budget. Some LBH officers are looking at options for the future management of the new centre and using Woodberry Down as an example of how social businesses can be involved.
RG would like a clear brief agreed with residents involved in the decision-making, via the RSG, TRA and Hackney Showroom. An example would be whether a commercial kitchen is required. Many at the Ladderswood visit in Enfield liked the size of the community centre there but felt that the size and facilities in the kitchen were unnecessary. However, EP pointed out that a kitchen similar in size to the one in Vince Murrain made it possible to run small cooking classes and to make simple hot meals, while the kitchen in the Hackney Showroom facility is not big enough or well enough equipped to do this.
CP – a commercial kitchen is more about the facilities and standard of the equipment rather than the size of the room.
There was discussion around the need for a business case for a particular approach to the CC fit out. However, there has been consultation through surveys on what residents would like to see in a community facility and EP added that through the activities now running at Unit C, the TRA are able to judge demand and interest from users that can inform decisions on the new space.
It was agreed to set up a Working Group to explore options and produce a brief. EP to canvass interest among residents to join this, RG to identify relevant Council officers to participate and JM to help facilitate.
Action – the Working Group to be constituted by the next RSG meeting on 17/11/21.

RG, EP, JM

5.0
Phase 1 & 2 update

5.1
WO reported back.
· Still waiting for Higgins to produce a programme for venting the lift mechanisms. As soon as this is available, a letter will be sent to all affected residents telling them when their lift will be taken out of service for the work to be carried out.
· Work is still progressing on reconciling energy bills with use. A consultant has been commissioned to inspect the energy centre and they will use a monitoring system that individual residents can use to check their usage against what the energy centre is saying is produced. WO asked for volunteers to have a small piece of equipment fitted. This will produce anonymised data on energy usage. ES volunteered. EP also offered to ask other residents through the TRA facebook site. She also suggested targeting residents who have experienced problems with billing. WO agreed with this.
WO also reported that the relevant section of the LBH IT system is now able to process refunds and the new charges from April 2021 and an update will be available for the ETRA meeting on 12th Oct.
· ES raised an issue with weeds in the Radwell courtyard and who is responsible for keeping this area tidy. WO is on site before the end of the week and will take photos.
· There was discussion about responsibilities for the maintenance of the courtyards, play equipment and the plants, shrubs and fruit bushes. EP asked who to get permission from if the TRA wanted to remove the metal structures that were supposed to be the frames for a fruit maze in one of the courtyards. These are in the shade and haven’t grown. The metal frames are now just a hazard. WO stated that ultimately it is Housing Services who will give the go ahead. He added that he had seen emails between Annette Reid and Eray Taylor on this issue.
This discussion led to a wider one around a lack of clarity on how decisions are made to change designs and layouts and in some cases to remove items that were installed as part of the original development.
ES thought that the original designers should be consulted first before changes to their structures are made and are leaseholders paying for these alterations?

RG agreed that MUF should explain the rationale behind their design. It is important that design intent can be explained and lessons learnt when these are later contradicted by H&S considerations.
ES noted that this is a common tension but that if designers can justify their ideas, H&S should be satisfied.
It was agreed that MUF should be invited to an RSG meeting to talk through these issues.

EP

6.0
TRA update

6.1
EP reported that the AGM took place on 15th Sept. There was a delay to starting the meeting while waiting for a quorum but this was achieved and a new committee was elected with EP still Chair.
Activities are now restarting with the homework club, Family Fun mornings and many other events being run by Hackney Showroom. It is proposed to make the Kings Feast a regular occasion, with the next one in December then again in March 2022.

7.0
ITLA update

There were no updates from Source.

8.0
Any urgent business

None

9.0
Date of next meeting

17th November, 7.00.

September Family Fun Morning
2021-09-25 10:00 - 13:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
We are re-launching our monthly family fun morning!!!
This event is run by residents on the last Saturday of every month 10am-1pm.
This is an opportunity to meet your neighbours and for the kids to have some fun.
We have sports equipment, giant board games, colouring, kinetic sand, etc.
The event is free to attend and open to everyone. If you can, please bring some refreshments to contribute e.g. box of juice, some fruit, a cake, packet of biscuits etc. (Don’t worry if you can’t though or if you forget!!)
If anyone has any ideas for kids activities or wants to volunteer please come along.
All Welcome!!!
Please note that parents/carers will need to supervise their children during the event, thank you.

Tastes from Africa
2021-10-10 15:00 - 17:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Hackney Showroom & Elufowoju jr Ensemble invite you to share with us your sounds, your looks and your tastes from Africa at a big celebration of all 54 African nations.
Are you Kings and Queens of kizomba, a dab hand with a tahtib or simply melodic on the mbira? Is your family vitumbua or jollof recipe unmatched? Perhaps you’d like our DJ to dust off those High Life records, or you want to show us your most stunning chitenge or kente…
Whether you’re bringing something from your heritage or from a memorable holiday or just coming for the vibes, please join us for an afternoon of food, music and community. And let’s see how many countries we can gather together!
Book your free tickets here: https://www.hackneyshowroom.com/tastes-from-africa/

ETRA meeting October 2021
2021-10-12 19:00 - 20:30 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
This ‘Enhanced Tenants & Residents Association’ (ETRA) ‘meeting is a chance for residents to speak to Hackney representatives about issues on the estate e.g. cleaning, repairs, antisocial behaviour.
ETRA meetings happen on a quarterly basis in January, April, July & October
Minutes

In attendance:
William Owen (WO)
Project Officer Regeneration (LBHackney)

John Morris
Consultant at Source Partnership/ Independent Resident Advisor

Clare Potter (CP)
Councillor Brownswood Ward

Deborah Noel (DN)
ASB Manager for the North of Hackney

10 residents

Apologies:
Bianca Rembrandt (BR)
Community Safety & Principal Enforcement Officer

Annette Reid (AR)

3 residents
Housing Officer for Kings Crescent Estate (LBHackney)

Agenda Item
Lead
Actions

1
Welcome, Introductions & Apologies

· Approval of minutes from last ETRA meeting (July 2021)
Approved by: Emilie
Seconded by: David

Emley (TRA Chair)

2
General Estate Concerns

· ASB & CCTV – DB – has accumulated issues through FB one of the issues that was raised was about the CCTV, Residents having issues getting access to CCTV footage. He feels that as we pay for this service we should be able to have access to it. Bikes stolen was captured on CCTV – DB has spoken directly to Bianca Rembrandt (LBH) she will deal with non-residents, the ASB department (Deborah Noel) will deal with resident ASB. Housing Officer Annette Reid will deal with some ASB. Details again given on who to contact within these teams. Cllr Potter (CP) – explained that CCTV team do have many queries which can make it difficult to get answers. Will Owen has offered to break down list of contacts.
· Waste management – bin collection, size of waste areas – DB has picked up some complaints about waste management, he explained a problem in Wallington/Kimpton rubbish bins are becoming full of the course of the week and are only cleared once a week. Rubbish collectors are leaving rubbish on floors and are not clearing up. JWM raised an issue with flies in her property, other residents are having the same issue -Estate Wide problem. WO explained because the issues raised are various it will involve several teams involved. HC asked if bins can be cleared more regularly, WO has stated that this would not happen. Menekse raised issue with cleaning of bin chambers. WO take issues back to HC Cleanining Estate Dept.
· Bollard issues & no entry signs for play street – missing bollard will be replaced on play street. No entry signs a temp solution is being looked at, finding a long term solution
· Hackney Digital skills update – no Update

Various Hackney Representatives

Will Owen to compile list of key contacts to share with TRA

WO/EP to share information about Hackney waste collection & recycling with residents

WO to find out about how often bin chambers are cleaned

3
Kings Crescent South

Blocks: Bramfield, Theobalds, Datchworth, Weston Court and general estate management
· Update on action points from last meeting
· Ants in Bramfield/Theobalds – No update
(Annette was not available for the meeting today so no updates given)
Annette Reid Housing Officer

4
Kings Crescent North

Blocks: Lemsford, Sandon, Kimpton, Wallington, Radwell, Therfield, Barley, Chipping, Redbourn, Kelshall, Ardeley, Rushden, Widford
· Update on list of all defects handed over from Higgins to LBH
o Broken main doors – New hinges have been installed. Ardleley court door still broken.
o Slippery patches of courtyard remain unresolved – Still unresolved. Higgins came and resealed, but it hasn’t been as successful as LBH hoped. There will be a walk-around on 14.09.21. to find a long term solution. Resident in Lemsford Crt has complained about water dripping outside her property, from properties above her.
o Bikes/scooters still getting stolen – Residents to contact police, CCTV and ASB teams
o Update on lift issues – overheating issues still continue. New lift contractors have made progress but work ongoing.
o Smoke vent lights – No update
o Cracks in windows, windows slam shut in wind, balcony doors affected by wind – TRA to ask residents if they have had any more issues with cracks in window panes……..
o Ventilation system issues (in flats) – Council tenants (LBH) are responsible. If leaseholder, they need to do a survey and report to Higgins who are responsible.
o Update on heating system, faulty meters, new pricing – AM asked has there been a survey across the social housing stock to find out if this is a wider issue. Energy efficiency – Subcontractor DAVLOs will be coming to survey. Pricing issues have been delayed but should be resolved soon.
· Discuss best way to proceed with resolving issues – suggested need for group of affected leaseholders to collaborate with social tenants to gather data on what the issues are to present to Higgins. LBH are responsible for social tenants flat so can support with those but not with individual leasehold properties.
· Allotment Courtyard – new suggestion to remove metal structures from ‘fruit maze’ area but leave plants in place – LBH due to have a meeting – no response. No update. EP re-raised the issues that were spoken about at previous ETRA.

Will Owen Project Officer Regeneration (Hackney)

Energy Team

DB to follow up with WO to get updates.

DB to continue to collate data on issues in new blocks

WO to update on results of monitoring heating systems

EP to follow up on allotment courtyard ‘fruit maze’ plans

5
Service Charges Update

· Actuals show increase from estimate despite concerns with residents not getting what they pay for – No update or statement. JM to be contacted directly regarding this issue. MR has suggested that we need to look at how we can minimise the costs. Concerns that if things that aren’t repaired in the first instance this will then become recharged back to the leaseholders and residents.

Will to present statement from Judith Morrison
WO/EP/DB to follow up with Judith Morrison

6
Update from Source Partnership

· Update from John/Carol – Steering group requires a refresh- source are going to try and recruit new residents. JR suggested that issues that have arisen from phase 1 & 2 could be brought to the table as a lessons learnt item as this would be valuable.
Source Partnership

7
Any other business? N/A
Emley (TRA Chair)

8
Dates of next meetings & close –
· 24th October raising monies for Breast Cancer.
· 26th Oct – Africa 54:60 Theatre show about a man’s journey on visiting every country in Africa
· Last Saturday of month Family Fun Morning
· Community Meeting on 11th December
· ETRA 12.01.22.
· Half-Term art project for children – Run by Andrew – Gentleness the little Giant – continuation of project piloted during lockdown.
Emley (TRA Chair)

Previous information
These meetings will be resuming in person – Hackney Showroom Space 4 Murrain Road N4 2BN
(We will attempt to have remote access but technology is not guarenteed to work!! Zoom link to attend remotely can be requested by emailing kingscrescentn4@gmail.com before 6.45pm on the day)

AGENDA

Agenda Item
Suggested
Timing

Lead

1
Welcome, Introductions & Apologies
5 mins
Emley (TRA Chair)

· Approval of minutes from last ETRA meeting (July 2021)

2
General Estate Concerns

· ASB & CCTV
· Waste management – bin collection, size of waste areas
· Bollard issues & no entry signs for play street
· Hackney Digital skills update

20 mins
Various Hackney Representatives

3
Kings Crescent South

Blocks: Bramfield, Theobalds, Datchworth, Weston Court and general estate management
· Update on action points from last meeting
· Ants in Bramfield/Theobalds

10 mins
Annette Reid Housing Officer

4
Kings Crescent North

Blocks: Lemsford, Sandon, Kimpton, Wallington, Radwell, Therfield, Barley, Chipping, Redbourn, Kelshall, Ardeley, Rushden, Widford
· Update on list of all defects handed over from Higgins to LBH
o Broken main doors
o Slippery patches of courtyard remain unresolved
o Bikes/scooters still getting stolen
o Update on lift issues
o Smoke vent lights
o Cracks in windows, windows slam shut in wind, balcony doors affected by wind
o Ventilation system issues (in flats)
o Update on heating system, faulty meters, new pricing
· Discuss best way to proceed with resolving issues
· Allotment Courtyard – new suggestion to remove metal structures from ‘fruit maze’ area but leave plants in place

30 mins
Will Owen Project Officer Regeneration (Hackney)

Energy Team

5
Service Charges Update

· Actuals show increase from estimate despite concerns with residents not getting what they pay for

5 mins
Will to present statement from Judith Morrison

6
Update from Source Partnership

· Update from John/Carol
5 mins
Source Partnership

7
Any other business?

5mins
Emley (TRA Chair)

8
Dates of next meetings & close

5 mins
Emley (TRA Chair)

To add items to the agenda please email kingscrescentn4@gmail.com by midday on Tuesday 5 October

Charity Fundraiser/Small Business Event
2021-10-24 10:00 - 14:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
Fundraiser organised by Kings Crescent resident Remi Bevis to raise money for breast cancer research.
All welcome!
We will be holding a raffle, selling tea, coffee, cakes etc, to raise money for charity.
There will be a variety of stalls including:

Cakes
Sweets
Fruit Kebabs & Smoothie
Waffles
Hackney Herbal stall with tea bag making activity (details below)

We will also have some small business owners selling their products with part of the proceeds going to charity:

Personalised gifts and clothing
Resin Art
Holistic Massage
Wrapping paper, cards & illustrations

Big Raffle on the day with a variety of prizes donated by local business and community!
Donate to Breast Cancer Research via Georgina’s JustGiving Page linked to this event

Hackney Herbal Stall
Join Hackney Herbal to learn about the health benefits of a range of culinary, medicinal and wild herbs.
You’ll be able to have a go at making your own herbal tea bags to take home.
We will also be sharing our top tips for growing herbs successfully. (Invited by KC TRA gardening group).

October Family Fun Morning
2021-10-30 10:00 - 13:00 | Hackney Showroom Space, 4 Murrain Road, London, N4 2BN, United Kingdom
This event is run by residents on the last Saturday of every month 10am-1pm.
This is an opportunity to meet your neighbours and for the kids to have some fun.
We have sports equipment, giant board games, colouring, kinetic sand, etc.
The event is free to attend and open to everyone. If you can, please bring some refreshments to contribute e.g. box of juice, some fruit, a cake, packet of biscuits etc. (Don’t worry if you can’t though or if you forget!!)
If anyone has any ideas for kids activities or wants to volunteer please come along.
This event will feature an informal presentation of art work created by 12 young artists! ‘Gentleness of a Little Giant‘ has been running on the mornings of half term and local children have had the opportunity to work with Brazillian artist Gustavo Ciriaco and local artist Andrew Mitchelson with support from Emley (TRA Chair). They have exploring landscapes & stories and creating shadow imagary. Their work will be on shown in one of the spaces during the fun morning from 12-1pm.
(The art project was supported by Hackney Showroom with funding provided by Hackney)
All Welcome!!!
Please note that parents/carers will need to supervise their children during the event, thank you.
